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“Nice resort for locals” 3 of 5 stars
Review of Villas Sol Hotel & Beach Resort

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Villas Sol Hotel & Beach Resort
3.5 of 5 Resort (All-Inclusive)   |   Promotora La Costa, Playa Hermosa, Costa Rica   |  
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$150 (USD)
Ranked #8 of 12 Hotels in Playa Hermosa
Neptune Beach, Florida
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Nice resort for locals”
3 of 5 stars Reviewed August 2, 2014

It's a nice all inclusive resort, but not the best. Built on a hill, the beach is either a steep hike from the hotel or a shuttle bus ride. When we were there the beach and the resort was quite crowded. The restaurant's food was good, tending toward more local fare, which was nice. There was no wi-fi, but there was a TV in the room.

Room Tip: Stick with the white wine or beer, the liquor is so watered down and the red was terrible.
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Villas_Sol, Guest Relations Manager at Villas Sol Hotel & Beach Resort, responded to this review, August 28, 2014
Dear Neptune-mick ,

Thank you for your comment, we appreciate. Thank you for the advise that you give it to others travelers, you place a lot of positive points and reaffirms two weaknesses we are trying to improve.

I hope that you want to come back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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864 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Sacramento
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 31, 2014

A great place to stay & play. One of the workers - Daniel Cruz was amazing! Great worker & made us feel right at home!! The resort has transportation readily available & many excursions you can book through the hotel. We did sunset snorkeling cruise, Nicaragua day tour, & river boat cruise. All 3 were excellent.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Villas_Sol, Director de Relaciones con Clientes at Villas Sol Hotel & Beach Resort, responded to this review, August 2, 2014
Greetings from Costa Rica, Adventure0880 !!
Thank you for choosing Villas Sol Hotel & Resort for your vacations. we are glad to hear you had a great experience at the resort. We look forward to welcoming you again; we enjoyed taking care of you.
Thanks for stay at Villas Sol Hotel & Villas Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 31, 2014

We had one of the hotel rooms with a small balcony - very nice. The all inclusive restaurant was good. Bar did not open until 10 a.m. So no bloody marys or mimosas with breakfast. Because the hotel is situated on the side of the hill, the shuttle service to and from the beach was appreciated. Wi Fi was NOT included...so that was a negative. The concierge was wonderful and really helped us resolve an issue we had when we needed to cancel another excursion. The beach was nice with some good snorkeling. This time of the year there were lots of tiny jelly fish. Suggest bringing a long sleeve shirt to swim in. The stings were more annoying than anything; however, the next day they felt and looked like mosquito bites. Beautiful sunset view from the outdoor bar next to the restaurant.

Room Tip: The hotel requires that you climb stairs. So if you have any difficulty, make sure to get one of the...
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Villas_Sol, Director de Relaciones con Clientes at Villas Sol Hotel & Beach Resort, responded to this review, August 2, 2014
Dear SunshineFlorida ,

Thank you for your comment, we appreciate. Thank you for the advise that you give it to others travelers, you place a lot of positive points and reaffirms two weaknesses we are trying to improve. I hope that you want to come back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Louisiana
Top Contributor
51 reviews 51 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 22, 2014

STAFF: All of the staff were fantastic and very accommodating. One of the concierges, GILBERT, was especially helpful and kind to us. He happened to ride the hotel shuttle into Coco Beach with us and he visited with us on the ride. We saw him again in the town market with his children and he stopped to say hi and introduce us. How many hotel staff have you met that are that friendly and considerate?

ROOM: We stayed at the main hotel, which was very convenient to everything there and also had a fabulous balcony view of the ocean and beach. The room would have been near perfect if only we could have moved some air somehow; we asked for a fan but they didn't have any. The AC in the room doesn't "blow"...it just slowly dribbles a little cool air out. The restaurants and most of the public spaces are open air. Fortunately most of them have ceiling fans and there is usually a breeze blowing. The ice maker was broken so we tipped the bartender to give us ice for our room. We didn't have any trouble at all getting a reservation for the Helliconias restaurant.

TO DO: The beach has black sand and a mild surf. The water temperature was cooler than the Gulf of Mexico and was perfect for just bobbing in the waves. If you want to relax, so to the hotel's Paradise Spa for a "Paradise Massage" which is a medium intensity massage, in between a Swedish and a Deep Tissue massage (both also offered).

FOOD: The daily 3 free meals at the Bahia restaurant were nutritious and clean. Costa Rica is famous for recycling and you could definitely see that in their food. For example, black beans and hard boiled eggs left over from breakfast and the previous evening's supper showed up in the next day's black bean soup. One thing most Americans may miss is good old fashioned cheese. They only have queso fresco and it's so bland I thought it was tofu the first two days! No cheddar, no swiss, no American, no "normal" cheese at any time. Otherwise the bland, fresh food actually reminded me a bit of New England food. We never got an edible dessert anywhere while in Costa Rica...so strange...somebody needs to show those poor people how to make a brownie or a chocolate chip cookie! All the desserts were mealy and kind of mushy, whether it was cake or some sort of pudding or gel and they all had nutmeg and cinnamon or allspice...again, just like New England.

THE TIMESHARE PITCH: Our all-inclusive stay required us to attend a 90 minute timeshare presentation. Our salesman, Gil, was very friendly and did a wonderful job of explaining the different opportunities. Even though we didn't buy anything, we saw him later at the restaurant and he was friendly and happy to see us. Yes, of course they'd like for you to buy a timeshare...that's why they paid for your stay...but our timeshare presentation was still enjoyable, and we asked so many questions, we caused it to last beyond the required time. Gil even told us a lot about Costa Rica that we found very interesting and educational.

OVERALL: this was a very nice place to visit for a quiet few days. Without a car, your options are pretty limited though and we were getting cabin fever by the end of 3 days. You have to pay dearly for any transport outside of the resort...$60 to go into Liberia if you want to shop. Only $10 for the shuttle to the tourist traps at Coco Beach, but expect to pay about $20 for a cheap tee shirt there. Excursions begin at around $90 per person.

Room Tip: The hotel is the most centrally located and easiest place to get around from.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Villas_Sol, Director de Relaciones con Clientes at Villas Sol Hotel & Beach Resort, responded to this review, August 2, 2014
First let me start by apologizing for the feeling that was caused to you in during your experience with us. We take all of our guests' feedback very seriously, and appreciate it as a valuable teaching tool.
Thanks again for your feedback. We hope you...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fontana, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 11, 2014

the Villas Sol resort staff were amazing. always helpful and attentive to all our needs. we chose to get married here and we couldn't of have chosen any better. the treatment we received and the attention they gave us were off the charts.
Playa Hermosa provided for a beautiful scenery for our Wedding. below are some pics of the
spectacular view.....not your typical hotel. Rooms were clean and the views off the balcony were to die for!!!!!!! all inclusive is a plus and the 'capitan' of the restaurant was the best..courteous! a gentleman!!!
we're definitely coming back!!! very very soon!!!

Room Tip: Remodeled Villas are beautiful!!!
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Villas_Sol, Director de Relaciones con Clientes at Villas Sol Hotel & Beach Resort, responded to this review, July 15, 2014
Greetings from Costa Rica!!

Thank you for choosing Villas Sol Hotel & Resort for your wedding
we are so glad to hear you had a great experience at the resort.

We look forward to welcoming you again; we enjoyed taking care of you.

Thanks for stay at Villas Sol Hotel & Villas Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 8, 2014

My family and I stayed in a 2 bedroom villa. Modern, spacious, 2 balconies with spectacular ocean views. The Villas are a steep climb, great exercise, but they do have carts that run every 10 minutes or so to take you through out the resort. Grounds are very well kept, very clean, pools were very nice but smaller than I expected for this size resort. Although it was never an issue. Beach is down the hill and as shared they have transportation that takes you and picks you up. The beach is public and you do have vendors that try to entice you to go see time shares, or tours. Many a scam so send them on their way.
Villas Sol does have staff on the beach whom are very helpful, have activities, and around the bend which most people didn't realize they have complimentary water, and sodas for their guest. Its a small hut. The beach walk is beautiful, we hiked the rocks and found enclaves of secluded small beaches that were spectacular.
The mandatory all inclusive for RCI guest is my only negative. The food is ok. Some days much better than others. They have a wonderful spread of fresh fruits, breads etc.. The quality of the cuts of meat are not that great. For example a chicken dish for the night was pure chicken legs. The cost per person is to high. I have a 12 year old whom was charged at the rate which includes alcohol beverages. They need to change that to an adult rate and for people that don't drink have an option to purchase a non-alcohol package.
We enjoyed that native dishes and one day was dedicated to Costa Rica, they had a women making Tortillas and Empanadas by scratch and later had a class showing you how to make them. It was delicious.
I had read reviews about complaints to get into the small A la Cart restaurant. We had no problem with that, and once we went we decided we liked all the options at the main buffet restaurant better. The service and food was good but you only have 3 different options and the menu does not change daily. It is a small restaurant for 28 people so yes it would be a challenge to get in if you don't reserve way ahead of time. It is also used for private events such as weddings etc..
The gift shop in hotel of course was way over priced for incidentals. There is a shop in the Villas office when you first come in to the resort which was fair for incidentals, bottled water etc.. Up the road outside the resort to your left about two blocks down is a good grocery store too.
Overall it was a great trip. Gilbert from Concierge bends over backwards to make sure you and your family are happy and having a great time. Mauricio and all the staff by the pool are so much fun and full of great tips and information. We had a blast with them and loved their great attitudes.

Room Tip: Higher up the hill gives you spectacular views. some Villas have private pools but they truly are sm...
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Villas_Sol, Director de Relaciones con Clientes at Villas Sol Hotel & Beach Resort, responded to this review, July 15, 2014
Google Translation
Saludos ,

Muchas gracias por tu comentario, nos alegra mucho que disfrutara su estadía en Villas Sol Hotel & Resort.
Estaremos esperando su próxima visita !!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 7, 2014

Pros: Playa Hermosa is beautiful. I actually really liked that the hotel was not right on the beach. The hotel is nestled in the hills above the cove, which makes for some pretty incredible panoramas, even if you decide to lounge by the pool. The shuttle comes often and if you would rather not take it, enjoy the 15-minute stroll and walk! Our room was clean and stayed nice and cool despite the hot days we spent there. We signed up for the Sunset Boat Tour and it was the highlight of our stay at the beach. If you agree to tour the villas and listen to a sales pitch for time shares, you can earn deep discounts at the spa and on some of the nicer activities/tours. We did the boat tour for free, and it cost us 2 hours of our time.

Cons: There was only one. While most staff were courteous and helpful, there were a few who were unkind. I am not sure if the concierges knew that I also speak Spanish - my guess is not, because I frequently overheard them making disparaging comments about American guests who needed their help. Our concierge, Gilbert, was very helpful and kind - but of those who shared his role, he was the exception.

Overall, a really nice stay in a picturesque part of a gorgeous country. Dry and warm even during the rainy season (and less crowded from June through August!).

Room Tip: Try to get rooms that end in -01 through -05 - these have balcony views of the cove where the hotel...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Villas_Sol, Director de Relaciones con Clientes at Villas Sol Hotel & Beach Resort, responded to this review, July 15, 2014
Greetings from Costa Rica!!

Thank you for choosing Villas Sol Hotel & Resort for your vacations.
we are glad to hear you had a great experience at the resort.

We look forward to welcoming you again; we enjoyed taking care of you.

Thanks for stay at Villas Sol Hotel & Villas Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villas Sol Hotel & Beach Resort

Address: Promotora La Costa, Playa Hermosa, Costa Rica
Phone Number:
Location: Costa Rica > Province of Guanacaste > Playa Hermosa
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Playa Hermosa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Villas Sol Hotel & Beach Resort 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
Villas Sol Hotel & Beach Resort is a development of 100% Costa Rican capital located on Playa Hermosa, Guanacaste on the northern Pacific Coast and managed by Promotora La Costa, a pioneer company in tourism development in Guanacaste. We are a 4-star Resort, and have a Tourism Sustainability Certification (CST) of the Costa Rican Tourism Institute (ICT) and we are affiliated to Resort Condominium International RCI, being the only Resort in Central America included in the Gold Crown category granted by this company.We work under an All-Inclusive service in 54 Deluxe Hotel Rooms and 109 fully equipped Villas of 1, 2 and 3 bedrooms.with unbeatable view of Papagayo Gulf.Among many alternatives for entertainment and sports offered by Villas Sol Hotel & Beach Resort, you’ll find a wide variety of activities for all ages, water sports (motorized & non motorized), sport fishing, diving, kayak & jet ski. As well as many one day tours that will take you to the many National parks and hide away beaches in the area surrounding our resort.Our great location makes not only our resort a great destination but also offers a convenient closeness to all major tours and activities taking place in the Guanacaste area and surroundings.Villas Sol Hotel & Beach Resort is a place for all ages and types of vacationer. A great choice for families traveling with children, single travelers, honeymooners, people looking for a relaxing vacation or those looking for fun and excitement.Our friendly, helpful staff welcome all guests with a “PURA VIDA” and a smile.& the best service. ... more   less 
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Also Known As:
Villas Sol Hotel And Beach Resort
Villas Sol Hotel & Beach Playa Hermosa
Hotel Sol Beach
Sol Hotel Playa Hermosa
Playa Hermosa Sol Hotel
Villas Sol Hotel & Beach Resort Costa Rica/Playa Hermosa, Guanacaste

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