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“Close to airport and friendly personel” 4 of 5 stars
Review of Country Inns & Suites By Carlson San Jose

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Country Inns & Suites By Carlson San Jose
3.5 of 5 Hotel   |   Ciudad Cariari, San Antonio De Belen 357-2120, Costa Rica   |  
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San Antonio De Belen
1 review
1 helpful vote 1 helpful vote
“Close to airport and friendly personel”
4 of 5 stars Reviewed November 2, 2013

It's a nice hotel close to the airport and near the highway. The help of the personel in the hotel was very good and friendly.They offer also a babybed and babychair in the hotel. The breakfast and dinner were vere nice and good quality.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RD_GuestService, Public Relations Manager at Country Inns & Suites By Carlson San Jose, responded to this review, November 22, 2013
Dear Martijn D


Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Mr(s) Martijn. We look forward to your next stay.


Please friend us on Facebook to stay informed of our upcoming specials!

Maurico Luna
Revenue Manager
(506) 22392272
mluna@countryinns.co.cr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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175 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 21, 2013

On my last business trip, I found that the designated 'executive' hotel was overbooked so I had to find another place to stay. I looked for near-by hotels and found Country Inns & Suites. No one had recommended it, yet I decided to give it a try none the less. Finally upon arrival, I was greeted kindly and right away. I was told by the reception desk that there would be breakfast included with my stay and free WiFi internet. I was then lead to my room which to my surprise was quite spacious and comfortable! Large King size bed, walk in closet, bathroom and a living room area with mini bar and microwave oven. Not to mention the large balcony overlooking the pool! The room was clean and in top shape. I asked for a wake up call which was promptly made the following morning. I stayed for one night, but I would have gladly stayed for my entire visit. Close to the airport and costing half of what those tiny four-wall executive hotels costs, I would be quite happy to stay at the Country Inns & Suites on my next visit.

Room Tip: Ask for a room with balcony and a pool view
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 11, 2013

My friend and I stayed here for a night on our way back home from a yoga retreat. We called the hotel and the shuttle picked us up, very courteous driver. Checking in was pleasant and they were very helpful. We had a two bedroom suite, pleasant surprise even though we paid less than $80 for the night. You can walk to the small shopping center next door and find a huge selection of foods from around the world and amazing locally grown chocolate. Beds were comfortable and we had some good sleep, bathrooms could use some updating but overall it was clean. We had breakfast at the hotel, a good selection of food and the staff was super nice, they always made sure my coffee mug was full which I really appreciate being a coffee lover. The shuttle back to the airport that morning was punctual and check out was easy. I couldn't ask anything else from an airport hotel. Would definitely stay here again.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 30, 2013

The hotel is right off the Pan American Highway and about 10 minutes from the International airport. Check-in was very fast and easy. The staff were very friendly and helpful. Our room was on the second floor and was a decent size. It had a desk, TV, microwave, and mini-fridge. The hotel is equipped with free wi-fi and I was surprised with how fast it was. The pool and center courtyard were nice and had tables with sun shades. The staff kept the grounds and buildings clean. The complimentary breakfast was good. It included pancakes, rice and beans, fresh fruit, bread, etc. There is a small grocery store and about 5 or 6 restaurants within a five minute walk. The fitness center seems to be lacking. It consists of one treadmill, an elliptical machine, and a few dumbbells Overall the hotel appears a bit dated. There were signs placed in various areas saying they were in the process of renovating. With a little bit of a facelift, this hotel would be a nice 4 star, but it was still a good value for what we paid.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 27, 2013 via mobile

Nice property nice size room terrible restaurant, terrible breakfast very limited,bathroom door squeak three days in a row telling front desk to fix it.failed to do so,three days of asking how to get my voicemails,three days being told the phone needed to be changed three days of not getting medsagesbecause the phone was never changed. I indicated in the beginning you pay what you get,it was cheap it was clean but the front dark staff was terrible, not accommodating and I am fluent in Spanish. Would not recommend, second time on property, never again.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 11, 2013

Recommended by Expedia as it was "close" to the airport, about 4 miles or so. Pictures on the hotels website looked acceptable however we were subjected to an apparently older portion (farthest from the street - back of property) the hall are so narrow that two people can not walk side by side. The room was NOTHING like the photos on their website, very very small, walls were filthy - scraped up, marked up - worn. no mini fridge, a small microwave. (think of a cheap hotel where rooms are sold by the hour and that is what this what this was like. When I asked the front desk for another room, I was told none were available. I am guessing that since I booked a lower - locked in price/no cancellations, then the hotel was booking the unsaleable rooms. There is nothing within walking distance. We needed their "free" airport shuttle (4:30am) for an early flight. We were told their shuttle does not operate that early, and the breakfast would not be available at that hour either. However they would provide "complimentary coffee, fruit and danish's" in the lobby. I asked for a TAXI for 4:30 am, she advised they would have one waiting. The following morning there was no TAXI but a shuttle van. The price for a 4 mile ride was $15.00 US, and a taxi would have been half of that or less. (seems to me that they have a racket going and are "robbing" the tourist/guest) Since I never saw any of the other rooms, and can only go off of the other reviews, they do have some better quality rooms. If you are looking for a 1 night stay when arriving or leaving Beautiful Costa Rica then run away from this place and look elsewhere!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Online Customer Support at Country Inns & Suites By Carlson San Jose, responded to this review, October 21, 2013
We apologize for the problems you encountered during your stay regarding the condition of the hotel as well as the poor service from the staff members and the transportation services. We have notified management of your complaints and we will use your comments to consider improvements in the near future, so complaints such as this will not continue. If you wish to discuss your stay further, please contact Carlson Customer Care at your earliest convenience.
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Monterey, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 9, 2013

We held a business meeting all week long in this hotel. Our experience was outstanding; from the sales executive all the way to every single employee we had contact with this was one of the best experiences in Costa Rica. The overall hotel facilities seemed standard but in reality it is the personnel service what makes a huge difference. Facilities in general are very well maintained, though it is the rainy season, all hallways are dried up right after each storm. All personnel incredibly attentive to guest needs, -their service is actually personalized, making you feel special, from the front desk, server, waiters, bellboys, front desk you name it, all of them treat you well. The hotel restaurant seems to be plain from the outside, but the culinary experience is really unexpected. They positively impressed and delighted us day after day. I strongly recommend this hotel for any business meeting looking for quality within an affordable budget. .Thank you Country Inn & Suites, hope to be back soon! F. Lopez.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Country Inns & Suites By Carlson San Jose

Address: Ciudad Cariari, San Antonio De Belen 357-2120, Costa Rica
Phone Number:
Location: Costa Rica > Province of Heredia > San Antonio De Belen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 hotels in San Antonio De Belen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Country Inns & Suites By Carlson San Jose 3.5*
Official Description (provided by the hotel):
Relax and Enjoy at San Jose Hotel's Location in Costa RicaAn inviting atmosphere, quality services and a convenient location near San Jose International Airport makes the Country Inn & Suites the perfect place for San Jose visitors to land. This hotel's location in Costa Rica offers thoughtful amenities designed to encourage rest and relaxation with two swimming pools, an on-site Fitness Center, an on-site restaurant and spacious guest rooms featuring attractive decor and home comforts. The Country Inn & Suites San Jose, Costa Rica hotel is perfect for business travelers, families or newlyweds as its conveniently located near downtown San Jose and major attractions like INBioparque, Volcano Poas and the Cafe Britt coffee plantation. Book online today and discover why this San Jose hotel's location in Costa Rica makes a great relaxation destination. ... more   less 
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Also Known As:
Country Inn & Suites San Jose Hotel San Antonio De Belen
Country Inn And Suites San Jose
San Jose Country Inn
Country Inn San Jose
Country Inns & Suites By Carlson San Jose Costa Rica/San Antonio De Belen

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