We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Exceptional hospitality!” 5 of 5 stars
Review of Hotel Pumilio

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hotel Pumilio to your Saves list
Hotel Pumilio
3.5 of 5 Hotel   |   Del cruce Herradura 2 Km hacia Jaco | 1 Km a Mano Izquierda, Jaco 943-1000, Costa Rica (Formerly El Paso de las Lapas)   |  
Hotel amenities
Ranked #3 of 43 Hotels in Jaco
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Exceptional hospitality!”
5 of 5 stars Reviewed July 15, 2014

My daughter and I had a wonderful stay at Hotel Pumilio. The hotel is very clean, the grounds are lovely, and the staff is friendly, accommodating, and extremely helpful! Should we decide to revisit Jaco, we would definitely return to the Pumilio.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LapaVIP, Propietario at Hotel Pumilio, responded to this review, July 26, 2014
Thanks you you comments that are very important for us, you and your daughter are very special and it's nice to see our good relation and a perfect vacation mom and daughter having fun together, at Pumilo you will always have a good time sharing with the ones you want and love. Our staff misses you smiling since breakfast in the morning. Hope you had a good trip back home and just remember If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. See you in a near future. Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

271 reviews from our community

Traveler rating
    226
    32
    8
    2
    3
See reviews for
76
117
6
3
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 10, 2014

This was a great place to stay. The hotel was a completely unexpected experience. When you look at the photos online you think na....can't be that nice, but it really is. I approve of this place. Huge thank you to the staff for being more than ordinary..

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LapaVIP, Propietario at Hotel Pumilio, responded to this review, July 14, 2014
Hello! Thanks for you opinion that is very important for us, we always disagree with the places that have fake photos on their sites our guests need to know as real as possible the place in advance. Our staff works every minute to make unexpected experience to our guest since we clearly understand the value of every single day specially vacations days! At Pumilio you Leap out of the ordinary and into the land of adventure, a very special couple that enjoys and smiles all the time, hope to have you back in the future. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Big hug from all of us too!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 4, 2014

To preface this review, I have stayed at hundreds of hotels from around the world and while I have been impressed with many, Pumilio is one of those that really jumps out and compels me to write this review (sitting on my room's private terrace as I type).

Pumilio is an amazing boutique hotel. It's our 5th hotel on our Costa Rica trip and none others even come close. With only 10 or so rooms, this property far exceeded my expectations and is run superior to most 5-star properties anywhere. This hotel spares no expenses. All amenities are top grade and they are continually upgrading the grounds even in the most minute ways. For as few rooms as they have, they employ more full time employees than much larger hotels I've stayed in Cost Rica.

Service is absolute impeccable and thoughtful in the most genuine way - from the front desk, to the maids, to the maintenance folks down to the security guards. Examples:

1. the morning after we arrived, our boys decided to check out the pool. No longer than 30 seconds upon jumping in, the maintenance guy, who was building a railing at the time around the pool area, immediately went to the lower section of the pool and turned on the pump which powers the waterslide to the lower pool. Needless to say, the boys were ecstatic.

2. one evening, we decided to eat in and use the hotel grill for some steaks. As I was carrying the steaks toward the grill, one of the security folks spotted me from afar, quickly came over and asked if I wanted to use the grill. He got it setup, handed me some grilling tools and even some seasoning. Amazing!

3. Upon finishing our breakfast on the 2nd morning, we were so pleasantly surprised to see our room made up when we returned. Apparently the maids notice we were in the breakfast area and promptly made up our room in order to be least disruptive to our stay.

I can go on and on about the small details and the level of hospitality these folks provide. On the hardware itself, the rooms are immaculate with nice furnishing. The grounds are beautiful in a serene setting. Location is also great, just about 2 miles from Jaco Beach.

All and all, this is a SUPERB property for families and couples alike.

Room Tip: All lower level rooms have direct pool access just steps from your terrace.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LapaVIP, Propietario at Hotel Pumilio, responded to this review, July 4, 2014
Thanks for you clearly and true comments, we really appreciate them and every 2 weeks in the staff meeting we read the new ones and all of us feel very happy when a special family like yours takes the time to write and notice the small details that makes the difference and work if there is a improving note on them to solve it. We clearly understand what a vacation day means and the effort people makes when traveling and love to help as much as we can to have remarkable memories at Pumilio and Costa Rica exceeding expectations taking care of our guest budget and not having under cover charges. After all, humans can travel from one end of the world to another in a day if they choose. What meaning is left in a world which can be crossed over so easily? The most important is to leap into happiness at Pumilio. There is much to see and much to do near by with confort and helpful advise about your vacation purpose, but whichever you choose, remember to never forget to feel yourself in the earth’s groove our guests are like Kings and Queens, a treasure. Hope to have you back some day in a near future, just let us know and we can be part of your plans. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Lots or thanks from all of are staff, we will always remember your special family. Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014 via mobile

My favorite hotel ever! Great experience, staff are super friendly and very helpful! Location was great very close to town and beaches. Rooms are very clean and upgraded. Breakfast was a plus. I will definitely return.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LapaVIP, Propietario at Hotel Pumilio, responded to this review, July 4, 2014
Hello! Nice to hear from you and thanks for your comments that are very important for us. Once you leap into Pumilio there is no to-do list to distract you, no finish line just out of reach to put blinders on you, no people to please, no image to live up to, no race around the clock, even a non scheduled breakfast is one of are guests favorite experience. Hope to have you back in a near future leaping into happiness at Pumilio, let us know because we love to be part of the plans. It was a pleasure to have you with us. Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2014

This is the perfect small hotel for families with children. The rooms are large, the pool is wonderful, the grounds are beautiful, and the staff is attentive and helpful. The hotel was in great condition and extremely clean. The staff knows the area very well and gave us good advice on where to eat and how to spend our time. We will definitely be returning to this hotel.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LapaVIP, Propietario at Hotel Pumilio, responded to this review, July 4, 2014
Awesome commets too, thanks our guest opinion is very important for us to keep improving our service, we share them with all of our staff every 2 weeks and we all appreciate and take care when it is something to improve. Last week we finished our new deck, bigger and easier access to the slide water. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Hope to have your nice family back soon and your friends and family. Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midland, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 28, 2014

It was hard to find. Follow the directions to go to the butterfly farm . When we got here they let us check in early, and had a glass of white wine for us. if we did not have a car they would pay for the taxi to go to town to eat and come back. The room was great, beds a little hard but it's ok. The pool is beautiful . Full kitchen in each room on the patio.
Daniel at the front desk was the perfect host

Room Tip: Get second floor
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LapaVIP, Propietario at Hotel Pumilio, responded to this review, July 1, 2014
Hello, thanks for your opinion that is very important for us. Sorry about the road signals to make our guest easier to find us, it's something we are trying to improve soon, last week we worked some changes and by now we have a bigger deck around the pool, hope to have you, your friends and family in a near future leaping into happiness at Pumilio again. We know the value of each vacation day and love to be part of our guests plans and help as much as we can to make remarkable vacations for our guests. Best regards. Pura Vida from Costa Rica.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Astoria, NY
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2014

My husband and I were traveling from San Jose to Montezuma, and because of the taxi boat timing from Jaco we knew we were going to need to spend a night in the area. We are pretty laid back, so I was looking for a low key vibe place to stay, probably not in Jaco maintown. Luckily I found Hotel Pumilio online and booked ahead. It was a great decision, and by far the nicest place we stayed during the trip. The staff was really welcoming and wonderful, and the hotel and grounds are gorgeous. Its tucked away, completely peaceful, and if I had to do it all over again, I would have stayed longer here.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LapaVIP, Propietario at Hotel Pumilio, responded to this review, June 27, 2014
Hi! Thanks for your opinion that is very important for us. It was a pleasure to have you with us at least one night during your Costa Rica vacation and hope to have you soon for a longer stay to enjoy all the nature and tours to do from Pumilio and come back to a peaceful, confortable and the best service in the area, all our staff knows the value of every single day of vacation and we work to help with our guests dreams and needs so people can have unforgettable memories. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Best regards and have a nice weekend!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Pumilio? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Pumilio

Address: Del cruce Herradura 2 Km hacia Jaco | 1 Km a Mano Izquierda, Jaco 943-1000, Costa Rica (Formerly El Paso de las Lapas)
Location: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Jaco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Pumilio 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
Our boutique hotel, ideal for families, couples or friends who enjoy the natural beauty, in a quiet environment, between two mountains of virgin forest at sea level and 3 minutes from beaches Jaco and Herradura. Enjoy the variety of sports tours, adrenaline, hiking, national parks, restaurants, shops, souvenirs, supermarkets among others.Personalized service makes an experience unforgettable. Our 10 spacious luxury suites, each accommodating up to 5 people, fully equipped kitchen, terrace or balcony & WI-FI. Rates include full breakfast without schedule.For other meals we have a portfolio called "Gourmet Adventures", including the menus of different restaurants at your service. Escape to a relax experience in our Spa surrounded by lush vegetation and enjoy the experience of being in harmony with nature. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Cheap Tickets, Hotels.com, Priceline, Despegar.com, Odigeo and Tingo so you can book your Hotel Pumilio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
El Paso De Las Lapas Hotel Jaco
Hotel Pumilio Costa Rica/Jaco

Owners: What's your side of the story?

If you own or manage Hotel Pumilio, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.