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Totem Hotel Beach Resort: Traveler Reviews

3.0 of 5
1,5 km south Puerto Viejo Beach Front | Playa Cocles, Puerto Viejo de Talamanca 70403, Costa Rica
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Totem Hotel Beach Resort
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229 reviews from our community

    Trip type
Traveler rating
    111
    73
    28
    10
    7
Date Rating
Watertown, MN
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Mariela is Awesome!!”
4 of 5 stars Reviewed February 25, 2013

Rooms were clean and nice location to beautiful beach. What made this hotel good was management. Mariela, the manager went above and beyond to help us with anything we needed or any recommendations we asked. Loved the beach area more than other beaches in CR.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 9 more reviews by sddenoma for Puerto Viejo de Talamanca
Ask sddenoma about Totem Hotel Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cormacbr2, Gerente at Totem Hotel Beach Resort, responded to this review
February 27, 2013
Hello sddenoma,
Thank you so much for your comments. I remember you. I appreciate it and it makes me happy because the objective of our labor is to make our clients feel comfortable like in home.
You will be welcome next time and anytime you come to our Hotel. It will be a pleasure for me can help you again

Best regards,

Mariela Pérez
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatoon, Canada
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Better than Excpected”
4 of 5 stars Reviewed February 23, 2013

Reading mixed reviews I was a little leery to book here but it was the only option available on very short notice. The room was clean and does not offer a tv. It smelled a little damp but that's something that we found in many hotels in Costa Rica. The jacuzzi was not in working order which was disappointing but there's an ocean across the street so we didn't really care. Loved the hammock area to relax in. The food was tasty and we got a 20% discount on one of our meals upon check-in at our room. For us the location was perfect as we don't like to be in the middle of it all but in a five minute drive or quick bike ride, you're in town with plenty to do. There is a cat that loves to share your food and a very friendly dog that might follow you to the beach for a game of stick. We are animal lovers and having pets in restaurants is a normal occurrence in CR, so it didn't bother us. The only thing that irritated me was the ants in our room. Then again, it's CR and there are bugs every where. I would stay here again.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask NickyEric about Totem Hotel Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cormacbr2, Gerente at Totem Hotel Beach Resort, responded to this review
February 27, 2013
Hello NickyEric,

Thank you very much for letting know to the other people your experience with us. It is motivating when our labor is good enough for our guets.
I hope see you next time.

Mariela Pérez
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Good”
5 of 5 stars Reviewed February 22, 2013

I stayed for 3 nights last January and the place is good,my overall expience was positive but I wasn't lucky enough with mother nature,the high tides wouldn't let me go into the water a single day.I'll give it a try again next year to see if I have better luck with that.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dethrone about Totem Hotel Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cormacbr2, Gerente at Totem Hotel Beach Resort, responded to this review
February 23, 2013
Hi, how are you?
Thak you very much for your positive opinion. Next time we can help you to find some places on the beach that are better for swimming. Come back to us anytime you want... you will be welcome to our Hotel.
Mariela Pérez
Manager
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Schaffhausen, Switzerland
1 review
1 helpful vote 1 helpful vote
“We wouldn't go again”
3 of 5 stars Reviewed February 10, 2013 via mobile

We spent 3 nights in the totem. It wasnt that clean, betoveral was dirty, there was a worm in the shower, some ants on the buffet.
Waves in the ocean were to high to swim. Wasnt in the centre, so we had to walk 20min. Or to take the taxi for 5$
Breakfast was not lovely and just a small buffet. Dinner in the restaurant was good but there walked dogs/cats around. Normaly for puerto viejo, but not for us.
We wouldnt go to this place and hotel again.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Kokosnusss about Totem Hotel Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cormacbr2, Gerente at Totem Hotel Beach Resort, responded to this review
February 23, 2013
It's a shame to know that your stay with us has not satisfied at all, but it helps us to improve. Our website clearly states that the Hotel is located in Playa Cocles, 1.5 Km South from Puerto Viejo;
taxis get only $4 dollars and we always say the people "if you need a taxi, we call it at the reception", because it is the same taxi we always work with, in the case you have complains you can show up at the reception and we fix everyhing; maybe you get your taxi in the street and not ask for it at the reception. About the room, if you come to the reception and tell us what is happenning, we can mend it and try the rest of the travelers do not get a distorted view of reality.
Thak you very much for everything; we will take it into account.
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La Linea, Spain
2 reviews
“simply perfect”
5 of 5 stars Reviewed February 10, 2013

Just back from Costa Rica and I have to say the totem is the best place where I stayed during the all trip. The location is amazing, just in front of the beautiful cocles beach, few minutes walking from puerto viejo. I have been lucky enough to sleep both in the standard rooms and in the suite and I have to say was impressed by the attention to details. The suites are in front of the Caribbean sea and I loved falling asleep and waking up by the sounds of the waves. The standard rooms are in the middle of an amazing tropical garden, which gives you the feeling of being in the middle of the jungle and actually....you are. The owners and the staff are available, friendly and very helpful, always ready to give advises on things to do. To summarize, I would say, if you are going to the Caribbean coast, this hotel is a must. A little paradise in the Caribbean Paradise. Simply perfect. Matteo

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask matteo a about Totem Hotel Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cormacbr2, Gerente at Totem Hotel Beach Resort, responded to this review
February 23, 2013
Thank you Matteo for your comment and the vibe. Comments like yours are our engine to provide better service to all who visit us every day.
All of you will be welcome to our Hotel anytime you come back to us.
Mariela Pérez
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Totem Hotel Beach Resort

Also Known As:
Totem Hotel Beach Puerto Viejo
Totem Hotel Beach
Totem Hotel Beach Resort Costa Rica/Limon
Address: 1,5 km south Puerto Viejo Beach Front | Playa Cocles, Puerto Viejo de Talamanca 70403, Costa Rica
Phone Number:
Region: Costa Rica > Province of Limon > Puerto Viejo de Talamanca
Amenities:
Bar/Lounge Beach Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotels in Puerto Viejo de Talamanca
#5 Romantic Hotels in Puerto Viejo de Talamanca
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Totem Hotel Resort embrace the spirit of simplicity and quality, timeless elements of tropical architecture are employed in creating accommodations of impeccable elegance and style. The hotel is a perfect place to relax, enjoy the beach and experience typical Italian cuisine.Totem is designed as an homage to the sand, sun, waters, and all things beautiful of the beach that is only a few feet away from the resort. This place was surrounded by jungle and yet just steps from a REALLY nice, uncrowded beach: Playa Cocles. Very relaxed atmosphere, nice hotel grounds. A big plus is the wonderful, family owed restaurant with an array of Northern Italy foods as well as tasty Costa Rican dishes located right on the property. ... more   less 
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Totem Hotel Beach Resort
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