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“A great time for a great price” 4 of 5 stars
Review of Morgan's Cove Resort & Casino

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Morgan's Cove Resort & Casino
3.0 of 5 Hotel   |   150mts de la municipalidad de Jaco, Jaco 61101, Costa Rica   |  
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Hotel website
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Hotel amenities
Ranked #21 of 42 hotels in Jaco
Disney World, Florida
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
“A great time for a great price”
4 of 5 stars Reviewed August 27, 2013

We went to Morgan's Cove on a Living Social voucher. We are a family of five, with 2 grandparents, a young couple and their 3 year old. Management got us adjoining rooms, and even got us the king size bed we requested. It was off season, so the place was not busy. We found the staff very accomodating, pleasant and helpful. Sometimes the waiters didn't bring exactly what we had ordered, (when they were out of something), but they would bring something similar for us to try. The beach was too rocky and the current too strong for swimming, so thank goodness for the 2 adult pools and the 2 kiddie pools. Instead of using the beach we went on several excursions.

Every excursion the staff recommended was run by very professional, prompt people. The minivans to transport us to the excursions were comfortable, safe and air conditioned. We did the guided tour of the jungle one day; the Tortuga Island Catamaran sailing; and the horseback ride to a waterfall. They were all arranged by the staff at Morgan's Cove.

That being said, the rooms were not Marriott Hotel quality, but they were clean. The word "shabby chic" comes to mind. The towels were small, but again, clean. The blue pool towels were replaced as often as needed. There were several pillows on our bed, each with a different density. You are sure to find one that makes you happy. Our air conditioners were a life saver, as we went during the hot, steamy "veranito". The resort grounds were immaculate; someone was always raking leaves, sweeping the parking lot or cleaning the pools.

There is a modern market walking distance from the resort, as well as numerous eateries ranging from where the locals eat, to a Subway sandwich shop, to fancier, more expensive places. Taxis are easy to spot with their bright red color if you overestimate your stamina.

We had the hotel send a car to pick us up at the airport, and it was worth the money. I doubt we would have found our own way with the spotty signage on the roads. Also, gas is sold by the liter in Costa Rica. When we visited gas was just shy of $6 a gallon! Plus there are several tolls on the way there. Our driver waited around for an extra hour - thank God - because no one got the message that we were put on a different flight than the original. It was such a relief to see the huge sign with our name on it when we finally arrived.

We had a great time, at a great price. The Living Social voucher was a terrific find. I would absolutely recommend it. Go with a group if possible, it will multiply your fun!

Room Tip: Ask for a room with a ceiling fan. You can dry your wet bathing suits in your room overnight! Otherw...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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264 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Lake Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 20, 2013

The guest service was terrible. There were extra charges for every little thing - having a third person stay in the room $30/night, $4/night for lock box usage, there wasn't any type of continental breakfast. Service while getting food or drinks at the bar by the beach was not very good either, basically had to get up leave before they would realize that they needed to check on the table. The front desk worker was a jerk and the front desk closed at like 10:30pm. Only good part about staying at this place was the nice bartender in the casino.

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 20, 2013

Terrible service and rude people from the beginning! When we first checked in to our room the A.C would not work and the front desk refused to move us into another room, even though it seemed that they had PLENTY of open rooms! Then they would not give us another key and their was 3 in our party. Ended up adding a bunch of taxes and charging us for another guest even though we had already paid for the extra person. Kept finding roaches in the bathroom and then they said it was a whole other charge just to use the Safe. Food was not good and we had to beg for our check every time. Will not be returning here and would not recommend this hotel.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
el onte, ca
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 19, 2013

At a $100 per night you would expect some comfort but not the case. Our bed was uncomfortable you could feel the springs and it was just covered with a sheet. I move around a lot at night and in the morning i was laying on the mattress without any covers on the bottom. Who knows whats on the mattress. The phone didn't work. We were told they have been trying to fix it for a few days. The bath towels were very small and thin. Sucks when you are sun burned. The only good thing is the location and the swimming pool. Other than that, not worth the fee. You're better off staying at a hostel.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 13, 2013

My first impression of Morgan Cove was that it was quiet, family-oriented resort. The hotel is located in Downtown Jaco so the area is perfect for night's out in the town and shopping. The staff at Morgan's Cove was very friendly. I immediately felt a bond with the girl's at the front desk who helped me plan excursions and enjoy the nightlife. I highly recommend surf lessons with Gustavo's "Jaco's Surf School", zip lining, and ATV tours through the rainforest. However, I purchased an all-inclusive voucher for this location and am glad I did not pay full price for the food. The meal options included were somewhat slim and at times they would run out of certain meals although they were displayed on the menu. From previous reviews I read about Morgan's Cove, I was expecting it to be fun-filled and packed with a younger crowd but it (unfortunately) wasn't, with the exception of one night. During our stay the resort hosted the after party for a surfing competition and was sponsored by the country's national beer so that livened up the place a bit. Besides the mediocre food, closet-sized Casino and the occasional bug in the room, I enjoyed my stay at Morgan's Cove Resort. There is so much to see in Costa Rica, who wants to stay indoors anyway?!

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed August 8, 2013 via mobile

I just returned home from an eight day stay at Morgan's Cove. I purchased the deal on Living Social and took full advantage of the 50% off surf lessons, surfing almost every day. We found the staff to be extremely helpful, enthusiastic, and accommodating. The resort was kept extremely clean and we really enjoyed it overall.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed August 7, 2013

Found this place through Living Social and decided to come here and celebrate our 2nd year anniversary. Bottom line, the food was really good and different options were offered, drinks are great and the service is outstanding. (Jose was AWESOME!) We were able to enjoy some beautiful sunsets and capture a few awesome pictures. This location is within walking distance to town which was great! A very special moment and very nice touch was when the staff and the owner surprised us with a personalized cake wishing us a Happy Wedding Anniversary!! We got to share the cake with other visitors along with the staff. Morgan's Cove does not claim to be a 5 star resort however it did meet our expectations. We will definitely come back and share this experience. Thank you Morgan's Cove!! Pura Vida!!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Morgan's Cove Resort & Casino

Address: 150mts de la municipalidad de Jaco, Jaco 61101, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 On the Beach Hotel in Jaco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Morgan's Cove Resort & Casino 3*
Official Description (provided by the hotel):
Morgan’s Cove Resort & Casino located Beach Front in the quaint surf town of Jaco, Costa Rica. This bustling seaside village has restaurants, clubs, bars, casinos, and gift shops making it the most popular destination in all of Costa Rica. Adventures within minutes from the Resort include Sport Fishing, Zip Line Tours through rain forest Canopy, ATV tours, Horse Back Riding, Surfing, Golfing, River Rafting and Hiking the most popular Parks of Costa Rica, Carrera and Manuel Antonio National Parks. Relaxing around the two pools or sun tanning on the warm sand of the Pacific Ocean are a favorite past time. ... more   less 
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Also Known As:
Morgan`s Cove Hotel Jaco
Morgan`s Cove Resort And Casino
Morgan's Cove Resort & Casino Costa Rica/Jaco

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