My wife and I plus our son aged 18, daughter aged 15, daughter aged 10 spent 7 nights in Hotel Punta Islita in January. We struggle to find fault with the property.
From the point of arrival to our departure, the service was outstanding.
Our daughters suffer from serious allergies wich I had advised the hotel of in advance ... we did not have to explain this on arrival ... anyone who needed to know, knew.
Two other examples, from many:
- We had a 4X4 which was pretty dirty after more than week of Costa Rica roads, rivers etc ... it was parked close to reception for 10 -15 minutes while I sorted out the details of our departure ... when I returned to the 4X4 it had been cleaned ... no charge!
- We departed by air and the hotel arranged for most of our luggage to be forwarded by road to San Jose ... 8 pieces of 9 were waiting for in San Jose when we arrived ... the 9th piece had been forgotten ... to our surprise it arrived about midnight
The villa we stayed in was excllent ... maid service was first rate and unobtrusive.
The location is special ... remote ... uncrowded beaches ... spectauclar scenery ... superb wlldlife ... if you are not intimidated by the roads (which are not nearly as bad as the guide books suggest) there is plenty to explore.
There are plenty of cheaper options, but few offer this balance of price, service and value.
Congratulations to the staff ... they get it!
Definitely a hotel to return to.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Spa