I learned of this company from Trip Advisor and contacted them via email a few days prior to our trip asking about a tour (or tours) to zip line, white water raft and hike near the Rincon volcano. Manuel Duartes responded the following day offering a one day package that included all three. I responded by email asking if it could be broken up over two days. When we got to our hotel we contacted him by telephone and changed our plans to eliminate zip lining. He quickly put together a tour in which we walked nature trails around Rincon then went on the Colorado River in inflatable two person kayaks and finished with lunch. We accepted this. When the day of the tour came, my son was sick and could not go. While their policy is 24 hour notice to cancel, they modified the price for two rather than charging for the original planned upon three. The tour itself was great. We were picked up as planned by a guide and separate driver at our hotel. We were driven in a clean well appointed mini van to the park. The guide, Manny (number two), escorted us on a walk through the Rincon park. He was very knowledgeable about park, local history volcanos, animals, plants and almost everything else we could think to talk about, including the LA Lakers. After the walk we drove to a point on the river and they turned us over to other guides. Manny and his driver met us at the end of the river trip with towels in hands. We changed, had lunch and returned to out hotel after around a 5 hour outing. If we return to CR, I plan to use GV for all my transportation needs.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 6, 2013
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Thank you very much for commenting your experience with our service. We are glad to know you have enjoyed your trip with our guys. We hope to see you in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.