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“Service is good but average rooms” 3 of 5 stars
Review of Puerta del Sol Hotel

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Puerta del Sol Hotel
3.0 of 5 Hotel   |   Ciudad Cariari | Los Arcos, Rotonda No.1, No.17, Heredia, Costa Rica   |  
Hotel amenities
Ranked #4 of 9 hotels in Heredia
Somerset, New Jersey
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Service is good but average rooms”
3 of 5 stars Reviewed January 16, 2013

As another review post mentions, this place definitely seemed better days and the price would fit if it was half. I booked this hotel on Hotwire as a mystery airport hotel for one night before leaving to go to our real destination. However, after realizing that I would have to pay for a shuttle service ($13 one way, but we were charged $15 because our flight was delayed) , I kind of regretted it because I could've just booked at a traditional airport hotel such as a Holiday Express that offers free shuttle service every 20 min for a similar price. However, the service was pretty good at least as well as the breakfast in the morning (Juice, sweet biscuits, eggs, mixed fruits, coffee). Host was very accommodating and very friendly!

The room itself was clean but outdated. Floors were evidently swept and sheets were crisp. It has a motel-esque feel to it because everything is old, but at least it's clean! However, I wasn't too excited to find little black ants all along the shower and the sink. Other than that, everything was functional. It has all the basic necessities you would need. I would recommend this hotel for a one night crash if your flight is getting in late.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 20, 2012

Very Good location! (between the two airports) for me it was perfect because i arrived at the international airport and i left sanjose from the other airport.

They also provide a Transfer to airport for a fair price.
The BB is cheap and clean. the people are realy kind.

I was surprised about the good breakfest!

Stayed November 2012, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genoa, Italy
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed September 16, 2012

Hotel rooms are basically clean and big, but all the structure is quite run-down and the furniture in the rooms is just ok. The landlords are nice, polite and helpful. Swimming pool is not really attractive. Breakfast is standard breakfast for Costa Rica, some fruit, a coffe, a juice and some dish like rice or eggs. The place could be good if the price was half

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Glenburnie Ontario
1 review
5 of 5 stars Reviewed April 25, 2012

Our stay at Puerta del Sol was a fantastic experience for us. It was our first time in Costa Rica.
We stayed 8 days and the room was always very clean. The owners and staff keep everything
in good order.
Ana Maria and Pedro were very helpefull to organize our daily tours. They left us with a feeling that we are like family members.

Manuel and Marie

Room Tip: Lower level
See more room tips
  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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West of Philly
Top Contributor
60 reviews 60 reviews
18 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 6, 2012

My family and I booked this place because we were getting in pretty late at night and did not want to try to get our car rental picked up and drive to our true destination on Lake Arenal. Overall, our impression was that this place had seen better days. The price was right - were just looking for a place to crash, get a shower, have breakfast and then move - Puerta del Sol fit that bill well.

Unfortunately, its proximity to the Pan American Highway meant we listened to the grumble and roar of trucks until well into the night, and then started up again pretty early in the morning.

The room we ended up in had two queen sized beds in it - which was nice so my wife and I were in one and our daughter got the other. But you can see from the pictures on the listing that they are sort of crammed together in the room that was really meant for one of them. The room itself needed some TLC. The grounds were not bad with the various tropical plants and birds of all kinds flitting in and out.

The breakfast was awesome. Fresh juice, fresh ripe fruit, eggs, sausage, toast. Great Costa Rican coffee. Mmm mm.

So if you are looking for a cheap crash pad with a nice breakfast then this is the place. If you are looking for anything more than that you should probably keep looking.

Oh, I mentioned we got in late and had been led to believe during the online booking that the hotel provided shuttle service to and from the airport. It does, for $13 one way. This was not very clear in the booking content so just be aware. Also, I mentioned we got in kind of late and called at around 10PM - the proprietors were essentially closed up for the night and weren't too happy about shlepping over to the airport to pick us up. But the senor did and was very nice and helpful exchanging some currency for us getting us a cab over to the rental location.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Puerta del Sol Hotel

Address: Ciudad Cariari | Los Arcos, Rotonda No.1, No.17, Heredia, Costa Rica
Location: Costa Rica > Province of Heredia > Heredia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 hotels in Heredia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Puerta del Sol Hotel 3*
Official Description (provided by the hotel):
We are Puerta del Sol Hotel, a 3 star hotel located just 3 miles from the international airport and 5 from San Jose city. With a personalized service in a very calm and safe area you will find here a piece of our beautiful country. Visit us; it will be a pleasure to serve you! ... more   less 
Reservation Options:
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Also Known As:
San Jose Sol Hotel
Puerta Del Sol Hotel Costa Rica/Heredia

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