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“Good for relaxing” 4 of 5 stars
Review of Hotel Chalet Tirol

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Hotel Chalet Tirol
3.0 of 5 Hotel   |   Route 113 | 6 Km N of Heredia, Heredia 7812-1000, Costa Rica   |  
Hotel amenities
Ranked #1 of 9 Hotels in Heredia
Heredia, Heredia, Costa Rica
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Good for relaxing”
4 of 5 stars Reviewed March 27, 2014

We went to the hotel as a weekend get away. The food was great we tried the antipasto mixto and it was incredible for an afternoon snack. The weather was great and we actually read out in the gardens part of the day. An also spent time walking around the grounds.

The bad.

The people upstair had a baby with them that cried in the morning and woke us up.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 reviews from our community

Traveler rating
    93
    29
    9
    3
    5
See reviews for
16
76
3
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 18, 2014

This is a great little hotel about an hour -- and a world away -- from San Jose. The room is wonderful: comfy king-sized bed, nice bathroom with toiletries, and a little balcony off the back. The grounds and gardens are lovely. We were only an hour away from Volcan Poas and a 30-minute drive from the airport. Staff was very helpful. A continental breakfast is included.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, Costa Rica
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 25, 2014

Fuimos este fin de semana al hotel el Tirol para recibir información del lugar como locación para nuestra boda. El Gerente General en persona nos atendió y nos dió un recorrido por el lugar. Rodeado por altos arboles de cipres y bosque nuboso, con casitas pintorescas, este hotel parece salido d una aldeita de cuentos. Entre bosques, jardines y plaza, hay tres ambientes diferentes afuera para disfrutar. Además hay una sala de eventos adentro y un restaurante.
En general es un hotel muy hermoso, con muy buena atención, y está entre nuestras primeras opciones para realizar nuestra boda.

This weekend we went to El Tirol hotel while in the lookout for wedding venues. The General Manager himself took us on a tour of the facilities and the rooms. It is surrounded by tall cypress trees and, with pintoresque cottages and a lovely plaza, it looks like a fairytale little town. With a forest area, gardens and the plaza you have three different outdoor spaces. There is also a capilla-like event space and a restaurant. In short, it is a lovely hotel with very good costumer service, and for us is one of out top coices for the wedding.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
League City, Texas
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 9, 2014

Such a beautiful, charming atmosphere! It was a bit like walking through the Garden of Eden on the way to our room with lush landscaping, colorful flowers and butterflies! The room was clean and cozy. I don't know where they found their chef but the food and wine were impeccable! Must try the basil mashed potatoes!! What made the food and experience even better than it already was, was the service. The staff made us feel as if we were the only guests on the property...loved Ernesto. Can't wait to go back!!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 8, 2014

I decided to stay here to get away from the city for a night. Upon arrival, we were welcomed by Ernesto and the front office staff. The courtesy and professionalism of the staff was immediately apparent. Due to arriving late we ordered room service. Even though we ordered close to the kitchen closing our food was excellent! I looking forward to returning for a longer stay.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sugar Land Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 6, 2014

We were picked up at the airport and wisked away to Tirol. The magical tree lined entry led to a Costa Rican Chalet. The rooms were spacious and very comfortable with a real wood fireplace and oversized tub that along with champaign and candles made for an amazing weekend with my girlfriend. The food and ambiance at the restaurant was amazing. Chef Leo is superb and the overall service was attentive and very friendly. The grounds are perfectly groom and beautiful. We enjoyed walking the grounds and it reminded us of a place out of Lord of the Rings! Simply magical! The area at 6000ft is a perfect micro climate and you should have a light jacket at night. The staff set up our activities and was friendly. They even set up a helicopter ride for us to Arenal the volcano. From wine selections and food pairings, they really seem to have their act together.
The only thing hiccup was the remote in the room needed new batteries.

Room Tip: Loved the suite!
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, NC
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 26, 2014

This is truly unique hotel. I wanted a place that would be indicative of Costa Rica and I wasn't disappointed. The facility is an older hotel that is being updated by a new owner. We stayed in a chalet the first night and had an electric fireplace for heat (at 6,000 feet elevation it can be quite cool and breezy at night). We moved to a suite for the next two nights and had a wood burning fireplace for heat. Beds were excellent. The grounds are beautifly landscaped and grounds keepers did a great job keeping everything tidy. Rooms very clean.

Food in the restaurant was good. The included breakfast was outstanding. Servers Jenny and the others who took care of us.were attentive and competant. Dinner prices were very reasonable considering the food quality.

All of the staff were friendly and helpful. Karen, at the front desk was especially helpful in helping us deal with some other travel issues.

Will definitely return on our next trip.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Chalet Tirol

Address: Route 113 | 6 Km N of Heredia, Heredia 7812-1000, Costa Rica
Location: Costa Rica > Province of Heredia > Heredia
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Heredia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Chalet Tirol 3*
Number of rooms: 35
Official Description (provided by the hotel):
The legendary Hotel Chalet Tirol is a magical and romantic Alpine-style Villa found on the lush hillsides of Heredia, close to the capital San Jose and the Juan Santamaria International Airport. From the hotel's entrance you are transported into a wonderland of century-old evergreen and pine trees, gorgeous gardens, and outstanding mountain views, surrounded by a natural reserve full of fauna and flora and crossed by the crystalline Rio Segundo river and waterfall. Accommodation includes 10 charming two-storey chalets and 13 suites with fireplace comprising 1 honeymoon suite and a choice of multi-room family suites. Attentive service in the cozy dining room with inviting fireplace and potbelly stove enhance your overall dining experience. This three star Hotel with capacity for up to 120 people is the perfect location to celebrate weddings, receptions and meetings. Leisure and eco-tourism travelers can enjoy adventures nearby such as a visit to Poas Volcano, as well as any of the rich cultural and natural options Costa Rica has to offer. The restaurant Los Tiroleses at the Hotel Chalet Tirol is famed for its French fusion and international cuisine earning the Chaine des Rotisseurs Award of Excellence, an honor that it proudly holds to this day. ... more   less 
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Also Known As:
Chalet Tirol Hotel
Hotel Chalet Tirol Costa Rica/Heredia

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