This is a great hotel, nice rooms, excellent Tapas Restaurant, and superb breakfast on a sunny deck overlooking a pretty golf course.
I somehow left the charger for my razor, and didn't notice until two days later, when we were miles away. I called and one of the desk managers, Melania Mora, said she would take care of the problem. She arranged with Swiss Travel (an excellent local co.) to get it picked up by their next driver, brought back to their main office, and sent by another driver to our last Hotel in Costa Rica!
I got it! What service!! ***** (five stars)