Things have gotten worse since the last review in 2008. We stayed on a Monday night so it was quiet and few people were present.
We're Oregonians living in Costa Rica and went to Jaco for the day as it's the nearest beach to us. This place was cheap but it's best to pay more and enjoy your time at the beach.
The foreign owner was rude to his workers and very scolding of a young man who was getting water from a sink on the side of the building.
I was shocked to hear that they would not provide any towels unless I gave a $10 deposit per towel! When I told him about my amazement his answer was "Well, you know this is Costa Rica." I saw this as a most demeaning ethnic slur. We've traveled all over Costa Rica and have never heard such nonsense. He reduced it to $6 per towel!
I had reserved the two-bedroom "suite." It was dingy with a sloppy kitchenette. The old refrigerator door did not close properly. I asked for another room and we settled for two rooms to accommodate five people. We wanted AC but he could only get us one with AC and the other had a ceiling fan. The kitchenette in one had small ants all over the sink and the refrigerator did not work though I plugged it in.
They advertise wi-fi in every room but there was none. I had to go to the small office to plug in our computer. It was uncomfortable and of course had no privacy. I was unable to recharge our computer as all outlets in our rooms were 2-pronged and I needed 3-prongs. This leads me to the electricity question.
The shower heads in both rooms had exposed electrical wires taped together with black tape. A sure electrocution danger that should not pass code anyplace. I advised my family not to use the shower as we would be home in a day.
It was curious to see the owner yelling to my wife and daughter not to stand under a palm tree because a coconut might fall on their head while he left electrical wires exposed in the shower.
The workers were all very nice.
Best to pay a little more and avoid this place.
- Official Description (provided by the hotel):
- Beautiful and quiete place in the center of Jaco Beach. Big lush gardens sorounding the pool. Private beach access. Kitchen equipped rooms. A/c, cable t.V, private terrase.... ... more less
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- Also Known As:
- Hotel Tropical Garden Costa Rica/Jaco