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City Express
$94
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All reviews city express close to the airport in advance price was reasonable staff was friendly and helpful shuttle flight wifi elevator usd traffic sjo cariari pros
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Reviewed October 16, 2015

I normally stay at the Doubletree across the highway, but this trip I chose the City Express because it was $58 USD. A great bargain. The hotel is only a few miles from the airport and a $10-$20 taxi ride, depending on how well you negociate. The receptionist was very friendly and profesional. The hotel is very clean, modern and has all the amenities for business and travel. The rooms are well appointed and quiet. Breakfast is included and is very good (hot and cold) for such a low room price. The Cariari Mall is 200 feet away and has anything needed . This hotel was a great new choice and I will choose it again.

Room tip: Rooms from the 3rd floor up (there are 6) have great views. On either side.
Date of stay: October 2015
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank CobaltConnection
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marlen c, Guest Relations Manager at City Express San Jose Costa Rica, responded to this reviewResponded October 18, 2015

Dear Guest
Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us.
It is pleasurable to know that the hotel accomplished with your High expectative.
Thank you for your comments and we hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2015

A typical, good airport hotel.
Free hotel - airport shuttle, clean rooms, friendly staff, included breakfast and a good price.
We would have no problem in choosing this hotel again for a layover in San Jose.

Date of stay: January 2015
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank KjzLrs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marlen c, Guest Relations Manager at City Express San Jose Costa Rica, responded to this reviewResponded September 14, 2015

Dear Guest
Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us.
It is pleasurable to know that the hotel accomplished with your High expectative.
Thank you for your comments and we hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2015

When our evening flight couldn’t take off due to volcanic ash in the air and the airline abandoned the passengers as soon as we got off the plane, the airport tourist kiosk arranged for many of us to stay at City Express. Free shuttle bus, night shift staff who patiently and graciously took care of a lobby packed with tired and cranky guests; clean, if basic, rooms, free hot breakfast; and fairly inexpensive rates (appreciated by folks who had spent all their money on their holiday). And across the street a food court/shopping mall/grocery store complex.

The icing on the cake for us “abandoned” passengers was not only free Wi-Fi in our rooms but also free in-room international long distance phone to rebook our flights and contact relatives/friends. In short, City Express couldn’t have been more perfect for our needs.

Date of stay: March 2015
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank catlover038
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marlen c, Guest Relations Manager at City Express San Jose Costa Rica, responded to this reviewResponded August 10, 2015

Dear Guest
Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us.
It is pleasurable to know that the hotel accomplished with your High expectative.
Thank you for your comments and we hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2015

A simple hotel very close to the airport. A guy from the hotel waited for us at the airport and drove us to the hotel ( free shuttle- great service). The room is small and sealed- the window can't be opened. Nice staff. Not bad breakfast. The Hard Rock Cafe across the street.... Amazing

Date of stay: July 2015
1  Thank Orna050
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marlen c, Guest Relations Manager at City Express San Jose Costa Rica, responded to this reviewResponded July 20, 2015

Dear Guest
Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us.
It is pleasurable to know that the hotel accomplished with your High expectative.
Thank you for your comments and we hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2015

The hotel staff were very efficient and friendly when we arrived. The front desk clerk informed us that breakfast was included and opened at 7:00 am. We told him that we had to we leave the hotel at 4:00 am for the airport. He said he would leave a note to see if the staff could put out something for us before we left. He advised that coffee is on all the time. When we got to the lobby at 3:45 there was bread available for toast along with some ham and cheese and some pastries. We were able to have a nice light breakfast with juice and coffee before heading out.
The complimentary airport shuttle is also very nice and convenient.
The room was basic but very comfortable. There is a mall across the street that had quite a good selection of restaurants for dinner.
All in all this was a great stopover hotel if you ate flying in or out of San Jose.

Date of stay: July 2015
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank karen6490
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marlen c, Guest Relations Manager at City Express San Jose Costa Rica, responded to this reviewResponded July 10, 2015

Dear Guest
Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us.
It is pleasurable to know that the hotel accomplished with your High expectative.
Thank you for your comments and we hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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