The staff makes this sprawling ocean front resort the perfect spot to relax! The staff- Vladamir, Christian, Adolfo, Everio, Anthony, Antonio , Karla all made sure everything was not just great, but perfect! From our beach experience, to every restaurant, they made sure we were well taken care! The staff remembered us, by name from our prior visit & Vladamir even had a Christmas present for me! That is amazing & wonderful to experience- so far from home!
The only negative thing I can say about our stay, were the other U.S. guests. Sorry, but my entire family found them to be exceedingly rude, condescending and lacking any desire to TRY to speak in spanish or show any kindness. I have NEVER experienced such gracious, kind staff members and to hear the way they were treated by the EXCEPTIONALLY rude Americans was embarrassing and heart breaking. Even my teenager was horrified. Not only did the staff deal with these awful guests with smiles on their faces, they treated them warmly, in return.
The food is great, healthy and the resort offers many choices- especially for kids. Even the Four Seasons does not offer such choices. Fish, grilled chicken, fresh veggies and fruit with each meal is a major plus. If you are looking for a holiday filled with fried kid food and huge plates of fries- stay in the US. You can get that here, but why? The Azul grill has the best lunch. We loved the lettuce wraps, and the grilled fish for kids.
We will be going back to this resort & if anyone has anything negative to say about this place they either never travel out of the US, or are never pleased unless something is free. I actually heard a diner flip out because the rolls were not warmed?! Really? By the looks of it, his favorite restaurant is subway. The other East Coasters that were there taught my daughter first hand how ugly Americans can appear when having toddler- like fits over things that are beyond anyone's control. Like blowing sand.
No, you are not in the states & yes, you should TRY speaking spanish out of RESPECT. Yes, you should tip the staff in CASH! They work 12 hour days, spend on average 2 hours getting to work & on their one day off per week most of them attend college. The tips that you put on the bill get split amongst ALL of the staff and they don't get it for weeks. Your kindness goes a very long way in this country & Costa Ricans are the nicest people I have ever met. If you don't love it here, you are a tightly wound traveller that should go to somewhere that has tacky T- shirt shops, cheap greasy pizza and a sports bar.
I would rate this hotel higher than the Four Seasons in Maui, or Lanai.
- Official Description (provided by the hotel):
- Live an authentic Costa Rican experience in a luxury hacienda style resort in Guanacaste, Costa Rica. This resort & spa sits oceanfront on a secluded stretch of coastline minutes from the Hacienda Pinilla Golf Course and Tamarindo village. The JW Marriott Guanacaste is surrounded by the splendors of Costa Rican rich biodiversity; with a choice of 5 beaches, adjacent to an equestrian center, tennis courts, and an 18-hole golf course with a coastal layout. Off-site activities like canopy tours, horseback riding, white water rafting, kayaking, and ATV tours can be arranged on site. You can also arrange tours to nearby locations such as Arenal Volcano, Rincon de la Vieja Volcano and National Park or Guachipelin thermal hot springs. Enjoy surf beaches with excellent year-round waves and warm water, visit turtle nesting beaches or observe a great variety of wildlife. The property features the largest infinity pool in Central America, outdoor hot tubs, a fully equipped fitness center, biking and jogging trails and a Kids Club with professional care. You can also relax in our spa, ranked one of the top five Spas in Latin America by Spa Magazine. This resort offers 5 restaurants and two bars. Among these options enjoy a romantic dinner right on the beach at Azul Grill our beach front restaurant or visit Tamarine where you can enjoy Asian fusion cuisine. Indulge yourself with a genuine Guanacastecan style meal at Sabanero Steakhouse or relax and admire a spectacular sunset at Nau Lounge and Bar, while you enjoy hand crafted cocktails and a variety of Sushi. All rooms have balconies with garden, pool or ocean views. In-room amenities include LCD TVs, sound proof windows, iPod docks and streaming speed Wi-Fi Internet access, blackout curtains, plush pillow-top mattresses and fine linens, rich woods, and marble bathtubs. The village of Tamarindo is just 5 miles away, where you will find restaurants, bars, and souvenirs in a "Pura Vida" laid back atmosphere. ... more less
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- Also Known As:
- Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel Santa Cruz
- Jw Marriott Guanacaste Resort And Spa Costa Rica
- Jw Marriott Santa Cruz
- Marriott Santa Cruz