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“Re-used napkins.. hygene...” 1 of 5 stars
Review of Tortuguero Jungle Lodge

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Tortuguero Jungle Lodge
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3.0 of 5 Lodge   |   Tortuguero National Park, Tortuguero, Costa Rica   |  
Hotel amenities
NL
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Re-used napkins.. hygene...”
1 of 5 stars Reviewed July 30, 2007

Oh gosh where do I begin? We'll lets start: DONT GO HERE.
The napkins are recylced over the dinner shifts. The glasses in which the welcome drinks are served as well. Luckily we were the first ones to arrive that day. We tried to warn people...
The hotel was severely overbooked and form a relatively clean location we were placed at an equal value hotel.. (equal value yeah as soon as diamonds compare to pebbels) we got stuck in a place with rat poo in our bathroom. A ceiling fan that was so filty, stuff would fly off when turned on, severley stained sheets and cold showers (photo's to proove). The Jungle logde management didnt give antything about us and deliberately overbooked 37 people. A good way to make extra money..
Really this hotel needs new management that when overkbooked selects better equal value and actually lives up to its promises. Our jungle bout tour of 4 hours was reduced to 1,5 hours. The promised extra cleaning of the alternative hotelrooms was never performed.. People really if you want to stay healthy, do not go here.

  • Liked — The boat ride out of there
  • Disliked — the management, and unclean rooms
  • Stayed July 2007
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 reviews from our community

Traveler rating
    13
    7
    5
    2
    4
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9
1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
SF Bay Area
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 13, 2007

Our family visited this lodge in October of 2006. Our stay was very memorable from the people we met, the wonderful local cuisine, the wildlife, the sun, to the friendly staff and tour guides. We couldn't have asked for a better experience at the lodge. The Jungle Lodge is the best way to get the full experience, and out of all of the ten or so lodge/resorts, the Jungle Lodge was found to be the best al around.

Our family strongly reccommends the Jungle Lodge to be part of your Costa Rican experience. If you are looking for a spa, 5 star restaurant/bar and a filet mignon, then this could possibly not be the place for you, but if you're looking for a clean facilities, happy staff, good pina coladas and local cusine, then this is the place to go.

We had no problems with anything except losing our luggage (due to a mishap by US Airways in Texas, and the only help we got was from the airport staff in Limon!!!!) or the food, water or anything, only the howling of the monkies at 7am if you call that a problem

... pura vida!
(ask the locals!)

Have a wonderful trip!

  • Liked — The friendly staff and acess to exciting wildlife and nature
  • Disliked — The length of time to get to the accomadation and water shutting off at 10pm
  • Stayed October 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Top Contributor
93 reviews 93 reviews
91 hotel reviews
Reviews in 73 cities Reviews in 73 cities
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed February 9, 2007

We spent three days and two nights in the jungle just across the river from the village of Tortuguero . We took a bus from San Jose to the drop off point by the river where a boat picked us up for the 2 hour trip to the Jungle Lodge. The last part of the road was all rocks and holes so it was great to finally arrive and take a boat . However our boat was over an hour late in arriving to pick us up so we were beginning to wonder if we were ever going to get underway.
Along the way, we stopped whenever there were any wildlife to view ( e.g. crocodiles, caymen, various birds,etc). We were also lucky that it had stopped raining during this part of the journey.
The accommodation is quite plan and simple. They are one storey buildings and you have a bedroom and a bathroom with simple furnishings. There are screened windows and wooden louvers . Noise is a bit of an issue as you can hear anyone next door and outside as there are no windows. There is a dining room and a bar which provide ample food and socializing. The pool is small but suitable for the location.
The best part of the stay was experiencing the jungle. Right next to us was a family of howler monkeys and in a small stream was a cayman. The lodge also took us on a walk through the jungle and provided us with rubber boots as the trail is quite muddy. However we all enjoyed it immensely.They also took us on an open boat trip into the National Park and again this was wonderful as we saw many species of birds and many caymen. One of the highlights was that it started to rain while we were in the open boats.( rather, it really poured). The driver had to bail water and we all got wet inspite of wearing the yellow rain coats provided by the lodge. It was so intense, we could only laugh as we couldn't see in front of us for about 30 minutes.( By the way, it rains every day in this part of Costa Rica). The lodge also took us to Tortuguero just across the river so we could visit a small jungle community and also get a chance to walk on the beach on the Caribbean side of Costa Rica.
We didn't drink the water at the Lodge as we weren't certain it had been tested. This is the only place in Costa Rica where we didn't drink the water from the tap.The other suggestion we made about our stay was to provide life jackets for people in the boats as we were in the open boats with no life jackets. Our boat did have motor problems and we drifted for a while until another boat came by to offer assistance.
Earlier I mentioned noise could be an issue at the Lodge but it is also a benefit as you can hear the sounds of the jungle as you lay in bed. All in all , with the wildlife, the rain, the sounds and sites, we did expereince the jungle even if it was only for a couple of days.

  • Liked — Location
  • Disliked — Safety issues
  • Stayed January 2007, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Canada
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 14, 2006

Our welcome to the Jungle Lodge was our tour guide telling us of previous groups catching a very severe dose of Montezuma's revenge and to not drink the water, not even the ice. We stopped to buy bottled water at a grocery store. We were also told to ask about the Butterfly Farm as it was a part of our package and other tours had not received it. The answer from our guide, Fransisco was that it was in the back of the Lodge. He did not mention that it was only accessible by boat, and when we did force him to take us, it was the lamest butterfly farm we'd ever seen.

All four of our party developed the trots by the next day. Two of us have had symptoms ever since and it is five days since our stay. We have missed many wonderful meals at other hotels and have had much stress worrying about the locality of washrooms. We sense that the water supply as well as the food are contaminated.

If you do decide to go bring your own food and water. You need enough water to fill the toilet at night when they shut-off the pump.

Bon Voyage... and good luck!

Stayed November 2006
Was this review helpful? Yes 6
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Travelers are raving about these Tortuguero hotels

ukiah
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 30, 2006

We just returned from a wonderful two week stay at Jungle Lodge. The staff was friendly and helpful, the food was good and the location was incredible. The rooms are basic with a bathroom, but clean. We took guided tours on the canals, lagoon and rainforest with knowledgeable guides and followed it up with self guided canoe tours. All costs and equipment were included with the room charge except for the $7 park fee and tips. We paddled to Tortuguero Town for internet, the beach, and a touch of civilization. This is not a location for the shop-till-you-drop or the-more-amenities-the-better traveler. But if you're looking for monkeys, toucans, parrots, caiman and more then this is the place. We wanted a relaxing vacation and found it!

jim
ukiah, ca

  • Liked — relaxed atmosphere
  • Disliked — limited menu
  • Tips/Secrets — be prepared for a rustic adventure
  • Stayed September 2006, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed April 30, 2006

I really enjoyed staying at the Jungle Lodge. If you came to this place to see animals, you will not be disappointed. My room was very clean and had a double and a twin in it. Our ceiling fan (no A/C) was not working very well, and when I asked the maid about it, she tried to fix it. When that didn't happen, she went and found us another room and helped us move our stuff. The shower was fine for us, but you had to figure out a time schedule. If you tood a shower with everyone else at the lodge in the morning, yes there was no water pressure...but mid morning, afternoon, late evening was just fine. For being in the Jungle, we didn't have any problem at the lodge with mosquitios. Did see lizards, birds, and a couple of nice cats running around the grounds...but you would expect that. Howler monkeys would try and wake you a 5:00 in the morning. All part of being in the jungle. The pool is real nice with lounge chairs. Their buffet meals didn't have a lot of selection, but it was good and there was plenty. They always kept you busy with a boat tour in the morning to see, caymens, birds, monkeys, lizards, butterflies, and the jungle itself. Then in the afternoon a walking tour, or a trip to the village across the river from us. The caribbean ocean was just on the other side of the village, and there were many people laying on the beach and playing in the surf. The village was sort of in disrepair, but what would you expect for being out in the middle of nowhere. But they did have some nice shops, a couple of nice bars with local music, and very friendly people. This is a nice place to be if you are not looking for the spa treatments, hair dresser, or room service.

  • Stayed April 2006
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 15
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Canada
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
Reviews in 35 cities Reviews in 35 cities
76 helpful votes 76 helpful votes
1 of 5 stars Reviewed February 7, 2006

We spent 3 nights at The Jungle Lodge in Tortuguero during January 2006. We knew the lodge was rustic and we aren't 5 star resort people but we were not prepared for how horrible this hotel was.

We did not have water in our room for all three days of our stay. I don't mean just hot water, I mean no water. When we would turn on the tap it would barely trickle out enough to brush our teeth and we were never able to have a shower. The lack of shower was bad but having the toilet take on hour to fill before flushing was possible was horrific. We weren't the only people at the hotel with this problem. The people at the front desk just shrugged their shoulders at the complaints and said there was nothing they could do to help us.

The staff at the hotel were not happy and that was apparent in everything they did. They had closed the normal bar area and were using the recreation area that included a pool table. This room was too small and there was nowhere for guests to sit and relax other than in the rooms.

The rooms were dirty and clearly showing their age. Our room had holes in the walls along with smudges and finger prints that could have easily been cleaned off. The fixtures in the bathroom were old and filthy.

The hotel is in such a beautiful location but it couldn't make up for the lack of neglect to the property. Tortuguero is a must but we strongly suggest not staying at this hotel.

Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tortuguero Jungle Lodge

Address: Tortuguero National Park, Tortuguero, Costa Rica
Location: Costa Rica > Province of Limon > Tortuguero
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #11 of 29 Specialty Lodging in Tortuguero
Hotel Class:3 star — Tortuguero Jungle Lodge 3*
Number of rooms: 50
Also Known As:
Tortuguero Jungle Hotel Tortuguero
Jungle Lodge Tortuguero
Tortuguero Jungle Lodge Costa Rica

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