We spent 4 nights in Tortuguero at Casa Marbella and were thrilled with it. The rooms were well designed and spotlessly clean, and the staff were all extremely helpful. We loved being right in town where we could take boat tours, take out the hotel's canoe (for free!) on the canal, walk to all the restaurants or be at the beach in a couple of minutes. It was a very authentic experience with school kids walking by, fisherman to watch, and lots of locals living so near. We especially loved the decks of Casa Marbella (one covered which was great in the rain), where we spent our down time between hikes and tours watching wildlife and talking with guides, guests, and staff. This hotel is just the right place for our family--we've graduated from backpacker hostels and sleeping in bus stations, but big resorts and all-inclusive packages don't suit us at all. We met people from Spain, Great Britain, Canada, the US, The Netherlands, and Belgium and all were happy with Casa Marbells, which made it a very happy place to be. This hotel is that sweet spot in the middle--clean, safe, comfortable with a delicious breakfast and rooms cleaned daily, but still part of the real Costa Rica. I'm giving this hotel a 5 because it's great value for the money and a wonderful place to be. I hope nobody confuses that for a 5-star hotel, which this, thankfully, is not. It's just a great place for couples, singles, or families to spend time to really get to experience the wonder of Tortuguero.