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“Mostly Good” 4 of 5 stars
Review of Zephyr Palace Luxury Rental Mansion

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Zephyr Palace Luxury Rental Mansion
4.0 of 5 Hotel   |   Garabito, Herradura de Jaco, Jaco 12358-1000, Costa Rica   |  
Hotel amenities
Ranked #6 of 43 Hotels in Jaco
New York City, New York
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
“Mostly Good”
4 of 5 stars Reviewed January 2, 2013

Overall I had a wonderful stay at the Zephyr Palace, part of Villa Caletas. The Palace has about 8 suites and a small infinity pool overlooking the jungle and ocean. Our suite has it's own outdoor jacuzzi (I think most do in that building) and a separate spare bedroom fit for traveling with your personal assistant. We were one of 2-3 couples there during our stay so we had a semi-private experience.

The property also boasts a private beach outfitted for lounging and relaxation, accessible by a long walk or a convenient shuttle service. The beach, however, is not suitable for swimming (rocks). And if you need a change of food or scenery, it's about a US$30 cab ride into the town of Jaco.

Service at the Palace seemed a little slow though. Being on the far side of the property you need a pick/drop off just to go to the main restaurant. On one occasion the cart did not show up and on another took over 30 minutes. When we ate or drank at the pool at the Palace, our order took ages. It seemed our waiter was the only person working in that building and was perhaps running back and forth to attend to other duties. It's not any fault of his but just seemed understaffed, perhaps due to the small number of guests in the Palace at that time.

The Zephyr Palace also appears to be a wedding venue and on a few occasions there was a flow of visitors and sightseers coming through as we sunbathed and ate our breakfast pool side.

All of this is still only a small blemish on an overall wonderful experience. I would definitely recommend the Zephyr Palace to others and may even return sometime myself.

Room Tip: Try to get the room all the way at the bottom of the property. It is the only room where the jacuzzi...
See more room tips
  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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63 reviews from our community

Traveler rating
    52
    5
    6
    0
    0
See reviews for
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43
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 9, 2012

My husband and I were VERY impressed with everything at Zephyr Palace. We were on our honeymoon and spent a full week enjoying the blissful beauty of Zephyr. We were pleasantly surprised when we arrived and informed by the very kind man at the front desk that we had been upgraded to the Imperial Suite, the most luxurious suite on the property. And it certainly lived up to its description! It had the most amazing views, we were able to lay in bed and watch the sun set through floor to ceiling windows, watch macaws fly above the trees right off our balcony, relax in our private hot tub and then work off the delicious food we ate at the hotel restaurant in our very own private gym right in the comfort of our suite. It was by far the most beautiful place we had ever stayed.

The staff was kind and helpful. The concierge helped us book our day trips and recommended local sights and restaurants to try that were all very good. The bell hops were always very helpful and friendly as well as the restaurant staff. We were always treated well. The woman who cleaned our room every day was so sweet, she would always leave fresh flowers in our room. We were treated like VIP's in every part of the hotel.

We highly recommend staying at Zephyr Palace for a truly blissful vacation in paradise!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Lubbock, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2012

We actually were scheduled to stay at the Zephyr Palace but upon arrival were upgraded to a master suite. Let me say...this was an amazing villa with a view that cannot be described! We had our own private pool...our own little oasis. I will most definitely go back to Villa Caletas and Zephyr Palace if I get the opportunity to go to Costa Rica again. Wonderful 4 days of paradise!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 23, 2012

This place was absolutely wonderful, the staff was none like I've ever seen. They constantly had a genuine smile on their faces and were readily available. The hotel itself is strikingly beautiful with some of the best views in the world. The food is top notch whether you eat breakfast, lunch or dinner. The only con for me was the location in the middle of the rainforest which limits your activities if you don't feel like leaving the grounds. Other than that, the place is worth every penny.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 15, 2012

We had our wedding at Zephyr on September 1st and it was more incredible than we could have ever imagined. Zephyr Is a jewel amount the rainforest with spectacular views of the Gulf. The hotel worked seamlessly with our wedding planner and put together a wedding that many guest told us was the most beautiful wedding they had been to. We loved the 5 nights we stayed in the 20 years suite- the room, the view, the service. We also enjoyed the service we received from staff and had room service a few times that was excellent. We also enjoyed dining with our guest at Caletas. Both properties are gorgeous and we recommend them for a romantic get away in luxury.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 7, 2012

we stayed 7/24-7/31 at nuevo mundo room.the room and view was incredible.To get from our room to the restaurant required golf cart shuttle and we never waited more than a few minutes.Each day the housekeeper made an arrangement out of towels,one day elephants,next day bunny rabbits etc;it was a nice touch.The room was amazing ;we had a private balcony as well as a hot tub.The staff was the best;they were helpful and a smile was standard.The food at the restaurant was fabulous especially for dinner;i had fiorentina chicken for three nights ;it was that good.My wife tried various meals and all were great.The hotel was remote as it was on the highest point in the jaco area so the views were great from any spot.The hotel arranged all tours and the drivers and guides spoke English ;we loved all tours especially poas volcano and the waterfall tour.It was the vacation of a lifetime.the zephyr was one incredible experience.The zephyr palace is the upgraded hotel on the villa caletas site.Go there if you can as it is well worth it.Did i forget the 3 infinity pools.i could go on and on it was that wonderful

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, Costa Rica
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2012

Everything was perfect and beautiful, the suite, the pool, the view... breathtaking! Great dinner at the Mirador restaurant. The service is excellent, very friendly people. I highly recomend the Zephyr Palace.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zephyr Palace Luxury Rental Mansion

Address: Garabito, Herradura de Jaco, Jaco 12358-1000, Costa Rica
Location: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Jaco
#4 Romantic Hotel in Jaco
#4 Spa Hotel in Jaco
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Zephyr Palace Luxury Rental Mansion 4*
Number of rooms: 7
Official Description (provided by the hotel):
in the central pacific coast of costa rica with an impressive view to nicoya gulf and located in the top of the hill, is the zephyr palace, a stunning mansion with breathtaking sunset views, bordered by a tropical forest and touched by a gentle breeze.its name and design was inspired in the mythological greek god of the west wind. zephyr in the original greek zephyros, was considered the gentlest wind. the warm west wind brought the spring season, even today the name of the god means a warm and light breeze. ... more   less 
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Also Known As:
Zephyr Palace Luxury Rental Mansion Hotel Jaco
Zephyr Palace Luxury Rental Mansion Costa Rica/Jaco

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