The resort is awesome and extremely peaceful, but most importantly ALL of the staff went out of their way to fulfill our requests / desires. We have traveled the world extensively, and this would rank up there as one of the best ever!
The rooms are awesome as well, and have fantastic views of the volcano. If you decide to book, I would recommend requesting a room that has both an outside shower and a jacuzzi tub. only the end units have this combo.
When you do decide to go, make sure you ask Edgier or Cesar to bring you some fresh fried plantains at breakfast!