Spent two nights here on a tour. When we arrived at the hotel, I was impressed by the beautiful grounds and the hammocks just waiting for you to lay down on - an inviting indication that you are meant to relax at this lovely hotel. My room was on the 1st level (reception is on level 3). When I walked into the room I realized that this was probably the nicest room I had ever stayed in (and I have stayed in a lot of hotels!). The bathroom was very large. It had a shower with a separate marble tub. Above the tub was a "window" with sliding wood doors so you could open the doors and even watch television while soaking in the tub. The toilet was behind a wooden door. Furniture was all high end, beautiful and in excellent condition. There was a flat screen television, a mini-fridge, a safe and even a dvd player. The room was extremely clean, Each room has a nice sized terrace or patio.
The property boasts one of the largest swimming pools that I have ever seen. If you stay here, you can enjoy watching the sun set into the Pacific - a magnificent sight. I had five meals at the hotel and the food was very good. Dinners were at the Mansita restaurant buffet and I there was an extensive salad bar, carving station, hot dishes, a dessert bar and a station that changed every night. One night it was a paella station and another night it was a pasta station. The food was included as part of our tour price but food was quite expensive at the hotel if you were staying on your own.
The staff was very polite and friendly. The Costa Rican people are amongst the friendliest and nicest people I have had the pleasure of meeting.
The negatives? It was impossible to get a beach chair. Yes, it was Christmas week but there should be some sort of system to prevent guests from dropping a shoe and a towel on a beach chair and then leaving for hours at a time. It was frustrating not to be able to enjoy the pool because I had no chair. There seemed to be a problem with napkins. Tables were reset after guests had used them but minus napkins. Seems if you weren't the first guest to use the table for a meal, then you had better eat neatly and keep your hands very clean! There weren't enough workers manning the stations. One night the poor chef at the pasta station did his best but there was no way he alone could serve all the guests expediently and the line was very, very long. Also, my room was not cleaned until after three. I was gone from the room for a lot of hours and wanted to take a siesta in the afternoon but I had to wait until the room was cleaned as I didn't want to be interrupted by housekeeping. Also, like most of Costa Rican hotels, be prepared to deal with a few bugs. I even had a little lizard in my room. It was very cute but I was petrified that it would find its way into my bed! Luckily, my husband caught it in a glass and we set it free outside.
The positives more than outweighed the negatives and I would have no hesitation about staying at the JW Marriot in the future.
The hotel is pretty isolated so if you want to go to town, you need to take a taxi
- Official Description (provided by the hotel):
- Live an authentic Costa Rican experience in a luxury hacienda style resort in Guanacaste, Costa Rica. This resort & spa sits oceanfront on a secluded stretch of coastline minutes from the Hacienda Pinilla Golf Course and Tamarindo village. The JW Marriott Guanacaste is surrounded by the splendors of Costa Rican rich biodiversity; with a choice of 5 beaches, adjacent to an equestrian center, tennis courts, and an 18-hole golf course with a coastal layout. Off-site activities like canopy tours, horseback riding, white water rafting, kayaking, and ATV tours can be arranged on site. You can also arrange tours to nearby locations such as Arenal Volcano, Rincon de la Vieja Volcano and National Park or Guachipelin thermal hot springs. Enjoy surf beaches with excellent year-round waves and warm water, visit turtle nesting beaches or observe a great variety of wildlife. The property features the largest infinity pool in Central America, outdoor hot tubs, a fully equipped fitness center, biking and jogging trails and a Kids Club with professional care. You can also relax in our spa, ranked one of the top five Spas in Latin America by Spa Magazine. This resort offers 5 restaurants and two bars. Among these options enjoy a romantic dinner right on the beach at Azul Grill our beach front restaurant or visit Tamarine where you can enjoy Asian fusion cuisine. Indulge yourself with a genuine Guanacastecan style meal at Sabanero Steakhouse or relax and admire a spectacular sunset at Nau Lounge and Bar, while you enjoy hand crafted cocktails and a variety of Sushi. All rooms have balconies with garden, pool or ocean views. In-room amenities include LCD TVs, sound proof windows, iPod docks and streaming speed Wi-Fi Internet access, blackout curtains, plush pillow-top mattresses and fine linens, rich woods, and marble bathtubs. The village of Tamarindo is just 5 miles away, where you will find restaurants, bars, and souvenirs in a "Pura Vida" laid back atmosphere. ... more less
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- Also Known As:
- Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel Santa Cruz
- Jw Marriott Guanacaste Resort And Spa Costa Rica
- Jw Marriott Santa Cruz
- Marriott Santa Cruz