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“If you like to eat a lot stay here, otherwise stay elsewhere” 2 of 5 stars
Review of The Westin Golf Resort & Spa, Playa Conchal

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The Westin Golf Resort & Spa, Playa Conchal
4.0 of 5 Hotel   |   Playa Conchal, Bahia Brasilito, Playa Conchal 232-5150, Costa Rica   |  
Hotel website
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Hotel amenities
Ranked #1 of 3 hotels in Playa Conchal
CT
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“If you like to eat a lot stay here, otherwise stay elsewhere”
2 of 5 stars Reviewed May 24, 2011

The buffet is extensive, the drinks are made with cheap liquor. The hotel is remote and the beach isn't very desirable. I'm not sure how this is a five star hotel. It does have a nice pool.

  • Stayed May 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
francinag, Guest Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review, June 18, 2011
Thanks for your review and I apologize if you find that our resort was not offering top quality food and beverages. We definitively put a lot of effort in offering the best food and beverage´s quality so without a doubt we will take your comments very seriously.

As you may have noticed while staying with us, we are located on a natural reserve that might feel as remote however there are plenty of opportunities to go out and explore the surroundings. We are located 60 minutes away from the Liberia Internation Airport and just 20 minutes driving time from the small fisherman´s and surfers village of Tamarindo. Nevertheless daily tours to the major natural and adventure attractions are scheduled.

I truly hope that if you find yourself to ever return to Costa Rica and to The Westin Resort & Spa, Playa Conchal your stay will be a lot more enjoyable

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (811)
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English first
Raleigh, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 23, 2011

The hotel is beautiful. If you are looking for a great beach with great activities this place is the place to go. We stayed here the second half of our trip to Costa Rica and I must say it was amazing! The food was fabulous... must try the Mexican and Italian restaurant. The hotel offers great features as part of the all inclusive Golf lessons, salsa classes, sushi making, wine tasting, tequila tasting, hiking tour, bike tour, cooking lessons etc. Wonderful place , well kept and the entertainment crew Rebecca, Gabriella, Steven, and Jeffery were a lot of fun!

Con: We had $50 dollars stolen from our safe (we forgot to lock it) and the management didnt seem to care much. Said they would investigate it. He told us it could take MONTHS!! I don't know how much investigating you need to do for something that happen in less than 2 hours of us leaving the room.

Room Tip: get a junior suite
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  • Stayed May 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 16, 2011

Stayed at the "new" Westin resort for the final two days of a recent trip to CR. The reason I say 'new" is that this resort is about 15 years old, but new with the Westin name. The standard rooms are in dire need of updating. Make sure you request an updated room. My first room was horrible. After complaining we were moved to the "Royal Club" this is a new area for the hotel about two years old I was told. Do yourself a favor spend the extra money to stay there. Huge updated rooms, VIP pool and dining area. The "all inclusive" part of the "Royal Club" also includes premium liquors that are not part of the standard package.

Regarding the food. Breakfast is not so good. Very hard to keep the hot items hot and the cold items cold when the entire buffet is done in an open air restaurant. Lunch and dinner are very good. Highly recommend the Italian restaurant on site.

The beach is very nice, but beware of all the vendors that will hassle you to purchase their products as soon as you step outside the resort fence. Once you walk past them and say no they will leave you alone.

Big thank you to some great staff members for saving my trip and making our stay great. John our butler. Victoria at the Royal concierge desk and Fransisco the manager on duty when I checked in.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Westin Golf Resort & Spa, Playa Conchal

Address: Playa Conchal, Bahia Brasilito, Playa Conchal 232-5150, Costa Rica
Location: Costa Rica > Province of Guanacaste > Playa Conchal
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Playa Conchal
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Westin Golf Resort & Spa, Playa Conchal 4*
Official Description (provided by the hotel):
The Westin Playa Conchal is an All Inclusive eco-friendly retreat, located between the exotic forests and unspoiled beaches of the North Pacific Riviera of Costa Rica. Our secluded vacation spot is a perfect balance between unrivaled luxury and local culture, giving our guests an unforgettable vacation experience. Our All Inclusive experience includes all meals, drinks, use of our fitness center and kids club as well as entertainment options including non motorized water sports, daily activities and nightly events. The resort also offers an adult only all exclusive experience at the Royal Beach Club where guests have access to a private pool with concierge service. ... more   less 
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Also Known As:
The Westin Resort And Spa, Playa Conchal
The Westin Resort & Spa, Playa Conchal Hotel Playa Conchal

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