Beware the cute exterior and nice brochures--this place is a hot mess. We stayed at Luna llena in 2010 and found it fabulous with cute bungalows that slept 3-4 people with a kitchen, good pool, sushi bar, offering excellent value with a location off the beaten path. Now "fabulous" is just a word I'd use to describe how I felt leaving it this morning. I guess when i checked into the room and there were packets of raid it should have clued me into the bug problem; red ants crawled all over the walls every night. Saw a good number of spiders, too. And got bitten a lot. This was not an issue last stay. I told the girl at the front desk and she hardly seemed surprised or sorry. She said someone would come spray. When I checked back later to ask if someone came she said she didn't know--it was too busy that morning. At that time I asked for beach towels. She said they didn't have any--all towels were in the wash. Ok.. Then our air conditioner broke. I asked someone else to look into that. Hours later it was still not working. They sent someone to look and he couldn't figure it out. My boyfriend went around back & flipped the breaker and it worked. Then there's the lack of general upkeep; Tiles are falling off of the jacuzzi (which doesn't work), a piece of our roof was missing and an iguana we named jub jub lived in there, the towels are old and ratty, bungalows have noticeable mold on them, and everything just seems to be falling apart. I'd think it was just our bungalow (#2) but our friends next door also had a bug problem and remarked about the lack of upkeep of the place (they also stayed there in 2010). I'd urge anyone considering staying here to reconsider unless you're ok with a sub-par stay.
- Also Known As:
- Luna Llena Hotel
- Luna Llena Tamarindo
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