We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A great near airport stay” 4 of 5 stars
Review of Country Inn & Suites By Carlson, San Jose, Costa Rica

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Country Inn & Suites By Carlson, San Jose, Costa Rica to your Saves list
Country Inn & Suites By Carlson, San Jose, Costa Rica
3.5 of 5 Hotel   |   Sobre Autopista General Canas | Ciudad Cariari, San Antonio De Belen 40701, Costa Rica   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Book early and Save 20%
Philadelphia, Pennsylvania
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“A great near airport stay”
4 of 5 stars Reviewed October 11, 2013

My friend and I stayed here for a night on our way back home from a yoga retreat. We called the hotel and the shuttle picked us up, very courteous driver. Checking in was pleasant and they were very helpful. We had a two bedroom suite, pleasant surprise even though we paid less than $80 for the night. You can walk to the small shopping center next door and find a huge selection of foods from around the world and amazing locally grown chocolate. Beds were comfortable and we had some good sleep, bathrooms could use some updating but overall it was clean. We had breakfast at the hotel, a good selection of food and the staff was super nice, they always made sure my coffee mug was full which I really appreciate being a coffee lover. The shuttle back to the airport that morning was punctual and check out was easy. I couldn't ask anything else from an airport hotel. Would definitely stay here again.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

291 reviews from our community

Traveler rating
    102
    108
    46
    17
    18
See reviews for
63
108
21
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Minnesota
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed September 30, 2013

The hotel is right off the Pan American Highway and about 10 minutes from the International airport. Check-in was very fast and easy. The staff were very friendly and helpful. Our room was on the second floor and was a decent size. It had a desk, TV, microwave, and mini-fridge. The hotel is equipped with free wi-fi and I was surprised with how fast it was. The pool and center courtyard were nice and had tables with sun shades. The staff kept the grounds and buildings clean. The complimentary breakfast was good. It included pancakes, rice and beans, fresh fruit, bread, etc. There is a small grocery store and about 5 or 6 restaurants within a five minute walk. The fitness center seems to be lacking. It consists of one treadmill, an elliptical machine, and a few dumbbells Overall the hotel appears a bit dated. There were signs placed in various areas saying they were in the process of renovating. With a little bit of a facelift, this hotel would be a nice 4 star, but it was still a good value for what we paid.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida, United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 27, 2013

Nice property nice size room terrible restaurant, terrible breakfast very limited,bathroom door squeak three days in a row telling front desk to fix it.failed to do so,three days of asking how to get my voicemails,three days being told the phone needed to be changed three days of not getting medsagesbecause the phone was never changed. I indicated in the beginning you pay what you get,it was cheap it was clean but the front dark staff was terrible, not accommodating and I am fluent in Spanish. Would not recommend, second time on property, never again.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
World
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed September 11, 2013

Recommended by Expedia as it was "close" to the airport, about 4 miles or so. Pictures on the hotels website looked acceptable however we were subjected to an apparently older portion (farthest from the street - back of property) the hall are so narrow that two people can not walk side by side. The room was NOTHING like the photos on their website, very very small, walls were filthy - scraped up, marked up - worn. no mini fridge, a small microwave. (think of a cheap hotel where rooms are sold by the hour and that is what this what this was like. When I asked the front desk for another room, I was told none were available. I am guessing that since I booked a lower - locked in price/no cancellations, then the hotel was booking the unsaleable rooms. There is nothing within walking distance. We needed their "free" airport shuttle (4:30am) for an early flight. We were told their shuttle does not operate that early, and the breakfast would not be available at that hour either. However they would provide "complimentary coffee, fruit and danish's" in the lobby. I asked for a TAXI for 4:30 am, she advised they would have one waiting. The following morning there was no TAXI but a shuttle van. The price for a 4 mile ride was $15.00 US, and a taxi would have been half of that or less. (seems to me that they have a racket going and are "robbing" the tourist/guest) Since I never saw any of the other rooms, and can only go off of the other reviews, they do have some better quality rooms. If you are looking for a 1 night stay when arriving or leaving Beautiful Costa Rica then run away from this place and look elsewhere!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, San Jose, Costa Rica, responded to this review, October 21, 2013
We apologize for the problems you encountered during your stay regarding the condition of the hotel as well as the poor service from the staff members and the transportation services. We have notified management of your complaints and we will use your comments to consider improvements in the near future, so complaints such as this will not continue. If you wish to discuss your stay further, please contact Carlson Customer Care at your earliest convenience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monterey, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 9, 2013

We held a business meeting all week long in this hotel. Our experience was outstanding; from the sales executive all the way to every single employee we had contact with this was one of the best experiences in Costa Rica. The overall hotel facilities seemed standard but in reality it is the personnel service what makes a huge difference. Facilities in general are very well maintained, though it is the rainy season, all hallways are dried up right after each storm. All personnel incredibly attentive to guest needs, -their service is actually personalized, making you feel special, from the front desk, server, waiters, bellboys, front desk you name it, all of them treat you well. The hotel restaurant seems to be plain from the outside, but the culinary experience is really unexpected. They positively impressed and delighted us day after day. I strongly recommend this hotel for any business meeting looking for quality within an affordable budget. .Thank you Country Inn & Suites, hope to be back soon! F. Lopez.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, Costa Rica
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 5, 2013

I had the opportunity to be in a business meeting for a whole week at this hotel and they made us all feel special. Very good customer service. Everyone was always making sure everything went as planned, timely in service which allowed us to keep our agenda. .The restaurant service and quality of the food wonderful, we couldn't ask for more!!!! I spent only daytime in the meetings but the feedback I got from the people we brought from other countries to join us was that they would stay in the hotel again without hesitation!!!! Excellent team they have!!!! They know how to go that extra mile!!!!

Room Tip: Pool view rooms have very nice view to well care gardens!
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 4, 2013

Sometimes I wonder if I'm reviewing the same hotel other people talk so negatively about. Hubby and I attended an International Living Conference and stayed at this hotel because of the price ($80 a night). Staff was very helpful and spoke English quite well. Room was clean and spacious and had a small fridge and microwave. Bathroom was clean and roomy. Outside walkways are covered so you never get wet when it rains (and it rains 6 months out of the year!). The hotel grounds are very clean. The hotel breakfast is awesome! Black beans and rice, some days pancakes (other days waffles), plantains, eggs, plenty of mangos, papaya, and watermelon, granola cereal, juice, and plenty of delicious dark roast Costa Rican coffee. This hotel is definitely top notch. There is a large mall about a 15 minute walk from the hotel. Transit buses are about 5 minutes away and go to downtown San Jose (40 cents a person). The bus ride takes about 25 minutes one way. Definitely take an umbrella wherever you go. The bed was king size and comfortable, and the a/c worked well. I've never stayed at a hotel that was this nice, but then again, I've never been to Costa Rica before. I bought 2 bags of coffee to drink at home, but somehow it just doesn't taste the same in Wisconsin.

Room Tip: Stayed on the first floor. Did not have a balcony, only the ground outside the window.
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near San Antonio De Belen
0.3 mi away
Adventure Inn
Adventure Inn
#2 of 86 in San Jose
4.5 of 5 stars 1,817 reviews
2.0 mi away
DoubleTree by Hilton Hotel Cariari San Jose
DoubleTree by Hilton Hotel Caria...
#2 of 9 in San Antonio De Belen
4.0 of 5 stars 852 reviews
0.5 mi away
Wyndham San Jose Herradura Hotel and Convention Center
Wyndham San Jose Herradura Hotel...
#5 of 9 in San Antonio De Belen
3.5 of 5 stars 611 reviews
Show Prices
Show Prices
Show Prices
1.5 mi away
Costa Rica Marriott Hotel San Jose
Costa Rica Marriott Hotel San Jo...
#1 of 9 in San Antonio De Belen
4.5 of 5 stars 1,155 reviews
3.1 mi away
El Rodeo Estancia Boutique Hotel & Steakhouse
El Rodeo Estancia Boutique Hotel...
#4 of 9 in San Antonio De Belen
4.0 of 5 stars 101 reviews
5.2 mi away
Park Inn by Radisson San Jose, Costa Rica
Show Prices
Show Prices
Show Prices

Been to Country Inn & Suites By Carlson, San Jose, Costa Rica? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, San Jose, Costa Rica

Address: Sobre Autopista General Canas | Ciudad Cariari, San Antonio De Belen 40701, Costa Rica
Phone Number:
Location: Costa Rica > Province of Heredia > San Antonio De Belen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in San Antonio De Belen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Country Inn & Suites By Carlson, San Jose, Costa Rica 3.5*
Number of rooms: 92
Official Description (provided by the hotel):
Relax and Enjoy at San Jose Hotel's Location in Costa RicaAn inviting atmosphere, quality services and a convenient location near San Jose International Airport makes the Country Inn & Suites the perfect place for San Jose visitors to land. This hotel's location in Costa Rica offers thoughtful amenities designed to encourage rest and relaxation with two swimming pools, an on-site Fitness Center, an on-site restaurant and spacious guest rooms featuring attractive decor and home comforts. The Country Inn & Suites San Jose, Costa Rica hotel is perfect for business travelers, families or newlyweds as its conveniently located near downtown San Jose and major attractions like INBioparque, Volcano Poas and the Cafe Britt coffee plantation. Book online today and discover why this San Jose hotel's location in Costa Rica makes a great relaxation destination. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Carlson, Odigeo, Hotels.com, Priceline and HotelTravel.com so you can book your Country Inn & Suites By Carlson, San Jose, Costa Rica reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites San Jose Hotel San Antonio De Belen
Country Inn And Suites San Jose
San Jose Country Inn
Country Inn San Jose
Country Inn & Suites By Carlson, San Jose, Costa Rica San Antonio De Belen

Owners: What's your side of the story?

If you own or manage Country Inn & Suites By Carlson, San Jose, Costa Rica, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.