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“Very nice getaway hotel” 5 of 5 stars
Review of Costa Rica Marriott Hotel San Jose

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Costa Rica Marriott Hotel San Jose
4.0 of 5 Hotel   |   700 mts West from Bridgestone/Firestone, San Antonio De Belen 502-4005, Costa Rica   |  
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Miami, Florida
Top Contributor
74 reviews 74 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
“Very nice getaway hotel”
5 of 5 stars Reviewed November 22, 2013

this is a nice hotel with golf available right behind it. quite, calm, with excellent restaurants. The food is a little expensive, but worth it. very close to the airport, but far enough to not hear or see planes. the pool area is exceptional for seating back, ordering a drink and reading a book.
room service food is excellent, for lunch and dinner. so don't feel you have to go out to eat well.

Room Tip: get a high floor room looking to the back, there are trees that may obstruct the view.
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, November 25, 2013
Thank you very much for your comments , we are very happy that you did enjoy our hotel and that you had a great experience during your stay in our restaurants and room service .
We are looking forward to serve you again in the near future .
Bert Bloem Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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872 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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BIRMINGHAM
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 20, 2013

This hotel is relatively close to the airport and an excellent start to a vacation in Costa Rica. Although a bit on the pricey side it is a first class property built on an old coffee plantation. The grounds are immaculate and still have coffee plants. There is a giant pool and a really large tile hot tub and a small golf course in the back of the hotel. The hotel has a travel office, wedding chapel and fine dining. I was here 16 years ago and they had Marriott van shuttle service to the hotel. Alas, that has disappeared and you have fight your way thru the airport mania to get a cab to the hotel. Overall it was a pleasant experience and as I said a good place to start a visit to Costa Rica.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, November 22, 2013
Thank you very much for your comments , I am happy that you did enjoy our hotel and that you had a pleasant experience , we are lookig forward to host you again in the near future .
Bert Bloem Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 16, 2013

An airport hotel without an airport shuttle, this quiet hotel with $15 transportation to the airport that is 5km from the airport leaves little to be desired other than surprisingly nice landscaping and one of the most inviting pools I've seen in CR. That being said, the bar and restaurant are prohibitively expensive, the rooms tired and and lingering of smoke / Lysol (NB, room deodoriser is even blown in the air-conditioning overhead units to constantly neutralise smokey & fun key odor, so I got an extra little surprise trying to cool my room down a bit later on) on the 'Diamond Club' floor isn't what one expects of the Marriott brand. The staff were attentive to my needs when I brought the room deodoriser issue to a front at 1am and showed me 5 additional rooms which is why my review is an average vs poor.

Room Tip: Request housekeeping not to deodorise your room upon arrival - honestly though, stay in one of the n...
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  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, November 18, 2013
Thank you very much for your feed back , we appriciate this very much , we will inmediately follow up in respect of your experience in your room with the deodoriser and your other valuable comments what you have experienced on our properrty.
Thank you very much , Bert Bloem Hotel Manager
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 15, 2013

This is a beautiful property. I love the style of the hotel. It feels old but well maintained. The property has an old spanish feel which I loved. The grounds are colorful and meticulously maintained. Marriott covered all basis from the ability to arrange tours, plan events or simply relax. Room was spacious and patio enhanced the relaxation.

Stayed November 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, November 18, 2013
Thank you very much for your comments , it is great to hear that you enjoyed our Spanish style hotel with the beautiful gardens and the comfort you expected .
We appriciate very much your feed back in order to continue drive great guest experience .
Bert Bloem Hotel Manager
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Sao Paulo, SP
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 9, 2013

Employees are all very kind and the rooms are very confortable.
The building ia old but everything works perfectly.
The Coffee plantation and the golf court around makes it more beautiful.
The gym is big, but crowded everything morning. Breakfast is complete.

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, November 12, 2013
Thank you very much for your comments ,
the hotel is located on a beautiful coffee plantation under the shadow of the Escazu hills and on site we also have our golf driving range and the Spa with a very nice gym.
It is great to hear that you did enjoy our comfortable rooms and our service staff in order to make your stay perfect .
Bert Bloem Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Top Contributor
149 reviews 149 reviews
29 hotel reviews
Reviews in 53 cities Reviews in 53 cities
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed November 8, 2013 via mobile

We arrived late before heading out to Arenal. Loved this hotel! Beds are so comfy and the pools, jacuzzi are so nice. Breakfast buffet was plentiful and good. Great hotel if staying in SJO. Cabs are about $10-$15 ow from airport and only takes a few minutes.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, November 12, 2013
Thank you very much for your nice comments , we are very happy you enjoyed our property and that you loved our comfortable beds and the pool area .
We are looking forward to serve you soon in the near future.
Bert Bloem Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogota, Colombia
Top Contributor
126 reviews 126 reviews
30 hotel reviews
Reviews in 43 cities Reviews in 43 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 3, 2013

On a recent business trip to Costa Rica, I choose to stay at the Marriott San José. Well located near the Airport, build in a pretty 'California Med' or 'Hacienda' style, with nice and attentive service and rather decent restaurants, it is a nice place to stay overnight. However, I feel is about time that some funds are invested in an overdue refurbishing of the place. Rooms and bathrooms are tidy and clean, but you still get the feel in of a 'sixties' hotel where not much has happened in the last three decades...In a country like Costa Rica, where 'Top Players' like the 'Four Seasons' are in the game, either you sharpen up, or the competition will flatten you...

Room Tip: Inisist on a room with a garden view...
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Htel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, November 5, 2013
Thank you very much for your feed back and comments , this information will help us to stay on strategy , the hotel is planning to have food and beverage concept changes and other new changes in the future.
Again thank you very much for your valuable feed back and we are looking forward to host you again soon .
Bert Bloem Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Costa Rica Marriott Hotel San Jose

Address: 700 mts West from Bridgestone/Firestone, San Antonio De Belen 502-4005, Costa Rica
Location: Costa Rica > Province of Heredia > San Antonio De Belen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in San Antonio De Belen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Costa Rica Marriott Hotel San Jose 4*
Number of rooms: 299
Reservation Options:
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Also Known As:
Costa Rica Marriott San Jose
Marriott San Antonio De Belen
Marriott San Jose
Marriott Costa Rica
San Jose Marriott
Costa Rica Marriott Hotel San Jose San Antonio De Belen

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