After communicating with owner Debbie King for over a year via email and telephone, both my girlfriend and I were lead to believe that it would be pleasant, a bit rustic yet a clean and safe place to visit. To our shock this place was quite the opposite of what we imagined and what the pictures on the internet displayed. The nightmare began the moment we arrived on August 21, 2013. We rented the 2 bedroom apartment with a pre-arranged fee of $400 for the month. Once we arrived I quickly paid Debbie $400 in cash and proceeded to unpack in the apartment. The apartment was filthy, and unsanitary. There were bugs all over the place. Spider webs hanging from walls, ants on the bed, roaches running around. This place was plain filthy. We purchased bug spray and sprayed each day. There was no hot water and the bathroom was filthy. I complained about the bugs and hot water but to no avail. Debbie told me that we were imagining all the bugs. We even showed her the bugs and she stated they were never there before. I began taking pictures of all the filth and disgusting conditions. When it rained outside the ceiling in the sitting area leaked. The blanket placed on our bed was filled with dog hairs. The entire place smelled like an animal shelter that was never cleaned. The shower head was attached to faulty wires. There were 2 mangy looking dogs running around with a putrid odor. Debbie kept entering our apartment and allowing the dogs to climb on the furniture. They had fleas and when we complained she stated that it was their home. Debbie kept coming into our apartment turning off the lights and complaining about the electrical usage. It was a total nightmare. The pillows were filthy and we had to go out and buy 2 new ones. She called me a bigot for all my complaining and said I was high maintenance because I demanded hot water. My girlfriend and I stuffed holes in the ceiling with paper towels to prevent ants and spiders from falling onto our bed. Each time we mentioned touring a town or site she tried to talk us against going. In spite of her negativity we managed to find a guide who took us to some of the places and found them to be amazingly beautiful. I was surprised as she voiced her distrust to me of Costa Ricans, calling them thieves, and telling us they would steal our money. The Costa Ricans we encountered were warm and friendly. Debbie kept the main gate closed limiting the access to the open road. It was like a filthy prison. After 2 weeks we had enough and checked into a hotel in San Jose. Debbie did not offer us any refund, nor apologize for the filthy conditions we endured. As we were leaving, and loading our suitcases into our driver’s car, she used the, “F” word at least a dozen times directly at us. Her behavior was bizarre and totally unprofessional. If you value your health and want to enjoy Costa Rica, don’t stay at Debbie’s Inn.
- Also Known As:
- Country Inn Heredia
- Heredia Country Inn
- Debbie King's Country Inn Costa Rica/Heredia