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BEST WESTERN Tamarindo Vista Villas: Traveler Reviews

3.0 of 5
1000 Calle Principal, Tamarindo, Costa Rica
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BEST WESTERN Tamarindo Vista Villas
Ranked #12 of 24 hotels in Tamarindo
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428 reviews from our community

Traveler rating
    165
    137
    66
    28
    32
See reviews for
Families
77
 
Couples
132
 
Solo
45
 
Business
2
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
New York, NY
2 reviews
7 helpful votes 7 helpful votes
“Disappointed with the Tamarindo Vista Villas”
1 of 5 stars Reviewed February 6, 2013

We stayed at the hotel 1/12/13 to 1/19/13 and we were extremely disappointed. Brought the following to the management at the guard house and they said they would take care of it, but nothing happened. 1. Every day at least 10 to 15 (locals - not hotel guests) would come with their families up to the pool and stay the whole day, take all the available chairs and get loud and rowdy with the guests. According to the bartender, all they needed to do was spend a total of $10 and they could stay there all day. 2. The bar had no smoking signs posted at it, but bar staff and patrons would be smoking at the bar, in the pool and on the deck. 3. Received a notice from Hotel Mgmt for (World Famous Ladies Night with Las Palmas (band) - would be playing from 9pm to 1:30am - band stopped at 1pm and the dance party continued (80 decibels) until 2:30am. I went to the front desk at 1:30am and asked that they lower the music (no hotel staff - just a guard - spoke no english) and then went to the bar and the bartender told me it was out of her control. I was extremely disappointed in the staff and management at the hotel and I will never visit this location again. The only positive were the views from the rooms, weather, our maid was fantastic and we got to see the howling monkeys a few days when we were there...

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
Ask Jack D about BEST WESTERN Tamarindo Vista Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW Vista Villas T, Guest Relations Manager at BEST WESTERN Tamarindo Vista Villas, responded to this review
February 8, 2013
Whoa, we definitely are not the hotel for you. Besides our accommodations, we are a community minded hotel. Of course, we allow the locals to come and enjoy our beautiful pool because we want to be the place where everyone feels welcome. Afterall this is Costa Rican, and this is their land. We do find it hard to believe that all of our chairs—30 of them—were used up by locals! What an exaggeration. And just how did you come up with the exact decibel level of our Friday night Salsa party? That’s another example of stretching the truth. Finally, we do agree that employees shouldn’t be smoking at the bar, so those that were are no longer working with us. However, it is perfectly acceptable and legal to smoke at the pool and on the deck.
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Lewisburg
1 review
1 helpful vote 1 helpful vote
“Beautiful view and friendly staff”
5 of 5 stars Reviewed February 6, 2013

Every morning we enjoyed the free breakfast at the pool area with a beautiful view of the ocean. Our room was very nice. Gilberth in the office was so friendly and helpful every time we needed something or had questions. He patiently allowed us to practice our Spanish with him, although he spoke English very well. Our housekeeper, Jessenia, was also very nice and showed us where there were some howler monkeys in the trees on the property. I would definitely return.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Jamie B about BEST WESTERN Tamarindo Vista Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW Vista Villas T, Guest Relations Manager at BEST WESTERN Tamarindo Vista Villas, responded to this review
February 15, 2013
Hello Jamie, thanks for taking the time to write such a nice bit about our hotel. There’s nothing like sitting on the deck, looking at the ocean and enjoying a meal. Our guests really enjoy that spot. And we are always eager to help anyone with their Spanish, which is, after all, the language of Costa Rica. Let’s get together and practice the next time you visit. Hasta luego!
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nashville
1 review
1 helpful vote 1 helpful vote
“Lovely Property Wonderful Staff”
4 of 5 stars Reviewed February 4, 2013

I ended my trip to Costa Rico at The Best Western Tamarindo Vista Villas. My agent had booked
me in an expensive hotel at first and I asked him to find a more reasonably priced one. Of all the
hotels I stayed in throughout my vacation this was the one I would come back to. The staff made
my visit so wonderful. They were helpful, warm and friendly. From the front staff Floribeth,
Gilbert and Adolofo to Erica in the kitchen,etc. as well as Sixta who cleaned my room they were
so attentive.
My only disappointment was the pool. For some reason the waterfall was never turned on.
This hotel was just fine for me but it was the staff that made it great. I will hope to come back
at some time and see them all again.
Ellen Warshaw ( RM 209)

Stayed January 2013, traveled solo
Was this review helpful? Yes 1
Ask InnkeeperNashville about BEST WESTERN Tamarindo Vista Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllenZoe, Guest Relations Manager at BEST WESTERN Tamarindo Vista Villas, responded to this review
February 5, 2013
Ellen, thank you for the wonderful praise. We adored you from the minute we met you and it was great having you on the property taking advance of all we have to offer. Yes, we are indeed a reasonably price hotel, but as you learned, we don’t skimp on amenities. And the waterfall at the pool goes on every day in the afternoon. Perhaps you just missed it? We’ll make sure you get to bask in the waterfall the next time your visit.
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Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great service”
3 of 5 stars Reviewed February 3, 2013

Enjoyed our stay mainly because of the service. Adolfo was so friendly and helpful and always with a smile on his face. We met Gilbert on our way out, who was also very friendly. The people at the bar and at breakfast were also very helpful and pleasant.

We stayed in a corner suite that overlooked the pool and bar and had big balcony with a really nice view of the ocean. This was a great location until the party Friday night. We came back from dinner to find the pool and bar area packed with people. We knew there was going to be a band, but no idea just how big of a party it would be. We actually enjoyed our vantage point for a while. The band was really good and the show with the dancers with batons on fire were amazing! It was supposed to wrap up by 1:30, but it was well after 2:00 a.m when the music stopped. If we were in our 20's or early 30's this would have been great. But, now that we're late 40's fuddy-duddies, it was a little much for us. ;-p

As for the accommodations, the suite could definitely use some fixing up. The window over the shower, which is just a screen (no glass) had a tear in the screen, which is why I suppose we had a few bugs (one rather large insect) hanging around. Also, tiny ants were found in the kitchen area and bathroom. The shower had great water pressure, but no shower head... just a pipe where the water came out. The place has great potential and is a nice size, though.

All in all a decent place to stay.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Kathy L about BEST WESTERN Tamarindo Vista Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllenZoe, Guest Relations Manager at BEST WESTERN Tamarindo Vista Villas, responded to this review
February 5, 2013
Certainly, it was nice of you notice that our staff is top rate, and we work very hard to accommodate our guests. However, we need to point out that you were staying in our newly renovated Corona Deluxe Suite which has been booked solid for the High Season. Because of the large volume of guests who stay in those rooms during this time of year, it can sometimes be difficult for us to get in, do a thorough inspection, and when necessary, make repairs. As a matter of fact, we have no way of knowing who exactly made off with the shower head, which was brand new from the renovations, but it likely disappeared right before you checked in. Now that we know about it, you can bet that we have taken care of the situation.
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Quebec City, Canada
1 review
“Staying at the Tamarindo Vista Villas”
5 of 5 stars Reviewed February 3, 2013

Everything was clean and fine, great place to leave nice pool and bar. Good restaurant . Near from the beach and activity. Great place to surf and fishing. Quiet and nice. Lots of restaurant around also lots of store.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask carl d about BEST WESTERN Tamarindo Vista Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EllenZoe, Guest Relations Manager at BEST WESTERN Tamarindo Vista Villas, responded to this review
February 5, 2013
We like your review: short, simple, positive and to the point. That’s what we try to get across about our hotel, that when you are looking for a clean, basic place for a good price, you choose the Best Western Tamarindo Vista Villas. And, as you said, you can’t beat our restaurant or location. Come back soon so we can get another chance to treat you right.
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Additional Information about BEST WESTERN Tamarindo Vista Villas

Also Known As:
Best Western Tamarindo Vista Villas Hotel Tamarindo
Best Western Tamarindo Vista Villas Hotel
Best Western Tamarindo
Tamarindo Best Western
Address: 1000 Calle Principal, Tamarindo, Costa Rica
Phone Number:
Region: Costa Rica > Province of Guanacaste > Tamarindo
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Suites Swimming Pool
Hotel Style:
#8 Family Hotels in Tamarindo
Price Range: $
Hotel Class:3 star (3*)
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