We stayed here late December 2012. The hotel is definitely dated but the service made up for this. We flew in on a domestic flight and our luggage had to be brought over by land. This wasn't made entirely clear by the airline (Nature Air) so we were a little concerned when our luggage still hadn't arrived to the hotel by late evening. Floribetta, one of the reception staff at the hotel went out of her way to find out what was going on and reassured us despite our stress. She ended up calling her cousin who worked for the airline for the information which she didn't really have to do.