This was our second time to Costa Rica. Last year we stayed at the Riu Guanacaste. Its one big resort hotel, lots of people and noise. We did enjoy our stay and knew what to expect this year.
I must thank Air Canada and the Westin for offering such a great deal in January. I normally would not pay the regular price they want, but we were able to get the same price as the Riu.
I have looked at this hotel for years in the travel books and finally we were able to go.
It is everything people say about this resort. If you are looking for peace and quiet, this is the place. We noticed lots of couples, young and old. Not many children, only on the weekend when local families come, but mainly Saturday, then back to quiet.
We found the middle of Jan. to be very quiet. Plenty of chairs around the pool and on the beach, i counted at times only 30 chairs set out. The sand did not get hot like at the Riu, yet the beach was just as long for walking. The water does get deep fast in front of the hotel, but noticed no real currents to make it dangerous. This is not the Caribbean, but pretty nice for the pacific side. They say one of the best beaches they have.
Our room was in building 37, very close to the pool, beach and restaurants. We had one of the best locations. The room itself had a king bed and was one of the best we have had in 20 all inclusives. The bed was a medium firmness, not rock hard as most resorts. We enjoyed the size of the room, number of tv channels, found a few english, enough to keep us happy.
We found the food was on par with the Riu or alittle better. They had less variety, but then again, must smaller crowd. We only wish they offered more prepared hot veggies at supper rather than so many meat dishes. The desserts were all small squares, no large cakes, but very tasty. Where they could improve is at the morning fresh fruit bar. The drinks were so watered down with ice, the real fruit got lost in water. It seemed most drank the orange juice they served at breakfast. The Riu had a far superior morning fresh fruit bar.
Not sure if its just me, since no one else has commented, but did the chairs in the buffet seem low? You sank down on the chair pad which made the table higher than usual. Took some getting used to.
At the evening buffet they had music most nights, singing, guitar playing and piano.
What stood out to us was the amazing staff. They were a pleasure to deal with. We met Heidy in administration and of course, you must say hello to Stephanie. She is extremely friendly and helpful.
To appreciate this resort, you need to walk past the lobby and back up the road to the entrance. We did this early most mornings looking for howler monkeys. On a few days we saw a few in the trees near the condos. Early in the morning is when you hear all the sounds and can look at the beautiful view looking down toward the resort.
For many years, all we have done is beach, beach and more beach holidays. This is so different. The views are worth the hike each day, and do you sleep good at night.
I did enjoy the ocean and pool which is perfect temperature for swimming, but did not miss the thousands of people jammed on a stretch of white sand. Here it was total relaxation, no stress fighting with large crowds. This was one of most low key places we have gone to.
At night we would go to the lobby , use the wi-fi and have a drink. Did not miss it in the rooms.
I saw the royal club area, but as i mentioned, we had one of the best spots. It suited our needs perfectly.
We met Eric and the team wearing t shirts with the trip advisor logo. They were nice but did not like the fact they camp out literally a few feet from the entrance to the beach from the Westin property. They stare all day at the people, looking for new ones to arrive. The other vendors who have tables are much more polite.
We did the palo verde boat tour. We got a price from Eric but our air canada rep matched the price with only 14 people on a small bus. Our tour guide was excellent. The last half hr to the boat is over a very poorly maintained gravel road. We saw lots of birds a few crocs and white faced monkeys. As for insurance, no one provides any proof. I doubt if any really have it.
One of vendors on the beach is Patricia and her husband. She also does massages with Norma. We got the two of us done for 40 dollars. My wife went back next day and got another with Norma. They were located just before Gigi.
The only disappointment my wife had was that the howler monkeys were hard to spot compared to the Riu.
We found the Westin to be more refined and catered to your needs. But then again, its usually not cheap. If we come again, Westin would have to offer another great special in Jan. I sure hope they do, as i have a long list of friends who would love to come with us. Heidy, hope you can pass this on to Victor and keep this in mind for next year.
Never thought i would make it once to Costa Rica, let alone twice.
The safeness of the country, the friendly people and the fact you can eat the food without feeling sick may draw us back for a third time.
ask for a room in the 4000 area
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for sharing your recent experience at the Westin Golf Resort & Spa, Playa Conchal. It is our pleasure to read that you found a warm and lovely place where you could enjoyed of an exclusive and quiet atmosphere in company of our most professional and polite staff that performed their best in order to achieve your customer expectations which became an unforgettable experience while you were hosted at our resort. We are also very grateful to learn that you have enjoyed of our vast variety of restaurants that were an important part of your culinary and unmatched encounters.
On another note, we would like to highlight your comment related to our nightly entertainment due to the fact that we have been working the best manner to fulfill our guests’ preferences by introducing magic, circus, alive concerts and disco shows.
Thank you very much for having chosen us, we expect that you can give us another opportunity to keep serving you on your future vacations or business trip.
Guest Service Manager / Gerente del Servicio al cliente
THE WESTIN GOLF RESORT & SPA, PLAYA CONCHAL (ALL-INCLUSIVE)
Playa Conchal, Bahia Brasilito, Guanacaste, Costa Rica
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.