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“Convenient airport locations - Easy shuttle service to airport.” 3 of 5 stars
Review of Hilton Garden Inn Liberia Airport

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Hilton Garden Inn Liberia Airport
3.0 of 5 Hotel   |   Ruta 21 Frente al Aeropuerto Inter | Daniel Oduber, Liberia, Costa Rica   |  
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Special Rate
$99 (USD)
Ranked #2 of 15 hotels in Liberia
Boulder, Colorado
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
“Convenient airport locations - Easy shuttle service to airport.”
3 of 5 stars Reviewed March 20, 2013

Great for flying in and out of Costa Rica. When you arrive off the plane there should be a guy holding a sign that says "hilton garden". He will take you to the hotel from the airport. They actually could do a better job of communicating this to guest though. I had no idea until someone else at the airport told me. THe location is perfect for this. THe hotel is nice and clean and the transportation is easy. We actually were headed to liberia to catch a bus to nosara and the staff showed us to the bus stop across the street which carved off almost and hour of bus travel for us. Be sure and ask about that. Good and consistent for what you need if you want a place to park before or after your flight.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina S, Director of Sales at Hilton Garden Inn Liberia Airport, responded to this review, March 26, 2013
Dear Guest,

We are very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. We appreciate your comments regarding the shuttle service and we will use them to provide a better experience for our guests. We hope to see you return soon....safe travels!

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Tamarindo, Costa Rica
Senior Contributor
21 reviews 21 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 15, 2013

We went to Liberia for the rodeo/fiestas and stayed here for the night. The beds were insanely comfortable with adjustable settings. I've never had that at a hotel before. I'd also left my passport and they made sure to find me to make sure I knew they had it. They held it for me for 2 weeks until I could make it back to get it. Service and rooms were everything I'd expect from a hotel but even better. Very pleased!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Top Contributor
457 reviews 457 reviews
129 hotel reviews
Reviews in 126 cities Reviews in 126 cities
256 helpful votes 256 helpful votes
4 of 5 stars Reviewed March 15, 2013

Did not spend much time there as we had an early flight and left at 4h40am. The room was comfortable, clean and quiet. Not much more is to be expected from a hotel near an airport.
Their shuttle is excellent and gets you to the airport in 5 minutes.
The food (dinner) was not bad but service was soooo slow. Food took over 30 minutes to arrive.
It is important to note that they can pay for your departure tax for you for a small fee. It helps you save time at the airport and get a bit more sleep.
Despite being near the airport, we did not hear any planes. Mind you, that airport is not so busy.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QBGAP
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 14, 2013

My husband and I flew into the Liberia Airport at 9:30pm after a long day of traveling. We had booked the Hilton Garden Inn knowing it was close to the airport as we were not interested in driving into Liberia that night.

When we cleared customs and headed towards the airport exit, we had to ask only one person where the Hilton shuttle was and we were escorted to the pick up location. The driver had just finished loading the complimentary shuttle, which was full, but he promised he'd be back very shortly to get us. He was apologetic and very friendly. We waiting at a nice table with chairs with another couple waiting for the shuttle, and sure enough, he was back within minutes. He quickly assisted us in loading our baggage and drove us the hotel, which was less than 5 minutes away. He helped us unload and did it with a smile on his face.

The check in process was completely smooth, with three hotel clerks assisting the many clients arriving from the airport. They were friendly and thorough and we were in our room within 20 minutes or so. The room was exactly what you would expect from a Hilton - modern, clean, and comfortable with a king sized bed, bar fridge, and air conditioning. It also had free wifi!

The hotel was exceptionally clean and had many amenities, including a restaurant and bar, a fully stocked convenience store, and a rental car company set up in the lobby. It had a beautiful outside eating area at the back of the restaurant that we enjoyed for about 1/2 hour before heading to bed. We had an excellent night's sleep because the bed was comfortable and the hotel was quiet.

The next morning we had made arrangements to meet with a car rental agent in the lobby but he was running late, so we asked the front desk clerk if she could inform us if he arrived while we went to the restaurant to enjoy the buffet breakfast, which was included in our room fee. She happily obliged.

The breakfast was AWESOME. Probably one of the best hotel breakfast buffets I've had in a while. Hot and cold options, eggs/omlettes to order, lots of fresh fruit, etc. When the agent arrived someone came to the restaurant to inform us, as they had promised.

Overall, we thoroughly enjoyed our one night stay at the Liberia Airport Hilton. I can't imagine having done anything else considering the time of our arrival and desire for an early departure. The staff were lovely - top notch service. I would stay here again without question if I was flying into the Liberia Airport.

Room Tip: All the rooms were excellent.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 14, 2013 via mobile

We stayed at Hilton just over a week ago due to our flight arriving really late at night. Checked in just before midnight and couldn't find any food but some frozen wraps in their convenience store. Seriously over priced and didn't taste good at all. We checked out super early in the morning. The breakfast wasn't not included and what we saw didn't look worth out money again.

Other than that, the room was clean, the staff was super friendly, just like anywhere in Costa Rica and we had a fairly good experience just not worth $170

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 8, 2013

We arrived at the Hilton at the end of our one month visit to Costa Rica. It is very conveniently located next to the airport; however, there is really nothing else in the vicinity. The premises are very nice however the pool was not available during our two day stay, despite us being told it would be available the day after we arrived. Given there is really nothing else around this was very frustrating for my son. The airport pickup took about 45 minutes after we called - not sure why it took so long given it is only 5 minutes from the airport.

The restaurant is not cheap but reasonably priced and the food is very good.

The manager was never around.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInn_CR, Manager at Hilton Garden Inn Liberia Airport, responded to this review, March 12, 2013
Dear guest;

Thank you for taking the time to post a review about our hotel.

We understand that your son was disappointed because the pool was not available during your stay due to a maintenance that took 2 days. In the other hand, we truly apologize for the time waiting at the airport and we will definitely improve our shuttle service in order to satisfy the guest needs .

Thanks again and please think of us on your next visit to Costa Rica.

Sincerely,

Juan Carlos Cascante
Director of Operations.
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Los Angeles, California
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 7, 2013

We stayed here arriving into Liberia. The staff was very helpful and polite. The hotel is close to the airport so it was ideal for us because we didn't want to drive around a country we had never been to at night. I am really glad we made that decision after spending 10 days there. The hotel is nice, very clean. Our room was comfortable and very cool. The restaurant was decent but a bit pricey.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Liberia Airport

Address: Ruta 21 Frente al Aeropuerto Inter | Daniel Oduber, Liberia, Costa Rica
Phone Number:
Location: Costa Rica > Province of Guanacaste > Liberia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 15 hotels in Liberia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Liberia Airport 3*
Official Description (provided by the hotel):
Hilton Garden Inn Liberia Airport is the best choice to stay in Liberia, being in front of the airport and offering a free shuttle and free Wi-Fi, you’ll always stay connected to your family and friends for them to know about your vacation details. Hotel highlights: - Convenient location: 10 km to downtown Liberia and only 20 km to the beautiful beaches of Guanacaste.- Connectivity: free Wi-Fi in the entire hotel.- Comfort: Garden Sleep System™ beds with adjustable mattresses.- Chill out: outdoor swimming pool. - Celebrated food: outstanding dining options at the hotel restaurant. ... more   less 
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Also Known As:
Hilton Garden Inn Liberia Airport Hotel Liberia
Hilton Garden Inn Liberia Airport Costa Rica

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