First, I would like to say that I am not what you would consider "high maintenance". I rarely complain about anything, can't think of the last time I sent food back at a restaurant and generally don't complain about much in life. With that said, I felt compelled to write this review to hopefully prevent others from falling victim to the false advertising that is Hotel Rio Perlas and having the same horrible experience our group did. The place is advertised as "5 stars" but it isn't even a one star hotel (seriously) The good: the grounds are beautiful. That's it! The bad: almost NONE of the advertised amenities were availabile or working...not one clean or working jacuzzi in the whole place. The "thermal spring" pool was lukewarm at best. There was no poolside wet bar. The spa was closed. Satellite TV was 4 channels, 3 of which were unwatchable. The room stank of mold and even worse, the curtains were covered in either mold, squished bugs, or what one person in our party (claiming experience on the matter) said was "spider poop". We ate at the restaurant and while the food was passable, the service was some of the worst I have ever experienced. The best way to sum this place up is that it was so bad, we left in a downpour and in the dark, willing to forfeit the pre-paid 2 nights just to get away.
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