JW Marriott Guanacaste is a paradise, for people who like to rest and relax!! in located in the most beautiful province of Costa Rica,,, the breeze from the Pacific hit the resort and let you relax in the amazing pool they have or the little tiny private beach!! so if you like to party and get noisy please look for a another place and let the people enjoy this quite place!

Here right now.. Second day. Not a great sign when you are so disappointed that you take the time out of your vacation to give a bad review. Only staff with helpful and welcoming approach are the valets.
Hotel is getting rundown, prices are exorbitant, they start piping music from the pool at 8 am that wakes you up. You hear people constantly echoing through the halls and at the pool. They put us in the crappiest room in the hotel even though we have been to this property many times, they are saving the good rooms for "tour groups" I spend all year staying in lower end Marriott properties for work and would appreciate my platinum elite member upgrade when I am using points, or at least a little effort on their part to accommodate us. Not coming back for sure and considering a switch in my hotel points to somewhere that appreciates the business that I will bring to them as a loyal customer.
Rewards points members beware.. They don't seem to want your business here. Or maybe this scene just isn't my cup of tea anymore.. Either way. Ugh.

This hotel is amazing... it is nested on the pacific side on the beach of Guanacaste. The check in process is a little different because they have desk where they have you sit down and do your check in process rather than the regular check in front desk but i guest it goes with the resort upscale feel they were trying to create. The agents were all very nice and efficient and explained the layout and restaurants and the property to you and they direct you to the bell men who are all charming and nice and helpful to take you to your room. the place is open and airy and wonderful the pool and restaurants and beach is awesome. the pools and hot tubs are 24 hour accessible and also the fitness center that was amply equipped. The restaurant staff especially Luis Diego was excellent and has a great knowledge of the menu and can sell any thing on that menu. Luis Diego was awesome!! The rooms are breathe taking and huge and wonderful with balcony's for a wonderful relaxation and views of the wonderful property and mesh covering from creepy crawlers and and uninvited guests. My family and i have noting but praises and enjoyed our stay immensely. Thank you.. the Gate keepers are all very pleasant and the bell men and house keepers are awesome.

Thank you for a great stay.

We stayed 5 nights at the resort. The weather was perfect, and we were looking to just relax anyway. Reason I would not go back are.... We got an ocean front room, there was construction going on, on the roof, and since we were on the top floor we were enjoying our sunsets with construction noise and the workers. Wifi was not free, you can goto the bestwestern and its free i dont get that one. Food and drinks very expensive. 11$ for a rum and coke (not very strong either) or a glass of wine. Had food by the pool. My chicken sandwhich was cold very dried out and tasted like fish so we did not eat by the pool again. My husband had the burger he said it was ok but still very expensive. Dinner buffet similar to a buffet you get an 4 star all inclusive resort not very good and it was 28$ I don't mind paying that but it's got to be worth it. The mini bar was dirty in our room. We didn't have robes in our room. Our bathroom door would keep locking my husband had to use our key card to somehow unlock the door. The lobby bar played really loud club music, so we didn't get a chance to go there. Not much entertainment going on there.

The good.... Sunsets are beautiful, if you walked to your left there was a beautiful beach. Also after our gross over priced lunch by the pool the first day we would walk to Lola's for an amazing lunch and great drinks that aren't water down and half the price. It was about a 25 min walk. The beds are super comfortable. We enjoyed the room service food especially the chicken qusiedillas (sp?). The steak restaurant was excellent, pricey but it tasted great and the service was good. My husband and I both had the local steak. The Italian restaurant was tastey as well. The pool was nice but nothing special, Just long and swirly. Pool chairs were comfy. Breakfast buffet was really good too.

We also went to the springs resort and spa in arenal it was absolutely beautiful with top class service and the resort isn't a money grab, it's worth it to check them out.