The property has character, the grounds are well maintained, but the people; the employees are so miserable, unwelcoming and clearly not service oriented that it detracts from what could be a wonderful stay. Upon arrival, the Front Desk Manager, Marcia greeted us in a very brusque manner. The lack of warmth at this first point seemed to travel through to the wait staff in the restaurant. Of note, would be the Bellman, Bernie who was helpful, gracious and of great assistance. What a stark difference to the bartender who demanded that the tip be left in cash as it would be better for him.
The rooms are spacious, but the beds were hard and bare. The Classic room fronts the street and has an empty space where the mini bar should be. Apparently this standard of room is undeserving of such a piece of equipment and clearly, if there is no minibar there is no need either for a hair dryer!!! Seriously! Perhaps it is just these items walk as there was also very tight controls on the beach towels as well.
The breakfast buffet was ample with cereal, yogurt, fruit, cheese, bread, eggs/omelets, plantains, pancakes or waffles (alternates), rice, tomato slices, juice and coffee.
There appears to be only one other large scale operation in town and as Diria is on the beach, it becomes the first choice for many. it really is not that bad as long as you are not expecting a warm, friendly welcome or great service. The employees either hate working there or they were all having a really bad week.
- Official Description (provided by the hotel):
- The Hotel Tamarindo Diria Beach Resort Costa Rica is the iconic beach resort located in Tamarindo Beach, Guanacaste, Costa Rica, with its own personality perfect for an authentic Costa Rica vacation. Features direct access to the most famous costa rican white sand beach, front ocean view accommodations, 4 swimming pools, 6 restaurants, 5 bars, and much more! ... more less
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- Also Known As:
- Hotel Tamarindo Diria Beach & Golf Tamarindo
- Hotel Tamarindo Diria Beach And Golf Resort
- Tamarindo Diria Hotel