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“Fantastic hotel near the airport!” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Cariari San Jose

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DoubleTree by Hilton Hotel Cariari San Jose
4.0 of 5 Hotel   |   Cariari, San Antonio De Belen 40701, Costa Rica   |  
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Rates from $89
Certificate of Excellence 2014
Chicago
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
“Fantastic hotel near the airport!”
5 of 5 stars Reviewed January 1, 2014

Wish we could have stayed more here. Great hotel near the airport. Spacious rooms. Very well kept property. Breakfast was great. A bit expensive - but was worth every penny. The reception in the evening was good too.

Room Tip: Anywhere in the property.
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review, January 4, 2014
Thanks for staying here at the DoubleTree by Hilton Cariari San Jose. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check in). We look forward to welcoming you back. Margie Aristy, Director of Sales & Marketing.
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788 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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English first
fort worth, United States
1 review
4 of 5 stars Reviewed December 28, 2013

Stayed here during Christmas and I tried skyping family in the states, but was unable to because the internet was soo poor. We found out, according to an internet speed test that it was downloading at .21 mbps, extremely slow! The hotel itself is fine, a little tired from the outside view, but the staff was a great and the restaurant was wonderful as well. I felt safe and comfortable here in beautiful Costa Rica!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review, January 16, 2014
Thank you for your feedback about the speed of our wireless internet service at the DoubleTree by Hilton Cariari San Jose. We’re very sorry that it wasn’t working well during your stay. We’re currently updating the wireless system and hope to have a faster internet experience soon. If you return to our area, we hope you’ll consider staying with us again. Margie Aristy, Director of Sales & Marketing
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State of Rio de Janeiro
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2013 via mobile

The bedroom was very large, breakfast was great and the surrounding area with the gold course very pretty and great for a morning walk. There was a grocery store almost next door that was very convenient.
The gym wasn`t very good then but nothing that would damage the hotel.

Stayed January 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review, January 4, 2014
I am glad to hear that you enjoyed your stay at our DoubleTree by Hilton Cariari San Jose. Hope to see you return in the near future. Safe travels. Margie Aristy, Director of Sales & Marketing.
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Wadsworth, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 27, 2013

We choose this hotel following a flight into San Jose from the U.S. The property is really beautiful and felt more like a deluxe resort than a basic hotel. We were upgraded to a balcony room with our Hilton Honors program, and the breakfast that was included with the room was truly superior. We felt very safe during our stay and would like to have stayed longer. The only issue we had was that the pool was cold...but we really enjoyed some time in the sun!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review, January 4, 2014
Just wanted to thank you for your recent stay here at DoubleTree by Hilton Cariari San Jose! So glad you were able to experience our authentic hospitality. We look forward to seeing you soon. Margie Aristy, Director of Sales & Marketing.
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Ontario
Top Contributor
83 reviews 83 reviews
59 hotel reviews
Reviews in 58 cities Reviews in 58 cities
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed December 26, 2013

Close to the airport with free parking.
As a Hilton platinum member I was given an upgraded room with a balcony overlooking the pool. Everything was clean and worked. Wifi was strong.Staff was very friendly.
Manger's happy hour was held in the bar and they served an appetizer plate and wine from 5:00 - 7:00.
Breakfast was included and consisted of a buffet with North American and Costa Rican favorites. Also ate in the restaurant and the sea bass I had was very good.
Found the water in the pool and hot tub a bit cold but the pool area was expansive and well maintained.
Would stay here again.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review, January 4, 2014
Thank you for your positive comments about your recent stay at the DoubleTree by Hilton Cariari San Jose. We hope to see you again soon. Safe travels. Margie Aristy, Director of Sales & Marketing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama, Panama
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 24, 2013

1. I found a dead cockaroach. 2. I was given expired WIFI codes had to call the call center to fix the problem, and then I got that call charged to my room. 3. Cleaner came a different times instead of an established schedule. 4. I had to ask for my cookie at the end of my stay because I was not given a cookie when I arrived to the hotel. 5. Several times the service tried to over charge me when I pay for coffee at there local dely shop.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review, January 16, 2014
We apologize for the very unfortunate experience that you had at the DoubleTree by Hilton Cariari San Jose. Our guests’ health and safety is very important to us and is always a focal point of our property operations. We appreciate that you brought this to our attention and are working to make sure the problem is addressed and hope you’ll consider giving us a second chance if you return to the area. Margie Aristy , Director of Sales & Marketing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 23, 2013

Staff members were very friendly and helpful. Hotel lobby, pool and restaurant areas are beautiful. There are several quiet spots throughout to enjoy a good book or work on a tablet/laptop. The breakfast buffet has a very nice selection, good mix of local fare and traditional cuisine. The omelette bar was delicious and the chef was very nice.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review, January 4, 2014
Thanks for taking the time to send us the great review. We hope to see you again soon at the
DoubleTree by Hilton Cariari San Jose! Margie Aristy, Director of Sales & Marketing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Cariari San Jose

Address: Cariari, San Antonio De Belen 40701, Costa Rica
Phone Number:
Location: Costa Rica > Province of Heredia > San Antonio De Belen
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in San Antonio De Belen
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Hotel Cariari San Jose 4*
Number of rooms: 222
Official Description (provided by the hotel):
Warm, rustic and luxurious, the DoubleTree Cariari by Hilton brings modern day opulence to Costa Rica's capital city. A heavenly urban retreat with spacious guestrooms, a sparkling swimming pool and great service. ... more   less 
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Also Known As:
Doubletree Cariari By Hilton San Jose Hotel San Antonio De Belen
Doubletree San Antonio De Belen
San Jose Hilton
DoubleTree By Hilton Hotel Cariari San Jose Costa Rica/San Antonio De Belen

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