This place is not for anyone who doesn't have adult children. There is a beautiful adult only pool next to the restaurant but b/c we have younger children we were forced to go to the pool by the beach which u need to drive to. We had a 2 bdrm casita and the beds r hard as rocks. Also no dressers to unpack ur clothing so all of our bags r left on the floor. Within an hour of our arrival I killed 2 huge black spiders in our room. The last night of taking a cold shower (no hot water) i stepped out of the shower to find a hairy black & purple furry spider the size of a tarantula. Most of the staff only speak Spanish and the lady making omelets in the am has a horrible attitude! Very disappointed for what we paid for this place. Also very remote and the roads are not paved within 20 miles so expect a bumpy dusty ride! Will never go back!

Coming from the sister property in El Silencio, we were in for quite a shock at the difference in temperature and unfortunately service at Punta Islita. Let's talk about the good stuff first.

Andrea and Luis are superstars, they worked the upstairs restaurant. Service at 1492 was excellent overall. The view and infinity pool is breath taking. I would highly recommend the zip line activity, it was crazy fun and the instructors were great (Nelson, Bialys and I forget the other guy's name -- sorry!) Loved that our room had a little yard, hammock and a gorgeous view.

Points off that our concierge who greeted us disappeared our entire stay. On our first night we had the special lobster dinner near the beach and while it was a gorgeous setting, it was very disappointing. My bisque arrived luke warm and salty, we were never offered anything other than water and the quality of our dishes was "eh." We also waited 20 minutes for our bill, which we gave up on and the waiter met us as we were heading back up to the hotel. The servers were very nice, just very absent. I understand the hotel was full, but I don't accept that as an excuse from the manager who's speech after the fact was ineffective. That said we did go back for the BBQ by the beach and since it was a buffet, it was a better experience.

While I liked our room, the air conditioning was not great and thus hard to be comfortable. I'd also recommend that they install black out curtains. Sleeping in was not an option.

We stayed for 3 nights over Christmas.
We had the lowest price room, which was still lovely, with hammock, private patio and big double bed.
we ate every night in the hotel restaurant near reception. Make sure you reserve a table, on the other side of the pool for dinner. The food was tasty and the waiters and bar staff were very friendly, chatty and professional. Great service.
We spent a lot of time in the infinity pool, although there is another pool down by the beach and beach club.
We drove to the hotel from La Fortuna. The roads are definitely bumpy and we definitely recommend a 4by4.
great relaxing time. we used the spa for a Swedish massage. Professional service but not a very big area for relaxing afterwards.

Stayed two days at PI. Rooms ok, but quite worn out. Don't take room close to reception, motel-like athmosphere. We had no problem to get another one. Welcoming and reception was strange, more like immigration. Restaurant staff exremly friendly.