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“Better in daylight!” 4 of 5 stars
Review of Hotel America

Hotel America
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Hotel America
Calle Central ave 2 y 4 | 50 Mts Sur Del Parque Central Heredia Centro, Heredia 3000, Costa Rica   |  
Hotel amenities
Ranked #6 of 9 Hotels in Heredia
Seattle/Tacoma
Top Contributor
73 reviews 73 reviews
14 hotel reviews
Reviews in 38 cities Reviews in 38 cities
37 helpful votes 37 helpful votes
“Better in daylight!”
4 of 5 stars Reviewed January 19, 2013

Once I got used the idea that $70 was cheap for Costa Rica and I saw the place in daylight, I was not dissatisfied with our hotel. It is located in a charming old theater with antique camera equipment and a dramatic, sweeping staircase. The location is perfect for walking around the city--a great Central Valley base for exploration.

We found the staff friendly and helpful. We were able to exchange $20.00 at a favorable rate at the desk. The breakfast was simple but tasty-fruit, cereal, eggs made to order--not premade and kept in a warming tray. Perhaps that is because we were the only people at breakfast!

Okay, the bed was hard, the room small but we slept like rocks after our flight and the next day too.

The safe provided is small...adequate for for passports, and a kindle but nothing larger. There is a $5.00 deposit for the safe key which is refunded on checkout.

We had no problem with noise or smells. The Hotel America hosts a variety of groups so experience may vary greatly on other hotel clients. Good wifi connection outside our rooms. Water cooler also available in this same lobby area.

Value for the money? Not what I am used to but this is my first time in Costa Rica and I expected it to be expensive. Take a trip to Walmart (or not) to get an idea of the cost of things.

I would recommend this hotel to family and friends with a bit of description!

Room Tip: We were in Room 210. Near a few couches and the water cooler. It really seemed an extension to our...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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21 reviews from our community

Traveler rating
    1
    3
    7
    3
    7
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Woodstock, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 18, 2012

Very disappointed in this hotel. We were basically forced to stay here due to an unforeseen emergency late in the evening. The gentleman at check in provided no service at all. Our room was upstairs a few doors down from the elevator. Once we got into our room I was scared to place anything on the floors since it just didn't look clean. At this point we just wanted to sleep after a long day of traveling. Turned on the bath light only to find German roaches running rampant along floor and wall.
The room is extremely basic and should only be used as last resort. We found hairs in the bath shower.
Found it strange the cleaning lady the next day was mopping the floor without any bucket of water. What kind of cleaning lady wears high heels?
We didnt even dare check out the free continential breakfast for fear of finding more roaches.
Could not fathom paying $70 ever again to stay here. This is a $20 night hostel.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Wien
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 19, 2012

Our room had no window, it was very loud, smelled very ugly and in the bathroom were cockroaches.
The breakfast: Toast, fruits which looked anything but fresh. I asked for margarine or butter, the waitor told "No margarine today". The transparent liquid called coffee tasted like sluice water.
The only thing positive in this hotel are the 3 internetaccesses in the lobby.
And the $ 70 are much to much for this accomodation.

  • Stayed January 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloversville, New York
Top Contributor
132 reviews 132 reviews
39 hotel reviews
Reviews in 66 cities Reviews in 66 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 28, 2011

For what it is, it was very nice. Don't expect a 4 star hotel, but it's well worth the price. The Hotel America is consistent with other hotels of the same vintage we've stayed in in other Latin American nations. It's not what you find in the US, but shouldn't be expected to be so. We were well pleased with what we got for our money, and if we needed to be in downtown Heredia again, we would not hesitate to use this classy little hotel.

My wife and I were part of an international conference hosted at the Hotel America. We were there for two nights and were very well satisfied in all but one area--and that allowed for some humor. We had trouble getting enough hot water for me to shave and my wife to shower at the same time. Then I ran out of hot water and had to rinse cold...a minor problem in the tropics, actually. In fairness, the hotel was fully booked and it's likely that everyone in the place was showering at the same time. Also the rooms were dimly lit, which is consistent with other hotels we've had experience with in the region. The hallways were brightly lit and there were plenty of couches, etc. to sit on to use computers, read or whatever.

The staff was pleasant, and there were enough folks competent in English to help us out when our Spanish failed us. The desk clerk happily arranged a rental car on the day of our departure and that worked out quite nicely for us.

The conference included meals and snacks which were prepared and served on site. The kitchen appeared clean, and all the food was both tasty and well served. There was always enough to have seconds if wanted. I only wish they would put out real milk or cream for the coffee--such great coffee, but powdered creamer, why?

There are a few computers available for guests' use, but they appeared to be somewhat old; but since we had our laptop, and the wireless connection was good, that was not an issue for us.

We slept well and enjoyed our stay. The nature of the place with its interior doorways and common hallways allowed--or maybe forced--the interaction between the guests who were all part of the same conference, which for us was a benefit.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nosara
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 19, 2011

This is a decent place if you have business in central Heredia. It's in the middle of downtown so it is conveniently located; close to the park and local business. A casino is almost next door if you a gambler. Rooms were clean, beds comfortable, staff very friendly, good hot water, TV and coffee was ready at 6:00am every morning (now that's a plus). There is a small bar adjacent to the hotel, no wifi but computers in the lobby. Stay away from the chinese restrant down the street to the right; it's probably the worst food I've had in Costa Rica. The second night there (our last night) there was a reunion down stairs and they had the LOUD disco going till around midnight (it was a Saturday night). We dealt with it and did get some sleep but as we are "early to bed, early to rise" types it wasn't the best thing for the hotel. The complementary breakfast is ok with fresh fruit, cereal, juices, toast, etc. But for $50 a night it was a deal. We'd stay there again. Check out the 1950's era movie projector in the lobby- very cool.

Room Tip: Ask for a room away from the elevator.
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  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 27, 2011

I have stayed at this hotel several times and I find that it is o.k. for the money. It is comfortable and clean and the employees are friendly. I would recommend a short stay at this hotel.

  • Stayed June 2011, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hilo, Big Island of Hawaii
1 review
1 of 5 stars Reviewed August 10, 2010

...Nice rooms, but you can hear the people next door gargling int he bathroom, other's TV all night long, babies screaming, and and every door slamming closed, at all hours. We took sleeping pills and used ear plugs, but we were still kept up late, after midnight, and awakened by loud, early rises at 5 AM. The morning staff was apologetic...

BTW...the restaurant is not open past lunch, and no bar, as some guide books state. Nor is there an included breakfast. In five weeks of travelling in Cost Rica, you will have some negative experiences, this was definitely our worst. Most hostels are much quir\eter, not to mention low cost.


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  • Stayed August 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel America

Address: Calle Central ave 2 y 4 | 50 Mts Sur Del Parque Central Heredia Centro, Heredia 3000, Costa Rica
Location: Costa Rica > Province of Heredia > Heredia
Amenities:
Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #6 of 9 Hotels in Heredia
Price Range (Based on Average Rates): $
Number of rooms: 39
Reservation Options:
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Also Known As:
America Hotel Heredia
Hotel America Costa Rica/Heredia

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