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“Fire Ants, Poison, and Rude” 1 of 5 stars
Review of Hotel Pueblo Dorado

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Hotel Pueblo Dorado
3.0 of 5 Hotel   |   P.O Box 295159 | Villarreal, Playa Tamarindo, Tamarindo, Costa Rica   |  
Hotel amenities
Ranked #20 of 21 Hotels in Tamarindo
Chicago, Illinois
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fire Ants, Poison, and Rude”
1 of 5 stars Reviewed April 14, 2013

We booked a 5 night stay in Pueblo Dorado. The first night we were attacked by fire ants coming from the closet. We moved the bed away from the wall, and made it through the night with only one bite. In the morning, we told the concierge (no one was around during the night) that we wanted a new room, although the neon sign outside said 'vacancy' she told us there were no rooms available. So she sent the maintenance to help. Our luggage was near the closet and he comes in and sprays insecticide in our room, with us in the room, no ventilation, next to our luggage!!! Completely not ok. We complain, we decide to leave, and they won't refund our money. An hour of fighting got us 40% refund. One terrible night out of 5 stayed there, and we got 40% back. A complete fraud!

Stay across the street at La Laguna del Cocodrilo. Clean, friendly, amazing view, 1/2 the price and owned by a super nice couple! Seriously, I stayed at both, remove the fire ants from the equation and La Laguna del Cocodrilo is nicer, has an amazing restaurant, and a better view for 1/2 the price.

Happy travels!

  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

Traveler rating
    1
    16
    12
    5
    8
See reviews for
8
20
3
Business
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
St. Catharines, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 6, 2013

My husband and I spent a week in this hotel and found it to be comfortable, clean and welcoming. The staff went out of their way to accommodate us. The pool is good for cooling off but not for swimming as it is not very deep. Breakfast is a bonus as were the howling monkeys that seranaded us each afternoon around four o'clock. The hotel is located within walking distance to the shops and restaurants and taxis are plentiful for longer distances. The air conditioning worked well and the rooms and poolside and common areas were immaculate.

Room Tip: Ask for the second level away from the laundry room and if you can get a corner room they are more s...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Catharines, Canada
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed March 26, 2013

This hotel is not for those seeking a North American experience. The rooms are adequately furnished with maid service daily.The airconditioning is individual to the room, the in room shower is large and tiled. There is a basic fare daily breakfast consisting of fresh fruit, juice, cereal, toast, jam, scrambled eggs and fantastic coffee. The pool is maintained daily and has tables chairs and loungers. The front desk staff are great. If there are issues the staff work to resolve them quickly. Most staff are Spanish speaking and very friendly. The hotel is situated on the fringe of the town within a short walk of restauraunts and shops. The beach is across the street and is just wonderful. Taxis are plentiful and inexpensive.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 14, 2013

Pros:
- Great staff! Welcoming and showed genuine concern
- Hot water (weird that it feels like a luxury after coming from Monteverde and Poas)
- Very good value for money

Cons:
- Rickety beds
- Ants in the room (the staff changed the room immediately)
- Small breakfast. We ended up going to the excellent Parisian bakery opposite the hotel anyway.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prince Albert, Canada
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed February 14, 2013

We stayed for four nights of what was to be an eight night stay. First the good - the staff were very nice, it was clean and located out of the busy part of town with a short walk to the beach, and the pool area was nice. Now the bad - the room was very small, the bed was so noisy that you couldn't move without making lots of noise, the bathroom door was see through and our room was above the breakfast area and guests who were using it at 5:30 am were a bit loud (didn't really matter since we were't doing too much sleeping anyway). We were able to find another place to stay so left early. The prices were high for what you got compared to other places we stayed. I can't recommend this hotel.

Stayed February 2013, traveled as a couple
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Jackson, Mississippi
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 16, 2013

this hotel is totally average -- if you are looking for luxury this is not your place. It is clean enough -- small room with just the basic neccessties. Probably great for backpackers, etc. Short walk to beach, shops. Would stay somewhere nicer next time.

Stayed December 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 15, 2013

At the first night arriving to the hotel, we felt totally disappointed. Angry man at the front desk did not say a word when we arrived. When we found our room, it was small and bad-smelling. Location was good, near the beach (but be aware, the map doesn't show the right place. The right place is near the river between Playa Tamarindo and Playa Grande). Very expensive compared to the quality! Only with few small changes in the quality of service the experience could have been better. We cannot recommend to anyone.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pueblo Dorado

Address: P.O Box 295159 | Villarreal, Playa Tamarindo, Tamarindo, Costa Rica
Location: Costa Rica > Province of Guanacaste > Tamarindo
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool
Hotel Style:
#11 On the Beach Hotel in Tamarindo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Pueblo Dorado 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Pueblo Dorado Hotel

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