The JW is a very nice hotel - physically. It is well maintained, beautiful pool area, and nice clean rooms. Only downside is the beach which is pretty poor compared to Playa Avallanos just up the coast a few hundred feet.
The service on the other hand is lacking. During our stay we were delayed in checking in, didn't have our room cleaned one day, and had numerous incidents of not having the correct items brought to our room, or cleaned sufficiently.
The hotel looks like a JW, but is run worse than a courtyard.
I would also avoid eating at the restaurants at the hotel - overpriced (including a fee if you don't order wine/cocktails) and only average quality. There are a number of better places (Lola's for lunch, Deveena for dinner, Bamboo Sushi Club in Tamarindo) very close by.
- Official Description (provided by the hotel):
- Live an authentic Costa Rican experience in a luxury hacienda style resort in Guanacaste, Costa Rica. This resort & spa sits oceanfront on a secluded stretch of coastline minutes from the Hacienda Pinilla Golf Course and Tamarindo village. The JW Marriott Guanacaste is surrounded by the splendors of Costa Rican rich biodiversity; with a choice of 5 beaches, adjacent to an equestrian center, tennis courts, and an 18-hole golf course with a coastal layout. Off-site activities like canopy tours, horseback riding, white water rafting, kayaking, and ATV tours can be arranged on site. You can also arrange tours to nearby locations such as Arenal Volcano, Rincon de la Vieja Volcano and National Park or Guachipelin thermal hot springs. Enjoy surf beaches with excellent year-round waves and warm water, visit turtle nesting beaches or observe a great variety of wildlife. The property features the largest infinity pool in Central America, outdoor hot tubs, a fully equipped fitness center, biking and jogging trails and a Kids Club with professional care. You can also relax in our spa, ranked one of the top five Spas in Latin America by Spa Magazine. This resort offers 5 restaurants and two bars. Among these options enjoy a romantic dinner right on the beach at Azul Grill our beach front restaurant or visit Tamarine where you can enjoy Asian fusion cuisine. Indulge yourself with a genuine Guanacastecan style meal at Sabanero Steakhouse or relax and admire a spectacular sunset at Nau Lounge and Bar, while you enjoy hand crafted cocktails and a variety of Sushi. All rooms have balconies with garden, pool or ocean views. In-room amenities include LCD TVs, sound proof windows, iPod docks and streaming speed Wi-Fi Internet access, blackout curtains, plush pillow-top mattresses and fine linens, rich woods, and marble bathtubs. The village of Tamarindo is just 5 miles away, where you will find restaurants, bars, and souvenirs in a "Pura Vida" laid back atmosphere. ... more less
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- Also Known As:
- Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel Santa Cruz
- Jw Marriott Guanacaste Resort And Spa Costa Rica
- Jw Marriott Santa Cruz
- Marriott Santa Cruz