Awful hotel. Poor customer service as the guy in reception is rude. Old TV in the room, you cannot adjust the A/C. Wifi only works in the closer rooms to the reception.
We stayed 3 days and we didn't have hot water from the shower on the last day.
When we checked out, the guy was speaking on the phone.
He didn't even bother to pause to say thanks. He just accepted the keys and continued talking. They obviously do not care about customers.
It's not even that close to Jaco downtown. You have to walk for a while for the nice restaurants and bars.
Avoid!!! I don't even know how they got a 2012 TripAdvisor award they show in reception.
- Official Description (provided by the hotel):
- The Blue Palms Hotel offers comfortable lodging at a reasonable price. New and fully equipped rooms. Clean, safe and friendly. All of our rooms are equipped with cable TV, a/c, private bathroom with hot water, comfortable beds, telephone, mini fridge and safe box. The hotel has a private pool on the back, security guard, parking, Wi-Fi for free, laundry service, tour desk at the reception. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Tingo, Expedia, Priceline, Cheap Tickets, BookingOdigeoWL, Hotels.com, HostelWorld, Venere, Agoda and Otel so you can book your Blue Palm Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Blue Palm Hotel Costa Rica/Jaco