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“Beautiful” 4 of 5 stars
Review of Zephyr Palace Luxury Rental Mansion

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Zephyr Palace Luxury Rental Mansion
4.0 of 5 Hotel   |   Garabito, Herradura de Jaco, Jaco 12358-1000, Costa Rica   |  
Hotel amenities
Ranked #5 of 42 hotels in Jaco
Memphis, Tennessee
Reviewer
5 reviews 5 reviews
“Beautiful”
4 of 5 stars Reviewed May 31, 2013

This resort is absolutely amazing. It sits on the side of a mountain and if you stay in Zephyr Palace, which is a more secluded resort on the Villa Caletas property you can see the Gulf of Nicoya. We saw every sunset at dinner and woke to every sunrise in our room. This resort is absolutely beautiful. We stayed in the New world Suite which sits on the bottom floor of Zephyr Palace but it has a Jacuzzi with a nice sitting area and curtains for privacy as well. Keep in mind this resort is in the most beautiful forest I have ever seen so you will see lizards, toucans, and other animals. The restaurants on site are expensive so if you spend all of your money to stay in the Zephyr Palace like we did you may want to look at nearby restaurants or delivery. The concierge desk is absolutely amazing. You just tell them what you want to do and they will make it happen. If you do not bring enough cash, the resort can do a cash advance for a small fee. There is a beach at this resort, however, it is at the bottom of the mountain. There is a shuttle that holds about 5 people that travels back and forth to this private beach. There are beds and canopy at the beach as well as folding chairs. The beach does not look like the typical sandy beach. It is more rocky than anything. You have to walk a little distance to get in the water. Jaco beach is about 20 mins from the resort and looks like your typical beach, however, it is not private. Overall the resort is a great place for relaxation as long as you don't mind the lizards and animals you may see. Almost forgot.....The beach shuttle stops running at four. The resort can rent a vehicle if you like.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Nashville, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 20, 2013

I could not think of a more perfect place to stay. We stayed in the 20th Years suite for 5 nights, and everything was perfect. The views are the best around, the food in both restaurants is delicious, and the staff are very friendly and helpful. There were a couple of weddings taking place at Zephyr Palace during our stay, so there were two days that the pool was closed. Not a big deal to us though, we were happy to go over to the main pool at Villas Caletas. They have a golf cart that will pick you up, but we usually walked- it only takes a few minutes. The beach is beautiful, although you can't swim because of the rocks and coral. But they do have cabanas, a bar and a room for massages right on the beach. The hotel is also a short distance from Jaco, which has lots of shops and restaurants. We rented a car (and a GPS) for our trip, which I would definitely recommend, since cab rides to get to and from town can add up quickly.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Coplay, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 14, 2013

Our honeymoon was at Zephyr Palace. The hotel site is beautiful and the staff was first class: very, very helpful, there were even origami towels with flower blossoms for us everyday (2 swans, heart shapes, etc). The food at the restaurant was very good, a mixture of costa rican and more american fare on the menu. The views from the rooms and particular Zephyr palace infinity pool are breath-taking. We literally spent several hours just paddling around the inifinity pool and watching the sunset. The private beach is great and we saw many scarlet macaws there, although it is rather rocky for swimming, more for getting sun and having a cocktail.

There was one minor concern that detracted from our stay and prevented a 5 star review. The Zephyr Palace is the part of the Villa Caletas resort which has a ballroom for holding weddings (primarily destination weddings I assume). I assumed that on a Saturday, the last day of our stay, that there would likely be a wedding there, which there was. The issue was that in addition to the ballroom area they closed off the infinity pool of the hotel for the wedding reception entirely, so that it could not be used by guests. This was not disclosed to us prior to our arrival and we were very much looking forward to watching the sunset from the infinity pool on the last night of our honeymoon and we could not do it. (Full disclosure: there is a second pool that goes with the Villa Caletas part of the resort that we also had access too, but it was much larger, not nearly as private, farther from our room, and the view was slightly less from there than the Zephyr Palace pool, so there was a pool available to us that night, but not the one that went with the Zephyr palace portion of the resort.) This wasn't a huge inconvenience, just a small disappointment, but I do think that they should have let us know that we wouldn't be able to use the pool during a wedding reception, as we loved that pool and had really been looking forward to using it that night.

All in all though it is a great resort with amazing views and with an attentive, helpful, and very friendly staff and we had a very nice honeymoon there.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida, United States
1 review
5 of 5 stars Reviewed April 13, 2013

We just got back from our three night trip where we stayed in the Egyptian Suite for three nights. We have stayed at Villa Calettas before, so this was our first time at the Zephyr Palace.

Like the Villas, the attention to detail was great, but was stepped up to just a higher level at the Palace. The rooms view, style and amenities were second to none (full size hot tub in the bathroom, surround sound, room and bathroom size, decorated tastefully). The balcony could have been a little larger, but that's nitpicking an otherwise amazing guest room.

Please note the Palace is a few hundred yards up from the other Villa rooms, and if you want to go to the restaurant, the hotel will happily send a golf cart to transport you to the shared amenities.

One nice thing was the proximity of the rooms to the private parking. Some of the villas can be a work out getting to and from. The like the room view, the infinity pool view is breathtaking with it's own small bar and lounges for about a dozen people.

Depending on your position, we were lucky to have the place to ourselves for two of the three nights. While the privacy was great, my wife was slightly uncomfortable and felt a little isolated being the only patrons at the Palace.

Either way, this is an amazing property that I would highly recommend and likely return to.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 22, 2013

The Zephyr Palace is absolutely beautiful. The rooms are very luxurious. We stayed in the Oriental Suite and it had a great balcony overlooking the ocean, a huge master bathroom complete with walk-in shower and hot tub with an ocean view, and a second small bedroom and bathroom with a walk-in shower. If you are just looking for a great room with a view, you will get it here. If you are looking for a totally wonderful customer service experience, perhaps elsewhere close by, like the Marriott, would be better.

This place is geared toward large group bookings like wedding parties and other parties renting out the whole 7 room mansion for special events. We were there when another large party had rented out the rest of the rooms and many others in the Villas complex. We were apparently the "odd couple out". After paying a huge amount of money to get a room there, we were made to feel like intruders on the other big party's good time. When we tried to swim in the beautiful infinity pool overlooking the ocean, we were constantly questioned about who we were and if we were staying there (really???), and then we were ineptly escorted out of the pool as we were told it was reserved for a private party, and whisked off to another pool on the property. Totally not cool and very embarrassing.

I did complain about our treatment when we were checking out and had to ask for compensation for our treatment as they offered none upon checkout. I will have to say that they finally did comp our night's dinner and drinks after they saw how unhappy we were so I'll give them credit for that but we shouldn't have had to ask for that courtesy.

Room Tip: The Oriental Room is apparently right below the kitchen, so expect a lot of noise late at night whil...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 14, 2013

We attended the wedding at Zephyr Palace, which was nice (except over done steak and lousy wedding cake).
But all that beauty was wasted by lousy (actually non) sleep we got due to the rock hard beds in our room. When we mentioned it at the morning while checking out, no apology or any good will attempt came.
We spend one week before in Doubletree by Hilton in Puntarenas, where the beds were comfortable and therefor we know it is not standard to have hard as rock beds in Costa Rica.

  • Stayed March 2013, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 11, 2013

Would like to thank everyone at Zephyr palace and villa caletas for making my wedding unbelievable! We had about 50 people and could not have asked for more. Our guest were amazed and the food and view was divine. This was our second time there and definitely would come back. Coming from Bermuda, we had high expectations and all was met. The sunsets are amazing, and the pool at the zephyr made them so much more private and special

Thank you!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zephyr Palace Luxury Rental Mansion

Address: Garabito, Herradura de Jaco, Jaco 12358-1000, Costa Rica
Location: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Jaco
#4 Romantic Hotel in Jaco
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Zephyr Palace Luxury Rental Mansion 4*
Official Description (provided by the hotel):
in the central pacific coast of costa rica with an impressive view to nicoya gulf and located in the top of the hill, is the zephyr palace, a stunning mansion with breathtaking sunset views, bordered by a tropical forest and touched by a gentle breeze.its name and design was inspired in the mythological greek god of the west wind. zephyr in the original greek zephyros, was considered the gentlest wind. the warm west wind brought the spring season, even today the name of the god means a warm and light breeze. ... more   less 
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Also Known As:
Zephyr Palace Luxury Rental Mansion Hotel Jaco
Zephyr Palace Luxury Rental Mansion Costa Rica/Jaco

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