Our flight arrived past the time the hotel's shuttle would pick us up. We were told we would be reimbursed for the cab ride ($12 USD). We arrived very late, and despite the front desk woman's broken English we felt comfortable that we were taken care of. However, the conversation between her and the cab driver had not been about a receipt as we had thought. The next morning when we requested their shuttle to the airport we were asked which flight we were on. I told them we were going back to the airport to rent a car since we had gotten in so late the night before. A different woman told us we couldn't use their airport shuttle to go back and rent a car, only for departing flights, another $12.
I politely asked that since the woman from the night before led us to believe the cab credit situation had been taken care of when it had not been, that maybe we could utilize their hotel shuttle in place. Her answer was a strict "No." I thought they could've handled the situation a little better. We don't speak much Spanish and trusted that the woman from the night before had taken care of the situation. I'm not sure how else they expected we got to the airport from the night before, and it's a standard $12.
Breakfast was decent for a free breakfast, waitstaff was extremely friendly. Front desk, not so much in the morning. Very clean, spacious room. Feels safe. Would recommend for a short stay either coming or going from San Jose, just don't turn over your cab receipt unless you get a receipt from them as well!
- Also Known As:
- Adventure Hotel
- Adventure Hotel San Jose
- Adventure San Jose
- Adventure Inn Costa Rica/San Antonio De Belen
- Official Description (provided by the hotel):
- A modern value-priced 3.5 star San Jose hotel convenient to both the airport and city with free airport shuttle service*. Enjoy a full American and Tico buffet and hot ordered breakfast; 34 spacious smoke-free rooms with A/C, cable, free international phone calls, safe ($1 extra), two new queen beds and a modern tiled bath; a nice restaurant and bar opening into our new outdoor pool complex, full wifi throughout, four guest computers, a new ten-piece gym, car rentals, central to Costa Rica's biggest and best tours, and unequalled travel help and advice. ... more less
- Reservation Options:
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