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“Best place we have ever stayed!” 5 of 5 stars
Review of Nayara Hotel, Spa & Gardens

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Nayara Hotel, Spa & Gardens
5.0 of 5 Hotel   |   6 KM Oeste de Fortuna | Arenal volcano National Park, La Fortuna de San Carlos, Arenal Volcano National Park 33021, Costa Rica (Formerly Arenal Nayara Hotel & Gardens)   |  
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Dinner+$100 spa Credit
Wilmington NC
Top Contributor
80 reviews 80 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
43 helpful votes 43 helpful votes
“Best place we have ever stayed!”
5 of 5 stars Reviewed January 14, 2013

We have traveled fairly extensively, and Nayara is absolutely the best place we have ever had the pleasure of staying in. The staff is amazing (J.C., Lindsay, Estephan, and everyone else too). The food is so good in Altamira that we never ate anywhere else. The spa is fabulous. The grounds are gorgeous. The Nayara Suite is all that you could ever want. At arrival, you are met with a cool towel and a fruit drink while you check in. Then you are whisked by golfcart to your accommodations. The suite has two full bath areas, with an indoor shower and an outdoor shower. There is a wraparound deck with hammock, chairs, table and hot tub, all overlooking the Arenal volcano and lush grounds. You cannot see another casita. The restaurant is very attractive, with a staff that is well trained, professional and friendly. We enjoyed a special at dinner on our first night, and the chef gladly made it for us again later in the week. Breakfast buffet is delicious with a huge array of choices, all perfectly prepared. They set out sandwiches, fruit and plastic bags so you can take lunch with you on your day's activity. Even housekeeping is great. Our housekeeper amused us with "towel animals" every day. They were so cute we hated to use the towels, so by the end of our stay, we had a menagerie. I looked hard for a flaw so this review wouldn't be so gushy, but there just wasn't one. To top it all off, the weather was gorgeous the whole stay, and we saw the volcano clear three different days.

Room Tip: I don't think there is a bad room. We enjoyed being "at the top of the hill" away fro...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,035 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (591)
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Crowley, Louisiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2013

This hotel is worth the hype
Service is excellent
They want you to be satisfied
A group of 7 couples went and everyone felt the same
Very romantic
Staff knowledgeable about area and tours
Breakfast buffet great

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2013

I would recommend staying here for at least 3 nights to leave time to do all the various activities in the area while also having time to enjoy the spa, pool, room, and the rest of the resort.

We stayed 2 nights in the Deluxe Room and it was pretty much as advertised - nice showers and tub on the balcony, bed was comfortable, great view. A good place to relax after doing whatever activities you choose to do in the area. I was impressed with the number of different options for breakfast, and the staff was really friendly and had lots of information and recommendations for things to do in the area. My personal highlight is bringing breakfast back to the room and watching the birds and the volcano while eating and drinking coffee. Definitely a good spot for couples.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax Station, Virginia
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 11, 2013

As soon as we left Nayara we were already wishing we were back! The staff is amazing and the experience of Nayara will stay with me for a long time. Our travel agent booked our family of 4 at Nayara, parents with 2 college age daughters, and I was concerned that it was a honeymoon resort. Although there were several couples, there were also families with young children, families with older children as well as older couples, so we didn't feel out of place.

The staff really makes the experience. They were all very gracious and helpful. The breakfast buffet is outstanding and my daughter and I are pining for their granola bars which tasted homemade. I don't know if it was their honey in the bars or what, but when I found the last one in my carry-on luggage, we had to split it! Is it possible to get the recipe?

We signed up for the tours that the hotel offers through a group called Jacamar Naturalist Tours, http://www.arenaltours.com/. We took the Hanging bridges tour as well as they Safari Float tour and both were excellent. A huge shout out to our tour guides, Alberto, Julio and Jairo, for all the information they gave us. I feel like I learned a lot about Costa Rican animals and horticulture through them.

My only recommendation is to stay longer than 3 days at Nayara! We should have stayed longer, a week even, in order to do everything we wanted to do. Our accommodations were pristine and waking up to volcano views is an experience not to be missed.

If I could only take one more vacation in my life, I'd go back to Nayara!

Room Tip: Ask for a volcano view. Wifi doesn't seem to work anywhere except the main buildings but the wea...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge G, Manager at Nayara Hotel, Spa & Gardens, responded to this review, January 21, 2013
Dear valued guest,

Thank you for taking the time to share your experience at Nayara. I have already shared your great comments with the team, and I am very happy that we met our goal to deliver a memorable experience to our guests.

As per your request see below the granola recipe:
1) Granola 500 g
2) Brown sugar 100 g
3) Honey bee 175 g
4) One Lime
5) Lard 35g
6) Almond 35 g
7) Macadamia chopped 35 g

In a pan add the lard, honeybee, lime juice, let it sit until the lard is melted and mix.
In a bowl mix all the ingredients and put it in a pyrex previously greased, put the mixture and put it in the oven during 10 minutes, cool it so you can cut it to your specifications
I hope you will much enjoy our granola recipe and share it with your close relatives and friends.

Warm regards.

Jorge Gutierrez
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Bluff, Illinois
Senior Contributor
24 reviews 24 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 10, 2013

We had already booked this hotel before Travel & Leisure rated it one of the top romatic hotels in the world. Needless to say it didn't dissapoint. The Nayara suite was beautiful and we loved our private outdoor area with hot tub, hammock, etc. The bed was beautiful draped in sheers and the bathroom was huge with all the amenities. We were only here one night due to availability and just a quick stay in Arenal, but would recommend this place to anyone who finds themselves staying in the area. Service was also outstanding from the time we arrived until the time we left.

Room Tip: Get the Nayara Suite for sure.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 10, 2013

This is a superb hotel, the staff are amazing and very attentive. From the moment we arrived all the staff knew our names! The pool is beautiful with awesome views of Arenal Volcano, with yummy cocktails from the pool bar.
The rooms are more like suites, massive! Each has a large balcony with your own jacuzzi, hammock and comfy chairs. The outdoor shower is also exciting, I was joined by a frog for one shower. Food at the restuarant is delicious and fairly priced and the 'wall of wine' in the wine bar a fab gimmick.
Loved every second of our visit and determind to go again someday.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 9, 2013

If every hotel was as beautiful, every staff as friendly and helpful and every view as breathtaking as Nayara's...this would be a much nicer world to travel in. Nayara is fantastic and if you're planning a trip to this area of CR and are into privacy, pampering and relaxing...look no further and book Nayara immediately. No questions asked.

We stopped here first on our 10 day honeymoon and I was so sad to leave when it came time. From my initial emails with Carlos when I started the booking process through to Norman our amazing driver who took us all around the region - Nayara is top notch and deserves all the accolades they can collect.

This is one of the most beautiful properties I've stayed on. The resort sits amongst transplanted tropical plants and flowers so you feel like you're in the middle of the rainforest (minus the bugs and other not-so-pleasant aspects of a real "in the middle of a rainforest" locations). The grounds are meticulously kept and there is plenty to discover around the property - hidden hammocks, seating amongst the forest, etc - it makes for a wonderful week or so of discovery.

Our Nayara Suite casita was situated amongst jungle flowers and plants and overlooking the Arenal Volcano. Truly my favorite hotel room to date. The building is beautiful - the furniture, the bed, the showers (indoor and outdoor), the Jacuzzi tub on the porch...even the ceiling was spectacular. The view though....the view is something you have to see to believe. I don't know about the views from other hotels in the area but sitting in bed and/or on our private porch at Nayara and watching the hummingbirds swoosh from one flower to another with this majestic Arenal Volcano as the backdrop was one of my favorite activities of the honeymoon. Dawn to dusk - you can relax into this little rainforest paradise and forget about any troubles.

Like animals? You can't believe the animals on the property. We saw sloths as soon as we arrived, hummingbirds are EVERYWHERE, Jesus Christ lizards running around the plants, bunnies, birds...the list goes on. And the staff is so great they'll point out what you don't see - an extra bonus.

The staff is wonderful. Amazingly wonderful. Perfectly wonderful. These dedicated Nayarians (if you can call them that) seem to love the place as much as the guests. Someone is always doing something to make your stay a little nicer. Our waiters were so friendly, the porters went above and beyond to help, there was always someone at the front to greet you upon return, front desk was ready to make any wish come true, the ladies who cleaned our rooms were so sweet - truly a staff I could go on and on about. Perfect!

We hit up the spa our first night and throughout the rest of the trip for couples treatments. We received our massages and body scrub treatments in a room with one open "wall" that looks right out into the surrounding rainforest - an amazing experience ...especially at night and during a rainstorm...which we experienced....twice! Solid massages and scrubs - we left feeling great. The spa is a good experience and I suggest you go for a treatment while you're staying at Nayara.

My only suggestion for Nayara is on the dinner food. We ate at Sushi Amor our first night and we didn't love the food. We're big time Japanese/Sushi eaters here in the US but we just couldn't put our fingers on what it was that seemed a little off. Perhaps it was just a regional difference? None the less we saw others enjoying it and the building itself is cool. Sushi Amor gets a B. The dinners included in our package were also only so-so. We did the romantic dinner one night - it was in one of the spa rooms which was cool but we'd had a treatment there the night before so it was kind of weird to eat where we'd been massaged. Nice though. I give it a B. For the rest of the nights we ordered off the menus, did the special steak dinner one night...again, a B. I was surprised by all this because everything else here is A+++.

Breakfasts are fabulous and they shouldn't change a thing, though. We had the typical Tico breakfast at the buffet every day and it was so delicious. They even provide take away lunches if you're heading out on excursions - we took advantage and they were great boxed lunches.

Overall, if you are planning a trip to Costa Rica…GO TO NAYARA AND STAY FOR A WEEK OR MORE. There is so much to do in and around the resort, so much beauty to get lost in and such a wonderful experience awaiting you. Book at Nayara…now! Seriously, you won’t regret this and it will make your list of favorite hotels over and over again! Can’t wait for our next visit!

Room Tip: Nayara Suite - do the upgrade!
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nayara Hotel, Spa & Gardens

Address: 6 KM Oeste de Fortuna | Arenal volcano National Park, La Fortuna de San Carlos, Arenal Volcano National Park 33021, Costa Rica (Formerly Arenal Nayara Hotel & Gardens)
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in La Fortuna de San Carlos
#1 Romantic Hotel in La Fortuna de San Carlos
#1 Spa Hotel in La Fortuna de San Carlos
#1 Luxury Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Nayara Hotel, Spa & Gardens 5*
Official Description (provided by the hotel):
Arenal Nayara Hotel & Gardens is a five star luxury boutique hotel that is widely recognized for providing premium luxury amenities and ultra-personalized service at surprisingly affordable rates. Located in the outskirts of the amazing Arenal Volcano, Arenal Nayara is an oasis of tranquility, where guests can experience a profound and organic immersion with nature, while living in luxury at the same time. Surrounded by lush tropical rainforest, each one of our 50 spacious casitas (bungalows) provide an exclusive, ultra-luxurious retreat. Each expansive casita (ranging from 855 to 1905 square feet) includes a secluded garden with an outdoor shower and a beautiful terrace overlooking the volcano with a private, intimate Jacuzzi for two. ... more   less 
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Also Known As:
Arenal Nayara Hotel And Gardens
Arenal Nayara Hotel Gardens
Nayara Hotel, Spa & Gardens Costa Rica/Arenal Volcano National Park

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