My wife and I traveled to the Paradisus PLaya Conchal for our honeymoon last year. We felt compelled to write even now beacuse we've been to other resort hotels since then that blew this one out of the water.
TO make a long story short, here were the problems we experienced:
1. The beach. If you come to Costa Rica expecting a tropical beach, you're in for a HUGE dissapointment. The beach is laden with annoying salespeople, and is dirty. Not a place to lay out, either. The week we were there, there was also "red tide." In short, if you've looking for a Cancun-style beach, this is not the place to go to.
2. The service. For a five star resort, we were more than dissapointed. We had problems getting on teh all-inclusive tours, i.e. the "sunset cruise." When wer arrived on Tuesday, we were told that the next available tour was Sunday. Problrm was - we were leaving Saturday! We had to argue with two different managers before we were finally booked on the one before we want. Mysteriously enough, the people who came on our bus to teh resort were booked with no problems. And we tried to sign up for the tour before they did!
3. Restaurants/Food. If you want to eat well AND sleep in a little, you're goint og have to make a choice. You've got to line up by 7:45 in the morning to get a reseravation at hte restaurant of your choice. Italian restaurnts was nothing to write home about; the Asian restaurnat was okay. Open air buffet had some decent food, but there were cockroaches in plain view of the food. Flies were everywhere, and the local birds liked to jump near the food as well. Finally, if you want the "free room service," be prepared for a 2 hour wait anytime of the day!
I will say the pool was beautiful, and the bartenders at all of the bars were very friendly. On a whole, in fact, the staff was friendly - it was upper management that we had the problem with. Rooms were nice too, but who wants to spend a vacation in their room?











