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“Nice hotel” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Cariari San Jose

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DoubleTree by Hilton Hotel Cariari San Jose
4.0 of 5 Hotel   |   Cariari, San Antonio De Belen 40701, Costa Rica   |  
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Special Rate
$89 (USD)
Gosport, United Kingdom
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
“Nice hotel”
4 of 5 stars Reviewed February 24, 2013

The warm chocolate cookie on arrival is a great start. The room was clean, spacious and had a nice bathroom. The outlook was poor - straight into a hedge and quite noisy at times. The breakfast buffet was the best we had during our holiday in Costa Rica. The staff were very pleasant. We ate in the restaurant once and the meal was very nice though expensive. There's an Italian and a sushi restaurant just out of the front door of the hotel to the right. It's only a short walk. There's also a supermarket in that area too. The hotel has a decent sized swimming pool and jacuzzi with sun loungers around. The restaurant and bar overlook the pool area which is very pleasant.

Room Tip: Try to get a quiet room. The area can be noisy with people outside the hotel and there is you can h...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review, February 28, 2013
Thanks for your comments. Whenever you’re in San Jose, stop by the DoubleTree by
Hilton Cariari San Jose. We’ll take good care of you. Margie Aristy, Director of Sales & Marketing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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700 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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English first
Yellowknife
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 24, 2013

The hotel was very nice for the price and it was close to the airport. STaff friendly and English speaking. Breakfast was amazing however you have to pay for the upgrade. Some mix up with "Breakfast Included" Overall very nice stay

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review, February 28, 2013
We’re happy you had a great stay at Doubleetree by Hilton Cariari San Jose3. Come see us again soon – we’ve got a delicious chocolate chip cookie waiting for you! Safe travels…. Margie Aristy, Director of Sales & Marketing.
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Davis, California
1 review
5 of 5 stars Reviewed February 18, 2013

Is is really nice when you wake up in the morning, go for breakfast and the first thiong you see is a smile in everybody serving you. The Cariari is one of those hotels that you want to visit again and again. Furthermore, I forgot my watch at the hotel and they managed to deliver it to me to the Airport on short advice. Congratulations for your great people and services

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review, February 28, 2013
Thanks for taking the time to send us the great review. We hope to see you again soon at the
Doubletree by Hilton Cariari San Jose! Margie Aristy, Director of Sales & Marketing.
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Media, Pennsylvania
1 review
4 of 5 stars Reviewed February 12, 2013

The DoubleTree Cariari is clean and the staff is very helpful. The executive breakfast is somewhat lacking, I would recommend upgrading and eating by the pool instead. Clarice in the sales department went out of her way to stop in the parking lot and give us detailed (and helpful!) directions to Poas Volcano and to follow up on some documents my husband left behind at Hilton Papagayo. The location is wonderful for day trips (Poas Volcano, La Paz Waterfall, Cafe Britt) We would definitely stay here again, and the proximity to the airport is ideal.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review, February 28, 2013
Thanks for staying with us at the Doubletree by Hilton Cariari San Jose. I’m happy to hear that you enjoyed your stay and that Gladys was helpful! I’ll be sure to share your comments with her. See you soon, Margie Aristy, Director of Sales & Marketing.
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Hautes Pyrenees
Top Contributor
100 reviews 100 reviews
46 hotel reviews
Reviews in 68 cities Reviews in 68 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed February 10, 2013

Its convenience to the airport made it an ideal choice for our stay on arrivel and the night before departure. On both occasions an upgrade to a junior suite was much appreciated. The rooms were spacious and the beds large and comfortable.Bathrooms immaculate. Check in service on both occasions was efficient and friendly.The appearance as previously noted in another review is attractive, open sided corridors with abundant tropical foliage. The shuttle service was prompt.
On the flip side the number of conference rooms resulted in displays overflowing into public areas. On one occasion it was almost a struggle to pass the exhibitors and guests together with power machinery stands in the main corridor to the restaurant.
Another complaint re the swimming pool. On arrival this looked large and attractive with ample sunloungers, however, be warned the water is cold. I am used to swimming in cold seas but expected far more from a pool in Costa Rica. Most of the pool is fairly shallow with no proper swimming area, we did far better in a 10x4 metre pool at Hotel Don Quichotte Tortuguero.
The quality of breakfast was again disappointing, a limited choice and of variable quality.
For the price I expected better

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review, April 15, 2013
Thank you for staying with us at DoubleTree by Hilton Cariari San Jose. We appreciate
your candid review of our property. New perspectives about our hotel and our guestroom
appearance help us make improvements to our guest experience on an ongoing basis. Please
share any additional comments or suggestions with us any time. Margie Aristy, Director of Sales & Marketing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
86 reviews 86 reviews
24 hotel reviews
Reviews in 40 cities Reviews in 40 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 27, 2013

After crisscrossing beautiful Costa Rica for over a week, this little jewel of tranquility right by the airport was a welcome breather before returning home. Very clean, friendly and helpful staff. The proximity to the airport was a great help.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review, January 30, 2013
Thank you for sharing your experience at the DoubleTree by Hilton Cariari San Jose. I’m happy to hear that our service and our great amenities made your stay more comfortable. Hope to see you again soon. Margie Aristy, Director of Sales & Marketing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laconia, New Hampshire
Top Contributor
51 reviews 51 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 27, 2013 via mobile

While on a 12 day tour of Costa Rica, we stayed here for three one-night stays, using it as a hub for our excursions. The appearance is more of a resort than a city hotel. The lobby and public areas were very attractive with attractive woods and tropical foliage. Our guest rooms were large and comfortable. The bathrooms were a bit dated but clean and spacious. On our third stay we ended up in a room in which the prior occupant had smoked and then they had sprayed a floral coverup. It was gross, but we were getting up at 3:30 am for our flight out so it didn't make sense to switch for such short stay. The other rooms smelled fine. We didn't need the AC, so we turned it off and were very comfortable.
The pool was attractive but with few lounge chairs. We tried sitting out there before dinner one night but it proved too cool; not the fault of the hotel but rather a function of the altitude and weather. The bartender was very friendly, as was all of the staff we met and the food served exceeded hotel expectations. A short walk to the right coming out of the front entrance led to a small shopping center with a pizza counter, Mexican and Italian restaurants and a small grocery store for supplies on your touring. A slightly longer walk to the left led to a steakhouse called Ponderox. We decided to try it, but they weren't opening for the first time until the next night. However, the owner and manager invited us in for a special, pre-opening "VIP" party they were having. We couldn't dine there, but the menu was very appealing, the drinks were great but mostly all of the staff were more than gracious and welcoming. I'd give it a try just because they were so nice. Across from a busy highway was a full sized mall which we didn't have time to visit.
Finally,Doubletree's gimmick is to give you a warm chocolate chip cookie on check-in. It may be a gimmick, but it works. Everyone in our tour commented on how good it was.

Stayed January 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review, January 30, 2013
Thank you for choosing DoubleTree by Hilton Cariari San Jose. We appreciate the opportunity to host your group and, as always, appreciate your business. If there’s anything you need, let us know. Margie Aristy, Director of Sales & Marketing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Cariari San Jose

Address: Cariari, San Antonio De Belen 40701, Costa Rica
Phone Number:
Location: Costa Rica > Province of Heredia > San Antonio De Belen
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in San Antonio De Belen
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Hotel Cariari San Jose 4*
Number of rooms: 222
Official Description (provided by the hotel):
Warm, rustic and luxurious, the DoubleTree Cariari by Hilton brings modern day opulence to Costa Rica's capital city. A heavenly urban retreat with spacious guestrooms, a sparkling swimming pool and great service. ... more   less 
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Also Known As:
Doubletree Cariari By Hilton San Jose Hotel San Antonio De Belen
Doubletree San Antonio De Belen
San Jose Hilton
DoubleTree By Hilton Hotel Cariari San Jose Costa Rica/San Antonio De Belen

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