I didn't know what to expect when I arrived at the hotel. The staff was INCREDIBLY friendly, the rooms extremely clean, and the food at the restaurant was delicious! We ended up moving to another hotel for the second half of our trip and although the other hotel was very nice, we missed staying at Arco Iris! There is a charm that the hotel has that we didn't experience at the second hotel. The grounds were extremely lush and green, and I really loved how small that hotel was. The Seasons restaurant has the best food that we had throughout our trip. When we checked in, the room we were assigned was a little bit difficult for me because I'm in a wheelchair, without being prompted, the staff switched us rooms so that I would be more comfortable! I was really impressed that they went out of their way to make my time there as pleasant as possible. Staying there was certainly a nice surprise and I would stay there again without thinking twice! I really had a great experience!