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Nayara Hotel, Spa & Gardens: Traveler Reviews

4.5 of 5
6 KM Oeste de Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park 33021, Costa Rica (Formerly Arenal Nayara Hotel & Gardens)
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1,434 reviews from our community

Traveler rating
    1,257
    137
    25
    11
    4
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Families
185
 
Couples
1061
 
Solo
13
 
Business
6
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
new york
Top Contributor
81 reviews 81 reviews
70 hotel reviews
Reviews in 68 cities Reviews in 68 cities
81 helpful votes 81 helpful votes
“Incredible Service and Personal Attention”
5 of 5 stars Reviewed December 31, 2012

We stayed here after a night at the Tabacon and were glad we did both. While we enjoyed the Tabacon and were glad we stayed there so we could use the springs, the service at Nayara was a notch above. Everyone learns your name and couldn't be nicer. The breakfast included in our rate was very nice and if we had one minor negative it was that our dinner food was good, but certainly not exceptional (although the guacamole was pretty awesome). We had a car do we could go to town for lunch which was nice. We agree with all the reviews about how beautiful the room was and we had an amazing view. The impressive outdoor and indoor showers are a nice touch.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rogi8 about Nayara Hotel, Spa & Gardens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Paradise Found”
5 of 5 stars Reviewed December 30, 2012 via mobile

After arriving at Nayara a day late and missing our luggage, thanks to American Airlines, we were ready to start our vacay and Nayara didn't disappoint. The staff was fabulous with accomidating our need for laundry services and a meal and provided us with both, in room. We stayed in the largest bungalow, which was absolutely beautiful and well appointed, looking directly at the Arenal volcano. The food was delicious, service impeccable and location ethereal. Don't miss a spa treatment while you are there, a hot stone massage in an open air pavilion, listening to a stream and the rain is dreamy. Will deffinently return and will gladly give Jorge, one of the managers, a call to do so! Thanks for making our vacation truly special!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WorldCitzn about Nayara Hotel, Spa & Gardens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Bermuda
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Tropical, rainforest, interesting hotel”
5 of 5 stars Reviewed December 29, 2012 via mobile

Tropical setting, our room was totally private with hammock and jacuzzi. The room is splendid with wooden floors, four poster bed, outside shower, it really looks like picture.

Very friendly, helpful and professional. We arrived in tipping rain and had a lake cruise booked that Afternoon. The chap booking us in offered to cancel it for us, no charge etc as the weather was so rainy. Great service.

We ate at the main restaurant which was reasonably priced given the wonderful hotel! Good filling fajitas which were needed after zip lining in the morning. Ate on both our nights stay at sushi amor, which is advert in itself for the place with great cervice and sushi.

Also got a free drink on our first night, and met the on site manager. Nice touch.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by Val12345 for La Fortuna de San Carlos
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arcata, California
Top Contributor
55 reviews 55 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
81 helpful votes 81 helpful votes
“Ridiculously Excellent!”
5 of 5 stars Reviewed December 29, 2012

All of the reviews are dead on...almost too good to be true. My husband and I traveled to CR and stayed at Nayara in Oct. 2012. Some construction going on at a nearby unit was our only complaint. For the price you pay to stay at Nayara it's almost unbelievable. If this property were in any other country it would be WAY more expensive. Please stay here, you will not regret it. Email prior to your stay and request a unit with a view of the volcano - unforgettable. The hot tub on the decking was so fantastic. After our 5 night stay I think I was permanently pruney from being in it so much. We rented a car a drove from San Jose, not too bad of a drive. Having the car was nice, no guided tours for us. We took ourselves wherever we wanted to go. A small fridge in the unit made it possible to purchase drinks and snacks so that we were not bothered to leave our room at all. Absolute luxurious feeling when using the outdoor shower, or laying in the hammock. Internet is spotty - but really? Who cares.

Please book a spa treatment. My husband and I did a couples volcanic mud massage - the first treatment of the day, so the massage artists were rested and excited for the day. Romantic - listening to the wind while mud is slathered and massaged into your body. Then a nice romantic ending - showering the mud off of each others bodies. :) So relaxing and so beautiful.

You can see animals jumping about in the trees from the comfort of the hot tub on the deck of your hut! We had a super high-powered lens - so zooming in a little and identifying those animals was so FUN!

CR was a location we never planned to travel to. We typically go against the grain and travel to places no one has heard of... But we are so glad we went to CR and experienced the green beauty of the country.

Stay at Nayara - no regrets. Talking birds, staff who are truly happy in their jobs. Hot tubs, beautiful views. Romantic luxury and good food! Breakfast is awesome too. Lots of fun little quirks that you just have to experience for yourself.

TIP: go check out the caves - Venado Caves. Best experience - crawling, climbing, getting soaking wet. So fun and so unique. Do it!

Room Tip: Email a week or 2 prior to your arrival - request a room with a fantastic view of the volcano.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by lamorris99 for La Fortuna de San Carlos
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Tropical paradise”
5 of 5 stars Reviewed December 28, 2012

From the second we arrived we knew it was going to be a wonderful experience. The staff could not be friendlier or more helpful. Nothing is too much trouble and the service is first class. The view from our room was jaw-dropping and the cabins feel so wonderfully private - you feel as if you are the only two people there. The room was large, well designed and very comfortable. We ate at all three restaurants and the food was excellent. We had spa treatments which were amazing - simply bliss to have a massage with your other half in the open air room, with the noises of the rainforest as a soundtrack. We'd highly recommend this hotel.
Other things to do...
We went into La Fortuna one evening and had cocktails and food at the Lava Lounge - again, great service and food. We also did a few excursions - the bike ride around Lake Arenal was brilliant, especially if you're interested in seeing lots of birds & other wildlife. My husband did the ziplining and came back grinning from ear to ear! The only disappointing trip was the "hike" up the volcano (a package deal including time at a hot springs and dinner at the springs hotel) - in truth it was more of a gentle stroll along a path, with a brief stop for a photo opportunity (and you have a better view from your room at Nayara!) - the hot springs afterwards were nice but the food at the hotel (The Springs) was the only average meal we had in our entire stay in Costa Rica.

Room Tip: We stayed in room 17 and had a fantastic view and great privacy.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Catherine R about Nayara Hotel, Spa & Gardens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Nayara Hotel, Spa & Gardens
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Additional Information about Nayara Hotel, Spa & Gardens

Also Known As:
Arenal Nayara Hotel And Gardens
Arenal Nayara Hotel Gardens
Nayara Hotel, Spa & Gardens Costa Rica/Arenal Volcano National Park
Address: 6 KM Oeste de Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park 33021, Costa Rica (Formerly Arenal Nayara Hotel & Gardens)
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in La Fortuna de San Carlos
#1 Family Hotels in La Fortuna de San Carlos
#1 Luxury Hotels in La Fortuna de San Carlos
#2 Business Hotels in La Fortuna de San Carlos
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Arenal Nayara Hotel & Gardens is a five star luxury boutique hotel that is widely recognized for providing premium luxury amenities and ultra-personalized service at surprisingly affordable rates. Located in the outskirts of the amazing Arenal Volcano, Arenal Nayara is an oasis of tranquility, where guests can experience a profound and organic immersion with nature, while living in luxury at the same time. Surrounded by lush tropical rainforest, each one of our 50 spacious casitas (bungalows) provide an exclusive, ultra-luxurious retreat. Each expansive casita (ranging from 855 to 1905 square feet) includes a secluded garden with an outdoor shower and a beautiful terrace overlooking the volcano with a private, intimate Jacuzzi for two. ... more   less 
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