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“Ziplining for the second time!” 5 of 5 stars
Review of Terraventuras Jungle Expeditions

Terraventuras Jungle Expeditions
Puerto Viejo de Talamanca | 100 Mts Sur de la Parada de Bus, Puerto Viejo de Talamanca, Costa Rica
+506 275 00750
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Type: Tours, Adventure
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Attraction details
Owner description: It is our pleasure to introduce to you Terraventuras Jungle Expeditions. We are a well established and certified tour agency in Costa Rica since 1998. We provide tours with a dynamic team of experienced local guides who will make the tours interesting, enriching and with great fun. We can make up any package suitable to your needs, including transportation, accommodations and various tours throughout Costa Rica; however we are specialized in the Caribbean area. Some of the tours provided are:- Adventure tours; such as canopy, Jungle adventure and horseback riding. - Animal watching tours; such as snorkeling, animal watching and hiking in a national park. - Cultural tours; such as Cacaco farm tour, Indian reserve, Sloth hospital and rescue centers. - Trips to other destinations; such as Panama City and Bocas del Toro in Panama, Tortuguero turtle reserve, Arenal Volcano and many other destinations all over Costa Rica. Safety is a must for us! Therefore we have all the certifications and insurance from the Costa Rica tourism board as well as all the other insurances needed. We operate out of Puerto Viejo, which is a small town located at the Caribbean side of Costa Rica. It is rich in nature and culture. Inhabitants have an interesting cultural mix of Afro-Caribbean, Bribri Indian and ticos . Puerto Viejo has several spectacular areas that are even of international importance. It includes protected areas such as Cahuita National Park and the Gandoca-Manzanillo Refuge. Recently Puerto Viejo has become a tourist’s hot spot, due to the, white-sand beaches, tropical vegetation and the relaxing laidback atmosphere! The town has an authentic atmosphere and is rich of nice bars and restaurants with reasonable prices.
Useful Information: Activities for older children, Activities for young children
mount vernon, WA
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
“Ziplining for the second time!”
5 of 5 stars Reviewed April 8, 2013

My family and I had booked ziplining with Tellaventures two years ago and when we returned to the Puerto Viejo area we booked with them to do it again. The office staff was kind and helpful and the ziplining guides made our trip, both time, perfect memories. The adventure is a little spendy but it was worth every penny!

Visited April 2013
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Minnie B, Propietario at Terraventuras Jungle Expeditions, responded to this review, April 9, 2013
Dear “amg347 “,

Thank you for your feedback on the Canopy Tour you booked with us.
We are very pleased to read your comments about the friendly and helpful staff in our company. Certainly we have passed this on to our employees.
We do look forward to welcoming you back in the very near future.

Yours sincerely,
Minnie Barbone
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edsion
Top Contributor
93 reviews 93 reviews
32 attraction reviews
Reviews in 35 cities Reviews in 35 cities
35 helpful votes 35 helpful votes
“ALL DAY FUN”
5 of 5 stars Reviewed April 2, 2013

We took the Jungle adventure and this tour did not disappoint! ATV, Zip line, Rappeling, Canyoning, cascading, Rope Swing. Only thing the trail on the ATV part was very dusty, perhaps provide some goggles

Visited March 2013
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Minnie B, Propietario at Terraventuras Jungle Expeditions, responded to this review, April 9, 2013
Dear "bolognafrank1",

Thank you so much for taking the time to share your feedback following your memorable experience at the Jungle Adventure Tour. We are always willing to improve our services and are taking into consideration your recommendation to provide goggles for the ATV trail.

Kind regards,
Minnie Barbone
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Toronto, Canada
Top Contributor
97 reviews 97 reviews
16 attraction reviews
Reviews in 48 cities Reviews in 48 cities
57 helpful votes 57 helpful votes
“Zip-line and Canopy Walk, Great Fun!”
4 of 5 stars Reviewed March 3, 2013

We did the zip-line and canopy walk with this company and it was really fun, safe & a great adventure. The guides were really well trained, respectful of the guests and always putting safety as the #1 priority. There was one lady on the tour who was a little afraid of heights, and the guides took such great care of her that she was able to enjoy herself as well. Its a super fun adventure, I highly recommend it.

One reason I didn't give this an "excellent" review was that the minivan we took to the starting point was REALLY full and as a result it didn't make it up the very steep hill. Guests had to get out and walk, which was about 20 minute of very steep hill climbing. It was fine for us, as we are in good physical condition, but some of the other guests struggled with this, so it wasn't very fair to them (i.e. signing up for a tour and then having a steep hill climb suddenly become a part of it).

all in all, it was a really fun adventure though and I highly recommend it.

Visited February 2013
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Minnie B, Propietario at Terraventuras Jungle Expeditions, responded to this review, March 5, 2013
Dear Kattrins, thank you very much for your review. We wiil take care of your suggestion and we will explain more about the step hill climbing so everybody will be advice about it.
Thanks again,

Minnie Barbone
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Penha
1 review
1 helpful vote 1 helpful vote
“Horible”
1 of 5 stars Reviewed February 28, 2013

We both from terraventuras one day tour in bocas del toro for ONLY 2 pax in the boat, the girl who sold it to us said: If someone more is going with you i will pay you back for this.

OK. We made the tour with 2 more persons. 4 persons on the boat.

The day tour was on Saturday 16/02, on 17/02 we were at terraventuras to get our money back, so they said: on the boat was only you two, so I said: I have pictures of 4 people on the boat and i will be back tomorrow with those.

On 18/02, they said: In 5 DAYS the bank will give you your money back in your visa, i cant pay you back in money because you paid in visa. 80 dollar!!

OK!! today is 28/02. 8 days after this conversation and we dont have our money back.
I tried to talk with them by they page on internet but they dont writ me back.

its was in costa rica and i live in Brasil.

80 dollar!!

In the end of the tour was horrible, cause we have to stay in the boat, looking around for a hotel for the other couple, end they dont pay us back!!

Visited February 2013
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Minnie B, Propietario at Terraventuras Jungle Expeditions, responded to this review, March 1, 2013
Google Translation
Estimada Rafaella,
Gracias por tu comentario. Antes que todo quiero disculparme por el atraso en la devolución. El día siguiente al tour enviamos el documento al banco para la devolución de $80. Después de su mensaje nos volvimos a comunicar con el banco y parece que hubo un inconveniente con la transacción y por esta razón todavía no habían hecho la devolución. Ya nos aseguraron de que todos los documentos están bien y que en unos días van a tener el dinero en su tarjeta. Quedaremos en contacto contigo para asegurarnos de que realmente la transacción ha ido a buen fin.
Quiero precisar que nosotros no sabíamos que en el tour había más personas ya que nuestros colaboradores en Bocas del Toro no nos lo habían comunicado, como tampoco nos comunicaron de que tuvieron que esperar mucho tiempo al final del tour. Agradecemos tu comentario que nos ayuda mejorar nuestras operaciones. Ya nos hemos comunicado con nuestro operador en Panamá para que una situación como esta no se vuelva a presentar.

Saludos cordiales,

Minnie Barbone
Gerente General
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rio de janeiro
Contributor
12 reviews 12 reviews
3 attraction reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“good”
5 of 5 stars Reviewed February 18, 2013

the tourism agency is the best in puerto viejo. they deliver what you paid for, very diferent from gecko adventure which is the worst.i strongly recomend terra adventure for all your tours around caribean costa rica.

Visited February 2013
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