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“Great place!” 5 of 5 stars
Review of The Westin Golf Resort & Spa, Playa Conchal

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The Westin Golf Resort & Spa, Playa Conchal
4.0 of 5 Hotel   |   Playa Conchal, Bahia Brasilito, Playa Conchal 232-5150, Costa Rica   |  
Hotel website
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Hotel amenities
Ranked #1 of 3 Hotels in Playa Conchal
Fort Worth, Texas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Great place!”
5 of 5 stars Reviewed February 8, 2013

Lauren and I were both first timers to Costa Rica. The Westin was the perfect place for this trip!
All the staff was incredibly helpful and always available to help. The all inclusive option is really great, as it is about 20-30 minutes to Tamarindo (closest town). Food was pretty good overall.
Italian restaurant was very good. One point. Make sure to make reservations if you plan on having dinner at any of the restaurants!! Very important!
Wonderful Pool area, lots of activities inside resort property. Westin can also schedule tour events if you want.
I recommend you talk to Eric Garcia for tours. You will find him right outside the gate to the beach.
His prices are better than inside and usually are more personal and less crowded. Lauren and I did the Buena Vista tour with them and we were the only two! It was great having our own tour guide for the day trip, to zip line, waterslide, and mud bath at thermal springs!!
Carlos, our tour guide, was very knowledgeable and very helpful with any questions on our tour.
Highly recommend talking to Eric about any tours you plan!
Also, you should do the Marlin Del Rey sailing and snorkeling tour!! They are a great crew and it is a wonderful 4-hour trip to a calm beach area to snorkle and wander along the beach!
We are already trying to figure out when we can go back!!
We found the people of Costa Rica to be very happy, outgoing, and nice people. Truly and enjoyable trip all around!!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,269 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (894)
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English first
Melville, South Africa
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 7, 2013

This amazing place rates at the top of all of our stays. We travel about 6 times a year - every year - and this hotel was amazing. The hotel was beautiful, staff very friendly and respectful. animals run freely demonstrating human cohabitation with animals can exist and without the laws we have in the USA. Food in the speciality restraurants was as good or better than most NY restraurants. service was superb. The Westin is a very clean and tidy hotel. We always felt very safe and as if we were all part of a bigger family.
There was one person that stood out above the rest of the staff and that was "Tri"., he was superb, friendly and extremely helpful and very courteous. i understand he is a supervisor at the hotel and congrats to the Westin hotel for recognizing him. He was very, very helpful to us. He will be among the great memories i will always remember about the Westin. Tri is a real bonafide wonderful person. He helped make our trip as great as it was. We are very grateful to Westin for having him as part of their organization. Westin organization - please recognize "Tri".

Room Tip: choose a room in near room 4041 - perfectly situated.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPCManagement, Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review, February 8, 2013
Dear MITCHELL W,

Thank you very much for such a raving review of our beautiful resort!

As you correctly point out, local animal species —all of them quite harmless when not molested— roam freely through the resort. As you could attest, nature and wildlife are one of Costa Rica’s most prized possessions and Costa Ricans are very proud of it. Coatis, raccoons, squirrels, monkeys, iguanas, parakeets, woodpeckers, great egrets and much more, are part of our resident guests.

I am elated to know that our Assistant Manager, Marliontri Castillo — ‘El Tri’ to friends— was of such help during your stay. Indeed, we are very proud of him and he is certainly one of many of our local ‘jewels’; he knows this property very well, has a passion for our business and has grown within the ranks to his actual position. I will be more than glad to commend him on his sincere daily effort to please our guests!

Muchas gracias,

Victor Gomez
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caledon, Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 6, 2013

The Westin Playa Conchal was gorgeous! The grounds were well kept, and the staff was so warm and friendly (with the exception of one very rude restaurant hostess who overestimated her importance there - and I wish I could remember her name). The huge pool was amazing and really clean, and the beach was beautiful. Our favourite part of our trip was walking up and down the beach, with the waves crashing in around our feet. This resort is on a public beach, so locals set up little wagons to sell their handcrafted wares. We got our best deals there, rather than paying the overblown prices in the gift shops on the resort. Costa Rican people (Ticos they're called) are wonderful, sincere and kind people who really know what's important in life - family and being kind to one another. It sheds a whole different light on us North Americans, and it made us realize that we don't have to live the crazy rushed life that we do. Life can be simple and wonderful, like the way it is in this beautiful country. They take such pride in what they do, and appreciate the little things. We want to go back, and not just to visit, but maybe in a few years spend our winters there - buy a little place and live life like they do. A special hello to Eric Garcia who sets up excursions for us visitors, and isn't part of the Westin, but was there on the beach from sunup to sundown trying to make a living for him and his family. Gracias Eric! You made us feel very welcome.
Kim and Bill Winkels
Canada

Room Tip: Get a room closest to the beach so you can hear the gorgeous waves.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 5, 2013

My boyfriend and I stayed at the Westin for a week in January and it was hands down the best all inclusive experience we have ever had! We upgraded to the Royal Beach section and felt that it was well worth the money. The Royal Beach pool was super peaceful, and the private restaurant for breakfast and lunch were great. The room was nothing special but it was definitely comfortable and had plenty of space for the two of us. The concierge for our tower was great and took care of all our requests quickly.
We booked all of our excursions through Erik on the beach - we did surfing, horseback riding, zip lining, river boat tour and the sunset catamaran and thought they were all amazing. We would highly recommend booking through Erik and his crew - they will take great care of you. We also did massages on the beach through Erik's wife and we would highly recommend those as well!
The food was great! We had no trouble getting reservations for all the restaurants (the Latin was our favorite).
This was the first all inclusive experience that we've had where we wished we'd stayed longer (we're usually ready to come home after a week) - we're already planning our visit back next year!

Room Tip: Royal Beach was well worth the added cost!
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPCManagement, Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review, February 8, 2013
Dear Nielle23,

We sincerely appreciate your recent review of our resort!

We are overjoyed that you enjoyed so much our Royal Beach Club category! As you could see, we sincerely strive to create a renewing experience focused on your absolute relaxation and comfort… it’s all about our guests and their wellbeing.

It will be a pleasure to welcome you in your next visit! You now know how much we like to pamper our guests.

Saludos,

Victor Gomez
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2013

I've had the pleasure in visiting this resort twice and both times were amazing. The staff is so friendly, the variety and quality of the food is great, spotless property and lots of activities. I also highly recommend seeing Erick Garcia on the beach. He sent us on 2 day trips at a very good price. I highly recommend the trip to Nicaragua and Vandara Hot Springs.

Room Tip: We were lucky to get a room right on the beach. The closer to the beach the better.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 4, 2013

The room was spectacular and the beds were sooo comfortable. We found the property to be very large but once you got used to taking shuttles to roam about the property all was good. We enjoyed the food at the restaurants. We especially liked the food and view from the French restaurant.
The beach was beautiful and not at all crowded. Staff were very friendly. Had lots of fun drinking "dirty monkeys" at the swim-up bar.
We appreciated the help from Swiss Tours in booking a jetski ride and especially for the boat trip where we saw lots of creatures (iguana, crocodiles, monkeys, storks, etc.) Highly recommend this boat trip excursion.
If I were to go back, I would try to book a room that was closer to the main restaurant and the beach.

Room Tip: Try to get a room close to beach, pool and buffet.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 4, 2013

We started at La Fortuna for 3 nights and then moved to Westin Playa Conchal for 4 nights. The Westin was beautiful and an unforgettable experience. My only complaint would be that the resort is a bit large, however, shuttles are provided to take you from place to place. We never waited for more than 5 minutes. The restaurants were to DIE for(though a bit difficult to get a reservation - MAKE SURE YOU MAKE ALL OF YOUR DINNER RESERVATIONS AS SOON AS YOU CHECK-IN).

Activities: Erick and John on the beach were excellent to work with in terms of excursions. They are the guys with the blue Trip Advisor shirts. The "resort guy" (orange shirt) has higher prices and and talks badly about Erik and John on the beach - LIES, all LIES!

Definitely a great place! I would try La Fortuna area as well though - this was our favorite(Hotel Nayara)!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Golf Resort & Spa, Playa Conchal

Address: Playa Conchal, Bahia Brasilito, Playa Conchal 232-5150, Costa Rica
Location: Costa Rica > Province of Guanacaste > Playa Conchal
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Playa Conchal
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Westin Golf Resort & Spa, Playa Conchal 4*
Number of rooms: 326
Official Description (provided by the hotel):
The Westin Playa Conchal is an All Inclusive eco-friendly retreat, located between the exotic forests and unspoiled beaches of the North Pacific Riviera of Costa Rica. Our secluded vacation spot is a perfect balance between unrivaled luxury and local culture, giving our guests an unforgettable vacation experience. Our All Inclusive experience includes all meals, drinks, use of our fitness center and kids club as well as entertainment options including non motorized water sports, daily activities and nightly events. The resort also offers an adult only all exclusive experience at the Royal Beach Club where guests have access to a private pool with concierge service. ... more   less 
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Also Known As:
The Westin Resort And Spa, Playa Conchal
The Westin Resort & Spa, Playa Conchal Hotel Playa Conchal

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