We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best hotel on our 15 day CR tour! Fantastic.” 5 of 5 stars
Review of Nayara Hotel, Spa & Gardens

Save Saved
You added Nayara Hotel, Spa & Gardens to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Nayara Hotel, Spa & Gardens
4.5 of 5 Hotel   |   6 KM Oeste de Fortuna | Arenal volcano National Park, La Fortuna de San Carlos, Arenal Volcano National Park 33021, Costa Rica (Formerly Arenal Nayara Hotel & Gardens)   |  
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Rate
3 course Dinner+Breakfast
London, United Kingdom
Top Contributor
171 reviews 171 reviews
113 hotel reviews
Reviews in 115 cities Reviews in 115 cities
183 helpful votes 183 helpful votes
“Best hotel on our 15 day CR tour! Fantastic.”
5 of 5 stars Reviewed January 5, 2014

I have little to add to the other reviews. I loved this hotel although we never saw the volcano!
I would love to stay again one day.

This was one of 7 different hotels we stayed in our 15 night self drive tour through CR. This was our favorite of all places despite being not the most expensive. If you have any questions about our trip, do ask.

Room Tip: We chose a normal room. It was perfect. Not sure what a suite can add to our already fantastic room...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,841 people have reviewed this hotel

Traveler rating
    1,640
    160
    26
    11
    4
See reviews for
234
1374
15
6
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (519)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
NYC
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 4, 2014

My wife, 11-year-old daughter and I took an Abercrombie & Kent tour of Costa Rica. We stayed at the Costa Rica Marriott San Jose for 2 nights, Tortuga Lodge in Tortugeuro for 3 nights and the Nayara hotel in the Arenal region for 2 nights.

Overall, the tour was fantastic. Great events planned each day for kids & adults, very nice hotels, great guides and service. I would highly recommend this tour for families with kids 6-16.

This review is of Nayara.

Man, I have to say this is the nicest hotel I have ever stayed in. The rooms were incredible - indoor/outdoor (private of course) showers, private outdoor hot tubs, private balconies with chairs and hammocks overlooking the forest, air-conditioning, satellite TV, very spacious, beautiful wooden furniture, nice local art. All situated along paths where you can walk or call for a golf cart. Short walks to several great hotel restaurants with a variety of foods for all tastes, pools, spas, fish pond, etc. The staff were superb and spoke English. Great kids choices for food. Located close to the natural volcanic hot springs (awesome) and the canyoning and rafting activities (I did the canyoning, while my wife and daughter went to see the hanging bridges - a big attraction nearby). A trip into town is also fun - plenty of souvenir shops and good local restaurants.

I very highly recommend this hotel if you are staying in the Arenal region.

Room Tip: You can't pick a bad room if you try.
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 3, 2014

Agree with all the wonderful comments about the grounds and the service. Upon departure, we called for help with our bags and the guy was at the room about a minute after we hung up the phone. The food was also terrific...all meals and locations. The volcano on a clear day was the perfect breakfast view. Heated towel bars and outdoor shower were great. The transports we arranged through Nayara were first rate. They greeted our flight, even though we were several hours late with hand wipes and cold water bottles. The drive is bumpy but the van was comfortable and had wifi. We were visiting over the holidays and there were plenty of other families. There were only a few things that were strange. There was no place to sit in the room other than a hard wooden chair. I was happy to swing in the hammock but that left the hubby to either sit on the bed or in an upright chair. The electricity is also only on when the room key is in the designated slot. I appreciate the green feature but it means that the rooms are very humid and hot upon return and you cannot leave a phone charging while gone. I also would consider taking a taxi to the hanging bridges and the zip lining or driving your own car. The tours through the hotel are pretty pricey for essentially bus transport. A taxi can be at Nayara about 10 minute after you call so more time flexible as well.

Room Tip: Room 50 can see the volcano while in the hammock but is at the top of the hill.
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2014

The experience in Nayara was wonderful. We were greeted by people there with fresh juice cocktails and herb infused towels. They made sure they know our names and our kid's names. All of the staff were friendly. We ate from their sushi restaurant and this was the best sushi we ever had in our life. The other restaurant was also great. The room had a nice balcony with views of volcano. However we could not spot much wild life from there due to some construction going on nearby.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 2, 2014

Just a great place to stay. Rooms, service, location, food all perfect. The only drawback is the pool, really too small to swim and if kids around too noisy. If permitted to use the new one at the villas, then would be great. We loved our stay, so did my teens. Our room was at a corner spot, between 2 busy paths, which was noisy, but they were helpful.

Room Tip: try and not stay where 2 or more footpaths meet.
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fremont, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 2, 2014

Service -- AMAZING, from start to finish! From the warm towels and drinks upon arrival, to the "Farewell" dessert, the gracious and attentive staff was impeccable!

Rooms -- Gorgeous! We stayed at the Casita Deluxe, the indoor/outdoor showers, the private balcony with the hot tub outside...just incredible! Worth every single penny as we would be spending a LOT of time indoors thanks to the rain.

BEWARE: you will spend more than you budgeted...their 13% tax is brutal and will sneak up on you...and out of the 5 days we stayed, we only saw the volcano for a total of an hour. And if you're a nervous flier, or get carsick easily, take precaution, the drive from the airport to the hotel is not for the weak....

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2014

We spent 4 nights here as part of our Costa Rican honeymoon. When we arrived unfortunately realised we'd been given a twin room. We asked for a double and once the staff found out we were on our honeymoon we found ourselves being asked if we wanted an upgrade and being personally shown round a luxury villa by one of the managers (Jairo - ps thanks for everything!). The villa was sensational, with it's own plunge pool containing water pumped directly from the local hot springs.
Overall our stay was magical. The staff were excellent and the trips we took (canyoning, volcano hike and zip-lining) were all awesome.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Nayara Hotel, Spa & Gardens? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Nayara Hotel, Spa & Gardens

Also Known As:
Arenal Nayara Hotel And Gardens
Arenal Nayara Hotel Gardens
Nayara Hotel, Spa & Gardens Costa Rica/Arenal Volcano National Park
Address: 6 KM Oeste de Fortuna | Arenal volcano National Park, La Fortuna de San Carlos, Arenal Volcano National Park 33021, Costa Rica (Formerly Arenal Nayara Hotel & Gardens)
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in La Fortuna de San Carlos
#1 Romantic Hotel in La Fortuna de San Carlos
#1 Family Hotel in La Fortuna de San Carlos
#7 Business Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Nayara Hotel, Spa & Gardens 4.5*
Official Description (provided by the hotel):
Arenal Nayara Hotel & Gardens is a five star luxury boutique hotel that is widely recognized for providing premium luxury amenities and ultra-personalized service at surprisingly affordable rates. Located in the outskirts of the amazing Arenal Volcano, Arenal Nayara is an oasis of tranquility, where guests can experience a profound and organic immersion with nature, while living in luxury at the same time. Surrounded by lush tropical rainforest, each one of our 50 spacious casitas (bungalows) provide an exclusive, ultra-luxurious retreat. Each expansive casita (ranging from 855 to 1905 square feet) includes a secluded garden with an outdoor shower and a beautiful terrace overlooking the volcano with a private, intimate Jacuzzi for two. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Tingo, Venere, Priceline, HotelsClick, Hotels.com and Jetsetter so you can book your Nayara Hotel, Spa & Gardens reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Nayara Hotel, Spa & Gardens, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.