Although most people offer brilliant reviews of Los Altos, I have mixed feelings.
First, understand that this is an inn not a hotel or resort, so this will have its drawbacks or strengths depending on what you’re looking for.
1. Meals: since this is a small place, these are scheduled, so if you get hungry at any time other than scheduled meal time, you’ll have wait till the next meal, ask for a smoothie (which are delicious by the way.) or make do with left-overs I think of eating left-overs as a way to not be wasteful back home, but if I’m away on vacation, it’s just not appealing, especially if I’m paying the price Altos charges!
Also, no seconds. Los Altos seems to be health-conscious so if you want to limit your portions, this is a good place, but if you want to indulge every now and then, chances are there won’t be enough for seconds, although you will want some seeing as though the food is really good. You’ll be eating with others, which again, might be fun to socialize but if you want privacy, you’re out of luck.
2. Communication: this was my biggest gripe with this place. There is no one manning the phones at all times so if you’re in town trying to get in touch with them, good luck! You have to plan ahead the time you want to be picked up, so you have to hurry up and get what you want done before it’s time for them to pick you up. You may as well say you have a curfew because after about 8:30 or 9pm, they stop making trips to town. I guess you can pay for a cab, but if they say they drive you everywhere, why should you pay for a cab? It’s up to you to decide though if this would be an issue for you.
The biggest problem came though because my husband and I rented a car. We like to be independent and not be bound by scheduled trips. Needless to say, we don’t like to hang out at a resort or inn all day, we want to get out and experience the places we visit. Well, on the first day I called and scheduled a time for a driver to meet us in town so he could lead us to Los Altos. I spoke to them in Spanish so there was no language barrier.
We were running late so we tried calling, for 2 hours before someone picked up!!! Granted, we didn’t sit by a phone and called consecutively for the entire 2 hours, but we shouldn’t have to. We finally got to the place 2 and ½ hours after we had arrived in town. I was already aggravated at the place, but was pleasantly greeted by Leo when we got there. Leo is the absolute best hostess you will ever meet. She is absolutely and genuinely, and wonderfully awesome!
On our second night there, we tried to schedule a time for someone to meet us in town again, to lead us back to the inn. Mind you, you need someone to lead you because the way to Los Altos from Tamarindo is about a 20 minute terrifying windy, unpaved, unlit, uphill journey with absolutely no signage. None! Well, no one showed up to get us, so we waited for an hour and then decided to venture out and see if we could find the place and manage to not fall into a ditch on the way, because there are many. It is scary driving. After lots of guessing which way we should be going and not to mention sweat, we found the place, but I was so upset I was ready to go. I left a note on the desk for the morning person telling them that we were checking out. My husband took the note away because he said I should calm down before I made a decision, but that just got us into our first fight as a married couple. Not what I was hoping for at the place “somewhere between heaven and earth”.
But yes, the service is unequalled, the food is excellent (although expensive compared to other third world countries we’ve visited) and the view is beautiful. We ended up staying just because we didn’t want the hassle of looking for another place and I ended up enjoying myself the rest of the time I was there.
All in all, I think this would be a fun place to stay with family or friends. It’d be like renting out a cabin on a hilltop with a cooking and cleaning staff (they wash your clothes for you –real nice!). Plan on a relaxing time, somewhat secluded.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.