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“Food oversalted; Very limited selection of Costa Rican beef” 3 of 5 stars
Review of Sabanero Steakhouse

Sabanero Steakhouse
JW Marriott Gunacaste Resort & Spa | Hacienda Pinilla, Santa Cruz, Costa Rica
506-2681-2000
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Ranked #1 of 17 Restaurants in Santa Cruz
Cuisines: Steakhouse
Dining options: Dinner, Reservations
Restaurant details
Dining options: Dinner, Reservations
New Jersey
Level Contributor
70 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 129 helpful votes
“Food oversalted; Very limited selection of Costa Rican beef”
3 of 5 stars Reviewed December 29, 2012

Nice decor. Service uneven. One very helpful waiter who gave us the best touring advice of anyone in the hotel (including the incredibly unhelpful concierge). Others who disappeared for long periods leaving drinks unfilled etc. Food was only so-so. There are very few Costa Rican beef selections on the menu. I really don't need to eat here for NY strip steak - very silly. My husband ordered one and it was ok. The offering of multiple salts was amusing, but when my side dishes all arrived so oversalted I couldn't eat them it was less fun. I sent back several of the dishes. No offer of replacement. My Caesar salad with chicken consisted of two large lettuce leaves. Pathetic. The chicken itself was ok.
Overall not a positive: Although we stayed at the JW for 5 days we did not return to this restaurant. Oh - also on the expensive side.

  • Visited December 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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33 reviews from our community

Visitor rating
    16
    8
    6
    3
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
california
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Real Dinner Deal.”
4 of 5 stars Reviewed July 26, 2012

It's a great place for a real dinner with a couple or a table for 6.the service is good with friendly staff.The steaks exelent & its well designed as far as the concept & feel.
It's not a low key evening as far as the dinner budget,it's an special evening out in Guanacaste but well worth it.

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_JWGuanacaste, Manager at Sabanero Steakhouse, responded to this review, August 7, 2012
Dear Guest;

Thank you very much for your great comments about our Steak House Restaurant.

We will let know Armando the Supervisor of this Restaurant about your review.

We hope to have you again in a near future.


Regards,


Grace Calvo
Executive Assistant to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
117 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
“great steak, wine, and service”
4 of 5 stars Reviewed January 26, 2012

we had an excellent meal here. it is an argentine style steakhouse. the steak was cooked perfectly, and was excellent. they gave us gourmet salts (black volcano salt, pink himalyan salt, etc) and sauces for the steak, which were excellent and we had fun trying all of them! the service was excellent. the wine was great. for $100, we had a great meal and did not find it to be overpriced.

get the steak... its a steakhouse!

  • Visited December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
165 reviews
122 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
“ok”
3 of 5 stars Reviewed January 26, 2010

My Husband had a pork dish that was really good, and I had spinach and mushrooms, and a bean dish.
We had 2 glasses of wine, the Restaurant got busy and our Server disappeared.
She came back and said that she was sorry for the awful service.
And, we were not the only ones that just sat there waiting to get our bill or even a glass of wine or anything.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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