My husband and I went on a two week visit to Costa Rica over the holidays. We spent two nights at the Lost Iguana Resort. We were travelling with a small group, a guide and a driver. The weather was very wet and rainy upon our arrival. The grounds of the resort were gorgeous with colorful birds and flowers throughout the lush landscape. We sadly did not get to see the views of the volcano because of the weather but as I am from a wet and rainy area of Maui, Hawaii I view the rain as good fortune. After all without the rain how would the rainforest be lush and verdant?
We were taken to our room and the moment we opened the door the mildewy, moldy smell was overpowering. My husband immediately began coughing and I opened the sliding glass door to let in some fresh air. Our room was on the ground floor so we could not leave the door open(snakes etc.) We called the front desk and begged to be moved to a second floor room or a suite(we were willing to pay extra to be upgraded if necessary). It was Christmas and the resort was fully booked but the desk manager graciously did everything he could and moved us to the second floor. This second room was also incredibly moldy smelling but at least we could leave the sliding door open all night for fresh air.
The next day we had to pack up all our belongings as they had to move us to another room(also moldy smelling.)
As aforementioned we reside in a very lush and wet area of Maui and our house does not smell moldy. We keep it open and airy and very clean with all tile and wooden floors.We wash any cloth(curtains, bed covers etc. before they get that moldy smell). Living in mildew and mold is not healthy for one's respiratory system.
The breakfasts at the resort were buffet style and good but not great. The dining room service was good but not great. The grounds of the resort are beautiful but on a very steep mountainside. I really enjoyed the walking but be aware that getting to the dining area, pool etc. was a trek.
Christmas dinner was gorgeously arranged and decorated. The atmosphere was very festive with live music. It was also a buffet style dinner and the choices were abundant and good. They had a bit of a problem keeping the dessert choices stocked but other than that it was a lovely evening.
The owner of the resort even came to our table with Merry Christmas wishes.
My favorite thing was the bird feeder by the dining area. Toucans and many other birds come to the bird feeder in the morning and it really fun to photograph them eating the fruit .
I am sorry to give this resort such a low rating rating but they really must address the mold and mildew problem. I stayed in five different resorts during our Costa Rica visit and none of the other places had this problem.
- Official Description (provided by the hotel):
- The Lost Iguana Resort is Arenal's newest hotel, offering luxury accommodations in the rain forest The resort's 100 acre property overlooks the world's most active volcano, Arenal Volcano located near La Fortuna, Costa Rica. A premiere, upscale retreat nestled gently in the jungle, the Lost Iguana Resort only offers rooms with large private balconies overlooking the Arenal Volcano and Arenal River Gorge. All rooms are spacious and well appointed with first-class furnishings, artwork and full amenities. ... more less
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- Also Known As:
- Lost Iguana Resort And Spa
- Lost Iguana Hotel La Fortuna De San Carlos
- Hotel Lost Iguana
- Lost Iguana Resort & Spa Costa Rica/Arenal Volcano National Park