My husband and I stayed here for 2 nights on our honeymoon. The bungalows are cute and the hotel is located just across the street from a beautiful beach. Keep in mind that the bungalows are open-air and your neighbors are close-by.
The only thing that tainted our experience was an issue when we first checked-in regarding our booking. We had wanted to pay in cash, but the hotel would not accept some of our bills (so if you plan to pay in cash, make sure you have brand new bills with no folds/creases!). Paying by credit card was no problem, but I was a little displeased to see that there was a considerable credit card fee...which no one had informed me about when I agreed to use this method. When I brought this up to the staff person helping us (who I believe may have been a manager or even an owner!), we were treated quite rudely and like we were being such an inconvenience! Now my husband and I are used to backpacking and staying in hostels when we travel (so we definitely splurged on our honeymoon hotels!), so we definitely are not too picky or ultra sensitive about being treated like royalty in the places we stay....so the fact that we were offended by the lack of customer service we received says something.
However, other than this issue, our stay was pretty good and the rest of the staff were helpful. Another location in Puerto Viejo to consider...where we received EXCELLENT customer service...is Banana Azul.













